Client Support Analyst

Location: West Los Angeles, CA (onsite)

Schedule: Monday - Friday | Standard Business Hours

Client Support Analyst Job Functions: Answering a high volume of customer phone calls professionally, providing the highest level of service.

Act as a liaison with other Operations departments to obtain the necessary information to respond to customer inquiries or resolve customer issues.

Respond to customer email inquiries promptly and address inquiries from start to finish.

Express genuine interest and retain knowledge of the type of legal services offered.

Perks and Benefits: We provide our Client Support Analyst with family and pet-friendly benefits, including Medical, Dental, Vision, Parental Leave, LifeLock, fun activities and much more!

Requirements: All you need to be a Client Support Analyst is 3 years of relevant work experience. A high school diploma or equivalent is required. Prior administrative/office experience is a plus!

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