Customer Service Associate
- RK Administrative Services
- Wilkes Barre, Pennsylvania
- Full Time
Wilkes Barre, PA
1 DAYS AGO
21718465
Summary
Wilkes Barre, PA
$17.00 per Hour
0 Years Experience
High school graduate or equivalency certificate (GED), Post-secondary education, no degree or certificate
No Commisssion
40.00 hours per week / Day Shift /Full-Time
Description
Job Description
We are looking for a detail-oriented Customer Service Associate to join our team at Itoh Denki USA Inc., a leading manufacturer of electrical motors for the material handling industry. We are seeking a dependable, responsible individual for a full-time position within our Customer Service Department. This position provides an opportunity for growth within the company.
Key Responsibilities
Accurately input and maintain customer orders into the company's database
Assist with sales inquiries and provide excellent customer service
Work closely with customer service, sales, engineering and production team to ensure timely and accurate order processing and coordinating the flow of quotations
Maintain accurate records of customer orders
Identify and resolve any issues related to order entry and customer service
Perform general administrative tasks as needed
Requirements
High school diploma or equivalent; associate degree preferred
Proven experience in data entry or a similar role within an office environment
Strong attention to detail and accuracy
Excellent communication and interpersonal skills
Proficiency in MS Office and database management
Ability to work independently and as part of a team
Strong organizational and time management skills
Ability to handle multiple tasks and meet deadlines
Benefits
Opportunity for growth within the company
Competitive salary
Comprehensive benefits package
Supportive and collaborative work environment
M-F 8AM-5PM
Medical, Dental, Vision Insurance
401K Retirement Plan
Paid Holidays and Persona Time off
1 DAYS AGO
21718465
Summary
Wilkes Barre, PA
$17.00 per Hour
0 Years Experience
High school graduate or equivalency certificate (GED), Post-secondary education, no degree or certificate
No Commisssion
40.00 hours per week / Day Shift /Full-Time
Description
Job Description
We are looking for a detail-oriented Customer Service Associate to join our team at Itoh Denki USA Inc., a leading manufacturer of electrical motors for the material handling industry. We are seeking a dependable, responsible individual for a full-time position within our Customer Service Department. This position provides an opportunity for growth within the company.
Key Responsibilities
Accurately input and maintain customer orders into the company's database
Assist with sales inquiries and provide excellent customer service
Work closely with customer service, sales, engineering and production team to ensure timely and accurate order processing and coordinating the flow of quotations
Maintain accurate records of customer orders
Identify and resolve any issues related to order entry and customer service
Perform general administrative tasks as needed
Requirements
High school diploma or equivalent; associate degree preferred
Proven experience in data entry or a similar role within an office environment
Strong attention to detail and accuracy
Excellent communication and interpersonal skills
Proficiency in MS Office and database management
Ability to work independently and as part of a team
Strong organizational and time management skills
Ability to handle multiple tasks and meet deadlines
Benefits
Opportunity for growth within the company
Competitive salary
Comprehensive benefits package
Supportive and collaborative work environment
M-F 8AM-5PM
Medical, Dental, Vision Insurance
401K Retirement Plan
Paid Holidays and Persona Time off
Job ID: 489538838
Originally Posted on: 8/15/2025
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