Job Summary
Employment Type
Full Time
Years Experience
Less than 1 year
Bonus/Commission
No
Job Description

  We are looking for a motivated Member Service Representative to be the first point of contact for all membership related questions, requests, and concerns. The Member Service Representative responsibilities include answering and directing phone calls, assisting with membership related issues, resolving complaints, and processing transactions. Training will be provided if you do not hold a Life Insurance License.

Responsibilities
Answering phone calls and written questions, concerns, and complaints regarding membership.
Providing information on membership fees, policies, processes, benefits, products, and services.
Actively listening to members and identifying their needs.
Recommending and cross-selling products and services to members and potential members.
Investigating and resolving or escalating membership and payment issues.
Assessing member eligibility and processing payments, applications, and requests.
Documenting all inquiries and maintaining accurate membership records.

Qualifications
High school diploma/GED.
Customer service experience required.
Sales experience beneficial.
Excellent communication skills, both written and verbal.
Good listening and interpersonal skills.
Strong attention to detail.
Computer literate.

Job ID: 282773864

Revolutionary Recruiting Initiatives LLC.
Benefits
5
Open Jobs
10
Testimonials
3
VIEW COMPANY PROFILE
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