Work-From-Home Concierge Customer Service Agent

un Work-From-Home Concierge Customer Service Agent (Las Vegas) Communication Logic, LLC compensation: Hourly wage compensation to be discussed in the interview. employment type: experience level: mid level job title: Work-From-Home Concierge Customer Service Agent Join Our Work-From-Home Concierge Customer Service Team! Are you a skilled, empathetic customer service professional ready to work from the comfort of your own home? Communication Logic, LLC is hiring motivated, experienced individuals to deliver high-quality, concierge-level support for national charity programs. We are currently scheduling interviews for paid training beginning Tuesday, July 15, 2025. Whether you're seeking a full time role or a flexible second job, this could be your opportunity to join a mission-driven, supportive team. Why Join CommLogic? We take a different approach to providing customer support services. We take pride in delivering services that are centered on empathy, respect, and service excellence. Our work-from-home agents are fully supported by purpose-built tools, live coaching, and a collaborative, fun environment. Key Responsibilities: -Handle inbound calls on behalf of national charities. -Answer questions, schedule appointments, and provide general program support. -Make occasional outbound calls to confirm or reschedule appointments. -Use our proprietary CRM to document interactions and provide high-touch service. Minimum Requirements: -Updated resume highlighting remote customer service experience. -2+ years of experience in remote (work-from-home) customer service. -2+ years using CRM platforms, completing call summaries or scheduling tasks. -High school diploma or equivalent. -Successful completion of a background check. -U.S.-based and authorized to work in the United States. -A private, quiet remote work environment located within the U.S. Preferred Skills and Qualities: -Strong verbal and written communication skills. -Attention to detail and ability to solve problems with empathy and efficiency. -Experience with multitasking in a digital environment. -Proficiency with CRM and scheduling tools. -Receptiveness to coaching and feedback in a team-oriented culture. -Bi-lingual Spanish is a plus. Home Office Requirements: -Reliable wired internet connection (ethernet only; no Wi-Fi). -Minimum download speed of 200 kb/s. -Wired USB headset. -Chrome browser. -Operating system: Windows 10/11 or Mac OS Monterey (no Chromebooks). -Distraction-free workspace. Schedule and Compensation: -Paid training starts Tuesday, July 15, 2025. -Full-time (32 hrs/week) and part-time (20 hrs/week) roles available. -Must be available at least 2 weekend shifts per month (Sunday availability preferred). -W-2 employment with bi-monthly pay via ADP. -Starting wage: $16.00/hour, including training. Ready to Apply? Submit your updated resume to ... today. Learn more about us at communicationlogic.io. Equal Opportunity Commitment: Communication Logic, LLC is an equal opportunity employer. We value a diverse workforce and do not discriminate based on race, religion, gender identity, disability, veteran status, or other protected characteristics. Principals only. Recruiters, please don't contact this job poster. post id: ... [ ]