{"title":"Coordinator, Call Center"}

JOB SUMMARY

This position is part of the Contact Center leadership team, participating as one of two coordinators who lead one of two teams of Member Consultants in providing excellent member services. Provide training on processes, products/services, and troubleshooting solutions on digital services. Coaching team members to effectively provide resolution/solutions to member issues and offer products/services to improve members financial lives.

ESSENTIAL FUNCTIONS

May include any and/or all of the following:

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