Customer Care Representative

  • Dublin, Ohio
  • Full Time
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Customer Care Representative
Pay $20-22/hr
Contract 2-3months
remote
Core Responsibilities / Day-to-Day:
  • Handle inbound calls and process orders send confirmations via email and provide status
  • Respond customer service email utilizing Zendesk
  • Research and resolve billing and pricing inquiries
  • Resolve order issues and perform credits, rebills, and product returns.
Top 3 Must-Have Skills:
  1. 2-4 years of CSR experience
  2. Tech Savvy and comfortable toggling through multiple systems/tools
  3. Receptive to the coaching that their receiving

Systems / Tools Used: desired but not required, MS Dynamics F&O, Zendesk as email system & Outlook, Web-Based platforms.
Job ID: 490278964
Originally Posted on: 8/21/2025
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