Bilingual Call Center Agent - Edinburg

Between $16.00 and

$18.50

Per Hour

DOE (Depends on Experience)

Position range in Hidalgo County $11.87 - $19.15 Per hour

Bilingual Call Center Agent - Edinburg

ANSWERONE - MAP COMMUNICATIONS INC

Occupation: Customer Service Representatives

Location: EDINBURG, TX - 78539

Positions available: 10

Job #: 16958895

Source: WorkInTexas

Posted: 01/16/2026

Updated: 04/23/2026

Expires: 05/25/2026

Web Site: WorkInTexas

Onsite / Remote: Work onsite all of the time

Job Type: Regular, Full Time (30 Hours or More), Permanent Employment, Other, see job description Shift

Job Requirements and Properties

Help for Job Requirements and Properties.

Work Onsite

Full Time

Schedule

Full Time

Job Type

Regular

Duration

Permanent Employment

Public Transit

Available

Help for .

MAP Communications is accepting applications in our call center for Full Time Bilingual inbound Call Center Agents. We are looking for motivated and performance-driven people. More importantly, we are looking for the RIGHT people to fill these unique and important positions.

In this crucial role, you are on the front lines, responding to a high volume of phone inquiries and addressing each with care, detail, and most importantly, empathy!

This is an in office position.

Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.

To be successful in this role, you must have:

A welcoming voice with an upbeat tone

Strong command of the English language with good spelling and grammar

Computer skills in a Windows based environment

Good attendance

The ability to type 35 words per minute or more

Must be fluent in Spanish and English

Our benefits for Full Time Employees include:

Employee Stock Ownership

Full Medical, Dental, and Vision Benefits

Paid Vacation

Traditional 401K with company matching

Free Life Insurance policy

Legal Assistance

Compensation: $18.50/Hr with perfect attendance.

Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $16/Hr.

Shifts Offered:

Full Time - 40 hours per week, 10 hour shifts

Must be available to work a weekend day (Sat or Sun each week)

Training will last approximately one week. On your second week, you will move to your new set schedule.

Don't miss out on this opportunity - Apply Today!