Customer Service Specialist

We are looking for a dedicated Customer Service Specialist to join our team. In this role, you will be the first point of contact for customers, providing support and ensuring a positive experience. Communication and problem solving will be a key to your success. This position is ideal for individual who thrive in a fast paced environment and enjoy helping others.

Responsibilities:
*Ensure Customer satisfaction
*Conduct follow-ups on customer inquires via phone, e-mail and mail
*Conduct business in a professional and timely manner, with empathy
*Provide accurate information about products, services and company policies
*Assist Customers with order placements, modifications and cancellations.
*Maintain accurate customer records through data entry

Working hours: 8:00 AM - 5:00 PM

Skills:
*Communication, both verbal and written
*Attention to detail
*Proficiency in data entry
*Prior customer service experience
*Basic Office skills
*Microsoft Excel and other Customer service related software

Education:
No Degree Required

Experience:
0-1 years

Qualifications:
*Communication, both verbal and written
*Attention to detail
*Proficiency in data entry
*Prior customer service experience
*Basic Office skills
*Microsoft Excel and other Customer service related software

Please give us a call at ... or e-mail your resume to ...

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact ....

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

key responsibilities

*Ensure Customer satisfaction*Conduct follow-ups on customer inquires via phone, e-mail and mail *Conduct business in a professional and timely manner, with empathy*Provide accurate information about products, services and company policies*Assist Customers with order placements, modifications and cancellations.*Maintain accurate customer records through data entry

experience

0-1 years

skills

*Communication, both verbal and written*Attention to detail *Proficiency in data entry*Prior customer service experience*Basic Office skills*Microsoft Excel and other Customer service related software

qualifications

*Communication, both verbal and written*Attention to detail *Proficiency in data entry*Prior customer service experience*Basic Office skills*Microsoft Excel and other Customer service related software

education

No Degree Required