Operations Customer Service Specialist 1 - OPS

Description

Operations Customer Service Specialist 1 - OPS supports internal and external Huntington Incoming and Outgoing Returns.

Duties & Responsibilities:

• Manage incoming and outgoing packages for Brinks and Loomis.

• Open packages and organize received checks.

• Communicate interdepartmentally to resolve discrepancies.

• Escalates complex customer issues as appropriate.

• Coordinates training of Operations Customer Service Specialists, coordinates special projects as assigned, updates and maintains department procedures.

• Participates in system upgrades and testing.

• Performs other duties as assigned.

This position is available for in office work. You must be near 7 Easton Oval, Columbus, Ohio.

Basic Qualifications:

• 1 or more years of banking and or finance experience

• High School Diploma or equivalent

• Strong Microsoft Teams (channels) and Excel knowledge

Preferred Qualifications:

• Work efficiently and effectively with minimal supervision

• Team Oriented

• Strong Organizational Skills

• Ability to multitask

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

No

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.