Customer Service / Receptionist

The Customer Service Receptionist is responsible for answering incoming calls, greeting customers and visitors, and providing excellent customer service. This role involves managing a busy reception area, maintaining a tidy workspace, and performing sales tasks as required.

• Answering incoming calls and assisting customers with product selection, pricing, and availability.
• Greet customers and visitors professionally and courteously.
• Engage with customers to understand their needs and provide relevant information.
• Assist with administrative duties as needed.
• Handle client complaints and concerns professionally and escalate as necessary.
• Ensure company policies and procedures are followed at all times.

• High school diploma
• Prior experience in a customer service or receptionist role.
• Excellent interpersonal and communication skills.
• Proficient in software applications.
• Attention to detail and ability to multitask.
• Positive, friendly, and professional demeanor.

This role is typically a full-time position requiring 40 hours per week. However, we would consider a part-time role. The Customer Service Receptionist will work in a retail store environment with constant interaction with customers, staff members, and management.