Staffing - Customer Service Coordinator II

Staffing - Customer Service Coordinator II#26-10171

Keene, NH

All On-site

Job Description

Onsite in Keene

***Looking for an extremely detail oriented Sales Coordinator. Success in role requires ability to overcome business systems complexity leading to a fairly lengthy training period; patience is a must and desire to learn and grow with the business.

Day to Day Responsibilities:

Responsible for error free execution of quotes, orders and other order management related activities.

Build strong working relationships with both internal and external customers.

Understand and execute contractual agreements.

Coordinate order requirements through the MRP system and other business tools.

Organize communication for internal customers to meet external customer requirements.

Use professional telephone and written communication skills to include excellent use of grammar and sentence structure.

Ability to flex across customers, markets, and segments to ensure timely responsiveness to customers.

Participate in training, testing, and project related activities as identified.

Represent Corning to the customer in a highly effective, professional manner.

Travel Requirements: None

Hours of work/work schedule/flex-time: 40 hours - Requires some flexibily/overtime when required based on load.

Required Education: Bachelor in BA or similar.

Preferred:

Customer Service experience or Sales experience in a manufacturing environment.

Required Years and Area of Experience: 3-5 years Customer Service experience including handling of customer Purchase Orders/Contracts.

Required Skills:

Self motivated performer with broad skills for potential internal career growth.

Represent Corning in a professional manner at all times; even under pressure.

Quality and customer focused.

Professional verbal and written communication skills.

Effective problem solver, detail oriented.

Demonstrate effective time management and ability to multi-task.

Proficiency with Microsoft Tools; Outlook, Excel, Word

Excellent typing and keyboarding skills

Comfort with multiple complex business systems

Desired Skills:

Basic understanding of Aerospace & Defense Industry

Some experience working in a MRP focused manufacturing business

Experience functioning in a diverse, fast paced environment

Soft Skills (Communication/Team/Leadership):

Strong/effective interpersonal skills

Team oriented

Desire to deliver outstanding customer experience

EEO:

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.