Print Solutions Supervisor - (Customer Service and Prepress Operations)

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Work Shift: 8 Hours - Day Shifts (United States of America) Scheduled Weekly Hours: 40 Salary Range: $22.50 - $36.00 Union Position: No Department Details This role supervises and leads front of house operations for two print centers, with primary responsibility for customer intake, graphic design and prepress workflow, job prioritization, and service quality. The Supervisor oversees daily order intake, customer communication, proofing and release processes, and coordinates the movement of print work between locations to ensure accuracy, timeliness, and customer satisfaction. This position serves as the primary front office leadership role, ensuring a smooth transition from customer request through production handoff. Summary Responsible for ensuring safety, quality, accuracy, efficiency and timeliness of all personnel, products and equipment on the production floor in order to meet or exceed our customer requirements within budget. Plans, setups and proactives adjustment of a daily/weekly employee and production schedule in order to meet deadlines. Develops and implements print and mailroom procedures for efficient and cost-effective methods. Job Description Manages and schedules all digital/offset print and mail production. Establishes inventory policies and maintain levels of all printed materials within established guidelines and budget. Updates equipment, processes and services to meet the needs of the business. Reduces print and copy costs by directing business to the most efficient print vehicle. Develops quality, low cost point-of-purchase for supplies and materials. Implements, analyzes and enforces quality control measures and/or processes to correct concerns during the production cycle. Make decisions and recommendations regarding equipment use, maintenance, modification, repair and procurement. Documents and implements standard operating procedures for daily production operations. Ensures that all standard operating procedures are adhered to including health and OSHA safety procedures. Coaches, mentors and sets performance expectations/targets with employees. Writes and delivers annual reviews to team members. Prepares and maintains production reports. Orders supplies and materials. Maintains printed inventory. Ensures payroll accuracy by overseeing and correcting all time clock punches. Maintains efficient workflow by holding direct reports accountable for quality and efficiency of work. Ensures efficient collaboration and coordination between relevant departments including procurement, distribution and management. High-level understanding of mail processes and workflows including NCOA, CASS, data processing, VDP set-up, and USPS standards and procedures. Performs other duties as assigned. Qualifications High school graduate or GED required. Minimum of two years experience in print operations. Supervisory experience required. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ... or send an email to .... The Sanford organization owns and manages multiple distinct brands, including Sanford Health, Marshfield Clinic, and Good Samaritan, as well as Lewis Drug, Sanford Health Equip, Solutions by Sanford, Great Shots, and Blue Rock Bar & Grill. Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America's heartland. Headquartered in Sioux Falls, South Dakota, the organization has 53,000 employees and serves over 2 million patients and nearly 425,000 health plan members across the upper Midwest including South Dakota, North Dakota, Minnesota, Wyoming, Iowa, Wisconsin and the Upper Peninsula of Michigan. The integrated nonprofit health system includes a network of 56 hospitals, 288 clinic locations, 147 senior care communities, 4,000 physicians and advanced practice providers and nearly 1,500 active clinical trials and studies. The organization's transformational virtual care initiative brings patients closer to care with access to 78 specialties. Learn more about Sanford Health's commitment to shaping the future of rural health care across the lifespan at sanfordhealth.org or Sanford Health News. Good Samaritan, one of the nation's largest nonprofit providers of senior care and services, is committed to transforming the aging experience through innovation, compassion and personalized care. As part of Sanford Health, an integrated nonprofit health system headquartered in Sioux Falls, South Dakota, Good Samaritan serves 10,000 seniors and offers access to a full continuum of care, including 94 rehabilitation and skilled nursing centers, 56 assisted living and memory care facilities, 44 independent living locations and 37 home health and hospice agencies. The senior care provider delivers services across the upper Midwest, with 70% of residents living in rural communities. Learn more about Good Samaritan's mission and commitment to delivering high quality senior care in rural America at good-sam.com.