Customer Service Associate

Customer Service Associate Upfront Plumbing Drains Heating and Air West Jordan, UT, USA 8 hours ago Quick Job type Full-time Quick Job description Upfront Plumbing Drains Heating and Air is currently hiring for a full-time Customer Service Associate to provide excellent customer service while managing a variety of administrative tasks in the West Jordan , UT area. This work-from-home position earns a competitive wage of $16-$18 per hour , depending on experience. In addition to competitive pay and our work hard, play hard culture , we offer our remote Customer Service Associates the following benefits and perks : Paid time off (PTO) Paid major holidays Company events Company parties Company trips So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application . We hope to meet you soon! DAY-TO-DAY This full-time remote position typically works Sunday - Thursday from 10 am - 7 pm with alternating weekend shifts . As a work-from-home Customer Service Associate, you provide support to our plumbers out in the field. You answer inbound calls, texts, and emails. As you interact with clients, you gather information, manage schedules, and process new and existing service requests. Your knowledge of the plumbing industry allows you to provide clear answers to any questions our customers may have. You get great satisfaction from providing excellent customer service and love helping the team from the comfort of your home ! ABOUT UPFRONT PLUMBING DRAINS HEATING AND AIR For nearly two decades our company has been serving the Salt Lake community a unique and fresh service experience. Our ability to improve terrible situations and maintain excellent health and sanitation standards for our community has earned us a well-trusted reputation. We are licensed, bonded, and insured meaning we get jobs done fast and done right . We are a team of highly motivated individuals that thrive in a laid-back and easy-going environment . Our culture allows us to strive for success while never losing our passion. We aim to be a long-standing company where employees can build lifelong careers and have a place to endlessly succeed. Our team enjoys feeling valued and appreciated while being a part of a company that never stops growing. OUR IDEAL CUSTOMER SERVICE ASSOCIATE A problem solver - eager to help and finds creative solutions Organized - manages time well and effectively prioritizes multiple tasks A fast learner - willing to learn new skills Friendly - can easily establish a good rapport with people If this sounds like you, keep reading! REQUIREMENTS Must be able to work in the office 1 day per week Excellent written and verbal communication skills Ability to work in a fast-paced environment Ability to work in both team and individual environments Willingness to learn additional skills and grow with the company Must live in the Salt Lake Valley If you meet the above requirements, we need you. today to join our work-from-home team as a remote Customer Service Associate! Location : 84084 Job Posted by ApplicantPro Customer Service Associate West Jordan, UT, USA