Exciting Opportunity: German Speaking Customer Care Agent Incl. Paid Relocation

Patrique Mercier Recruitment JP is thrilled to present an exciting opportunity for a German Speaking Customer Care Agent for an international Consumer Goods Manufacturer in a hybrid work setting in Greece! In this role, you will leverage your language skills and customer service expertise to support our clients in providing exceptional service. As a German Speaking Customer Care Agent, your primary focus will be on responding to customer inquiries through various channels while ensuring satisfaction and building long-term customer relationships. If you are enthusiastic, customer-oriented, and looking for a role that offers both freedom and responsibility, we invite you to apply! Responsibilities Effectively communicate with German-speaking customers via phone, email, and chat, providing outstanding support. Handle customer inquiries and resolve issues with professionalism and efficiency. Document customer interactions accurately in the CRM system. Collaborate with team members to ensure seamless service delivery. Participate in training sessions to stay updated on products and services. Gather customer feedback and provide insights to management for service improvement. Contribute to a positive team culture and assist in onboarding new team members. Requirements Fluency in German and English, both spoken and written. Excellent interpersonal and communication skills. Knowledge over Technical Troubleshooting is advantageous. Prior customer service experience is preferable. Proficient in using customer service software and CRM systems. Ability to adapt to a hybrid work environment, managing time effectively. A proactive attitude and willingness to learn. Benefits Private Health Insurance Training & Development Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Great Salary Fully Paid Relocation Package ( flight, transfer and hotel ) Monthly Team Events Patrique Mercier Recruitment JP is thrilled to present an exciting opportunity for a German Speaking Customer Care Agent for an international Consumer Goods Manufacturer in a hybrid work setting in Greece! In this role, you will leverage your language skills and customer service expertise to support our clients in providing exceptional service. As a German Speaking Customer Care Agent, your primary focus will be on responding to customer inquiries through various channels while ensuring satisfaction and building long-term customer relationships. If you are enthusiastic, customer-oriented, and looking for a role that offers both freedom and responsibility, we invite you to apply! Responsibilities Effectively communicate with German-speaking customers via phone, email, and chat, providing outstanding support. Handle customer inquiries and resolve issues with professionalism and efficiency. Document customer interactions accurately in the CRM system. Collaborate with team members to ensure seamless service delivery. Participate in training sessions to stay updated on products and services. Gather customer feedback and provide insights to management for service improvement. Contribute to a positive team culture and assist in onboarding new team members. Requirements Fluency in German and English, both spoken and written. Excellent interpersonal and communication skills. Knowledge over Technical Troubleshooting is advantageous. Prior customer service experience is preferable. Proficient in using customer service software and CRM systems. Ability to adapt to a hybrid work environment, managing time effectively. A proactive attitude and willingness to learn. Benefits Private Health Insurance Training & Development Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Great Salary Fully Paid Relocation Package ( flight, transfer and hotel ) Monthly Team Events

Qualifications:

Training, Urgency, Speak English