Retail Customer Service Supervisor Resumes in North Carolina
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1.
R Hickman Location: Raleigh, NC 27604 ... Summary of QualificationsA progressive, proven track record over 35 years with increasing responsibilities in customer servicers and operations management.Innat e ability to identify, hires, train and develop associate talent to create a "bench" for future growth.Innovativ e problem solver with proactive conflict and resolution management skills.Highly effective trainer with a team approach for creative planning. Implementation is consistently ahead of schedule deadlines.Self-m otivated, self disciplined and dedicated. Achieved MBA Degree in 2006 while maintaining full time management status in the fourth largest airline.Experien ce 2008-Present Navy Excha ...
97 hits
2.
K Mckoy Location: Raleigh, NC 27609 ... - December 2008Using a computerized system respondent to customer inquires in a call center environment. Gathered information, research/resolve d inquires, and logged customer calls in a timely manner. Inform customers of Medicare and Medicaid collection and billing services using good verbal and written communication skills. Centralized Showing ServiceRaleigh, NC Customer Service Representative July 2007- September 2008Accurately schedule home showings for numerous agents or homeowners. Quickly and accurately input and retrieve information from a large computerized database of over 10,000 realtor members in over 40 markets across the U.S. Provide realtors a quick, courteous and profe ...
95 hits
3.
S Carraway Location: Raleigh, NC 27612 ... ptember 2007 Company Name: Wal-mart Start Date: April 2006 Job Title: floor associate/backro om/stocker End Date: August 2006 Company Name: Target Start Date: September 2004 Job Title: Cashier,Guest Service,Photo Technician End Date: March 2006 Company Name: Red Lobster Start Date: August 2002 Job Title: Hostess End Date: April 2004 Company Name: Bojangles Start Date: June 2001Job Title: Cashier End Date: August 2001 Company Name: Washington Housing Start Date: August 2000 Job Title: Accounting Apprentice End Date: May 2001Company Name: Telephone Connection Start Date: May 2000Job Title: Telephone Interviewer End Date: July 2000Company Name: Winn Dixie Date: February 2000Job Title: Cashi ...
93 hits
4.
H Davis Location: Charlotte, NC 28278 ... Red Ventures Charlotte, NCSales & Service RepresentativePe rform credit reviews, establish new accountsEducate potential & new clients about service packages, special pricingMeet established monthly sales quota09/2006 - 04/2008 Sound Source Entertainment Charlotte, NC Marketing Representative/S et-up CoordinatorPromo tion of scheduled events, products & servicesAssist clients with scheduling, planning, and set-up for upcoming eventsAssist with equipment delivery and set-up07/2000 - 09/2006 Sprint PCS (Airgate Wireless) Charlotte, NC Retail Sales SpecialistRespon sible for inside sales to new and existing customersAssiste d customers with the decision to purcha ...
91 hits
5.
L Dearmon Location: Greensboro, NC 27410 ... nc. 3150 N. Elm Street Greensboro, NC 27408Practice Group Associate September 2008- December 2008 (Laid off due to 30% workforce reduction)As part of the Account Executive Team, provided primary customer contact by interceding between the Internal Revenue Service (IRS) and clients to resolve tax debt and filing issues Daily contact with the IRS for analysis, understanding and resolution of client's tax debt and unfiled returnsUsing understanding of tax codes taught at Effectur to analyze client's documents and issues prior to submitting to Internal Revenue Service Beazer Homes, Inc. 14901 Bogle Drive Chantilly, VA 20151Senior Loan Processor and Team Leader ...
89 hits
6.
F Thurman Location: Swansboro, NC 28584 ... tor experienced in bringing together various resource groups to reach mutual objectives. Proficient in using call center technology to enhance data and information management. Extremely productive in a high volume, high stress, environment. Proven ability to streamline processes and increase productivity. PROFESSIONAL EXPERIENCE CONVERGYS, Jacksonville, NC1997 – 2007 Sr. Team Leader/MAP Coordinator2007 – 2007 Responsible for day-to-day management of non-exempt work group providing input into selecting, training, developing, and completing performance appraisals. Compiled data to prepare and organize reports for use by Senior Operations Manager. Analyzed and improved w ...
87 hits
7.
J Fulton Location: Charlotte, NC 28270 ... ith a distinguished leadership record in financial reporting, business analysis, information systems, accounting/finan ce, and project management (for $44 billion in assets). Successfully liaised with IT teams. Ensured compliance with agencies. Understanding of financial products/service s and sales and database environments. Familiar with various system platforms. Core proficiencies and areas of interest:Leaders hip Business/Systems Analysis Accounting/Finan ce/P&L Project MgmtControls/Bud gets Compliance Staff Mgmt/Training IT LiaisonSELECTED ACCOMPLISHMENTSC oordinated with controller's department; maintained financial information and provided key financial reports, such as bal ...
85 hits
8.
L Richards Location: Winston Salem, NC 27106 ... ase profits for my employer. Assets - Able to communicate with diverse groups of people - Objectives and Assignments being met in a timely manner - Effective writer and speaker with strong communication skills - Hard working, educated, adaptable and an excellent problem solver - Ability to follow instruction as well as work independently Work History 10/08 - 07/09 American Express 7701 Airport Center Drive, Greensboro, NC 27409 Collections Credit Analyst / Customer Account Manager - Inbound/Outbound Calling for Collection Accounts - Delivering Brand enforcing Customer Service to Car ...
83 hits
9.
N Byrd Location: WINSTON Salem, NC 27107 ... lls and excellent oral communication skills. Ability to handle specialized services: Health and Welfare, Flexible spending accounts, Retiree benefits and Pension. Able to multitask with different clients and following appropriate departmental procedures. Able to maintain composure while providing good customer service in stressful situation. Assured high quality of service by monitoring the call center telephone calls and response provide by the staff. Monitoring and assessing team member performance in the areas of technical accuracy and customer service. Able to identify individual and team training needs. Effectively teaching team member's customer service and call techniques while; prov ...
81 hits
10.
R Rich Location: Waynesville, NC 28786 ... BC Bank, Asheville, NC Mortgage Sales Assistant* Assistant to two active mortgage loan officers in the Western North Carolina area. Scan documents into an online data management program (BlitzDocs); assist loan officers in gathering information from borrowers; perform verbal verifications of employment; help clear underwriting conditions; provide title requests to attorneys; coordinate closings with borrowers, attorneys and closing department; maintain borrower databases. 7/2009 to 10/2009: Belk Stores, Inc., Waynesville, NC Sales/Customer Service Support Specialist* Assisted customers in the shoe department of major department store; unloaded new stock and display on sales floor; organize ...
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