Customer Service Specialist

Join a globally recognized leader in healthcare innovation that’s been transforming lives for over 130 years. This award-winning organization has been named one of Forbes’ “World’s Best Employers” and is consistently recognized for its commitment to sustainability and employee well-being. You'll be part of a mission-driven team that powers cutting-edge solutions across more than 100 countries. If you're looking for purpose, growth, and global impact, this is where your next career move begins.

salary: $27 - $27.3 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

Here’s what you’ll be doing:

• Process customer service requests for returns, repairs, and exchanges, including documentation and troubleshooting.
• Maintain accurate records in internal systems and databases, including inventory updates and repair status.
• Support communication by managing customer calls, scheduling service requests, and resolving return-related issues.

Here’s what you’ll have:

• Demonstrated experience in customer service or administrative roles with strong communication, organizational, and multitasking skills, along with proficiency in databases and CRM systems such as Salesforce and ServiceMax.

Here’s what you’ll get:

• Above market pay at $27.30
• Excellent Benefits
• Friendly coworkers and team members
• Supportive management invested in your success

Skills

• Customer Service (1 year of experience is required)

Qualifications

• Years of experience: 1 year
• Experience level:

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact ....

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.