Store Customer Service Specialist

JOB REQUIREMENTS: This position is essential to the success of our

retail stores. Customer Service Specialists work closely with wholesale

and retail customers to determine their needs, answer their questions

about Sherwin-Williams products, and recommend the right solutions.

Customer Service Specialists are also expected to promptly resolve any

customer concerns and ensure maximum client satisfaction as well as stay

up-to-date with product features and maintain the high quality and

visual standards of the products and store. Customer Service Specialists

are tasked with achieving excellent customer service, while consistently

meeting the store\'s sales goals. The individual selected for this role

will be expected to work at Store #3835, located at: 3813 Dewey St

Manitowoc, WI, 54220 as well as Store 3197 located at: 1704 Erie Ave

Sheboygan, WI, 53081. Job duties involve contact with customers, which

may include minors; and access to cash and other payment methods,

electronic equipment, personal information, store merchandise and other

items of value, and such access may be supervised or unsupervised. The

Company therefore has determined that a review of criminal history is

necessary to protect the business and its operations and reputation and

is necessary to protect the safety of the Company\'s customers, staff,

employees, vendors, contractors, and the general public. Ensure high

levels of customer satisfaction through excellent sales service Assist

customers in person and over the phone by determining needs and

presenting appropriate products and services Build productive trust

relationships with wholesale and retail customers Process sales

transactions accurately and consistent with policies and procedures

Follow and achieve sales goals on a monthly, quarterly, and yearly basis

Maintain precise work order files and formulas Pull appropriate products

from the sales floor or warehouse Tint and mix products, as needed, to

customer specifications Stock shelves and set up displays Clean store

equipment Load/unload delivery trucks Assist in making deliveries, as

needed Maintain in-stock and presentable condition assigned areas Remain

knowledgeable on products offered and discuss available options Comply

with inventory control procedures Suggest ways to improve sales Minimum

Requirements: Must be at least eighteen (18) years of age Must\... For

full info follow application link. Sherwin-Williams is proud to be an

Affirmative Action, Equal Employment Opportunity, Inclusion and

Diversity Supportive Employer. All qualified candidates will receive

consideration for employment and will not be discriminated against based

on race, color, religion, sex, sexual orientation, gender identify,

national origin, protected veteran status, disability, age, pregnancy,

genetic information, creed, marital status or any other consideration

prohibited by law or by contract. VEVRAA Federal Contractor requesting

priority referral of protected veterans. \*\*\*\*\* APPLICATION

INSTRUCTIONS: Apply Online: ipc.us/t/43D6EC117F364DCB