Customer Service Associate

Our client is seeking a Temporary Sales Support & Customer Service Administrator in Taunton, MA to join their team! The role will be Monday-Friday, 8:00am-5:00pm (1-hour unpaid break) with a pay rate of $23-$25/hr.

About the Company:
Join a small but successful Taunton-based company with a strong niche presence in the design, manufacturing, and installation of commercial walk-in coolers and freezers. They manufacture custom metal panels and doors, and manage construction through traveling installation crews nationwide.

Position Overview:
As one of the company's seasoned office staff prepares for retirement, they are seeking a detail-oriented and organized professional to support their busy sales team. This position plays a key role in managing customer communications, preparing sales proposals, and handling all associated administrative and data entry tasks. It combines sales support, customer service, and front office responsibilities.

Key Responsibilities:

• Support outside sales reps by managing contracts, proposals, and spreadsheets
• Create and format proposals for client review based on sales estimates
• Accurately complete contract templates and input data into internal systems
• Set up client records in QuickBooks and Access, with upcoming transition to Acumatica
• Handle incoming calls, greet visitors, and provide general front desk support
• Perform data entry, documentation management, and light customer communications

Requirements:

• Strong attention to detail and organizational skills
• Comfortable with spreadsheets, typing, and managing large volumes of paperwork
• Experience with QuickBooks, Access, or similar systems (Acumatica experience a plus)
• Professional, friendly demeanor with excellent communication skills
• Ability to multitask in a fast-paced, high-volume sales environment
• Previous administrative, sales support, or customer service experience preferred

This is a great opportunity for someone who enjoys working behind the scenes to keep operations running smoothly, has confidence working with financial and contract data, and can represent the company professionally in person and over the phone.

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser:

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com .

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill. Employing the Future (TM)