Customer Service Representative

  • FASTSIGNS
  • Dublin, Ohio
  • Full Time
Replies within 24 hours Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Health insurance
  • Paid time off
Customer Service Representative Do your friends and co-workers refer to you as a people person? Do you enjoy working with people? Are you smart and enjoy helping people solve problems by offering advice and consultation?

Do you have a stable work history? Are you looking for a M-F daytime position with group health insurance and matching 401(k) benefits?

Do you want to work with a team that earns a 5.0-star Google rating and is recognized by Columbus CEO Magazine as the Best of Business sign company? If so, FASTSIGNS of Dublin is looking for an employee just like you. There are many new communication needs businesses face. We play a critical role in supporting these organizations.

As a Customer Service Representative , you will be the initial point of contact with current customers as well as prospective customers in our center. You will work with customers through telephone, email and to a lesser extent in-person. With this being a small company, the position also entails supporting other roles and assisting with administrative tasks.

The sign industry is ever changing and dynamic. All you have to do is look all around and youll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized.

We are a franchise industry leader having training programs and an experienced staff to learn from. This position will allow you to grow your personal and business skills. We pride ourselves on the best customer service in the sign industry and to prove it we survey our customers to ensure we constantly improve our service. Our team members are expected learn the business and be empowered to take care of our customers.

Our ideal candidate for this position is someone who is friendly, outgoing, responsive, intelligent, eager to learn and has the ability to build relationships. Great listening and communication skills, follow-up and organization are highly-valued in candidates for this position. Prior work as a sales or administrative assistant would be helpful. You will learn to prepare estimates, implement work orders and ensure timely completion of finished orders. You will be involved in daily team meetings and be intimately involved in the success of the center.

We offer a comprehensive benefits package including company supported, Medical, Dental and Life insurance and a matching 401(k).

We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! The position can be a great stepping stone for any individual who wants a career path into sales and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry, we encourage you to apply now. Are you that person?

Compensation: $16.00 - $18.00 per hour

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

Are you ready to plan for your future? Discover your next career. Make your statement.

Learn more by exploring the positions offered by FASTSIGNS centers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Job ID: 484276040
Originally Posted on: 7/7/2025

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