Customer Care Agent

At Apex Premier Management, we believe in the power of community and the impact of meaningful connections. We have partnered with top telecommunication companies to help customers in our local communities access some of the best products and services in the market! We are looking for a passionate and future-focused Customer Care Agent to join our growing team! If you're eager to build meaningful connections with new people, thrive in a setting outside a cubicle, and want to develop your career into something valuable, this is the perfect opportunity for you!Key Responsibilities of the Customer Care Agent:Assist in implementing marketing campaigns designed to drive sales, customer service, and brand growthAct as the first point of contact for new and existing customers for all questions, comments, and concerns regarding their servicesCollaborate with the Customer Care Agent team to ensure flawless execution of direct sales and customer service initiativesEducate customers about any changes or updates in client services and solutionsAssist in developing and executing customer acquisition and lead-generation strategiesParticipate in daily meetings with senior leaders to discuss sales strategies, customer service goals, and leadership development opportunitiesHelp track and analyze with the Customer Care Agent team customer interactions and sales performanceQualifications and Requirements for the Customer Care Agent Role:1-2 years of experience in sales, customer service, or as a Customer Care AgentStrong communication skills with the ability to build relationships with customers and teammates in face-to-face settingsA natural leader with the potential to step into leadership roles as you grow within the companyA passion for learning and developing skills in sales, customer service, and leadershipExcellent time management and organizational abilitiesAble to multitask multiple responsibilities simultaneouslyA positive and enthusiastic attitudeWhat We Offer Our Customer Care Agent:Competitive pay with performance-based incentives and bonusesComprehensive training from top performers in sales, customer service, and leadership developmentOpportunities for quick advancement into leadership rolesTravel opportunities for top performersA supportive work environment where personal growth is prioritizedIf you're looking for an exciting Customer Care Agent role with growth opportunities in sales, customer service, and leadership, apply today!