Customer Service Representative (CSR)

Between $25k and

$39k

Per Year

DOE (Depends on Experience)

Position range in North East $25k - $37k Per Year

Customer Service Representative (CSR)

Family Dollar Stores of Texas LLC

Occupation: Customer Service Representatives

Location: Avery, TX - 75554

Positions available: 1

Job #: 16894846

Source: WorkInTexas

Posted: 7/18/2025

Updated: 7/21/2025

Expires: 8/17/2025

Web Site: WorkInTexas

Onsite / Remote: Work onsite all of the time

Job Type: Regular, Full Time (30 Hours or More), Permanent Employment

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Job Requirements and Properties

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Work Onsite

Full Time

Education

High School Diploma or Equivalent

Experience

6 Month(s)

Age

18 and up

Schedule

Full Time

Job Type

Regular

Duration

Permanent Employment

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Qualifications

Education: Prefer completion of high school or equivalent

Ability to follow directives and interpret retail operational documents as assigned

Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments

Physical Requirements: Ability to regularly lift up to 40lbs

(and occasionally, up to 55 lbs.)

from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation

Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays

Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management

Responsibilities

As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers

Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise

Provides customer engagement in positive and approachable manner

Assists in maintaining a clean, well-stocked store for customers during their shopping experience

Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor

Independently stocks shelves and recovers merchandise in the store

Accurately handles customer funds and processes transactions using the POS system

Remains constantly aware of customer activity to ensure a safe and secure shopping environment

Performs all other duties as assigned in order to maintain an effective and profitable store operation

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