Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where every interaction counts? If so, we want you to join our team as a Greeter! As a Greeter , you will be crucial in representing our company and setting the standard for customer interactions. Your friendly demeanor, professionalism, and attention to detail will ensure that every customer feels welcomed and valued through our doors.
You will:
Extend a heartfelt greeting to each customer, ensuring they feel instantly embraced upon arrival, setting the stage for an extraordinary journey ahead.
Provide service that exceeds expectations while remaining steadfastly aligned with Europecars rental policies and procedures, ensuring every patron's seamless and unforgettable experience.
Uphold an air of professionalism and grace in every interaction, placing paramount importance on customer satisfaction and happiness.
Welcome customers into the rental facility with genuine warmth, helping with their belongings and demonstrating an unwavering dedication to their comfort.
Proactively anticipate and cater to additional needs or desires, striving to elevate the customer experience at every turn.
Embrace adaptability in response to any adjustments in duties or protocols from management, ensuring our commitment to delivering unparalleled service remains steadfast and continuously evolving.
Perform other duties as assigned to support business needs and objectives.
Education -
High School Diploma or equivalent
Requirements:
A minimum of two years of sales or customer service experience in a high-volume or service-oriented environment with a proven track record of excellence is preferred
Must possess a valid drivers license
Excellent communication and interpersonal skills
Strong attention to detail and ability to multitask
Customer service experience preferred
Ability to work in a fast-paced environment
Flexibility to work a variety of shifts, including evenings and weekends
We offer:
Medical, Vision, Dental, 401k, Employee Discounts, Referral bonus
Company-paid Life Insurance
Company-paid AD&D Insurance
Flexible spending account
Parental leave
Employee assistance program
We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
Europcar Mobility Group
Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. We help to change the way you move is what we stand for and brings us together.
We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.
Our brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a "value for money" positioning.
Customers satisfaction is at the heart of the Groups ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.
More info at: www.europcar-mobility-group.com