Retail Customer Service Supervisor Resumes in New Jersey
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1.
E McMillan Johnson Location: Irvington, NJ 07111 ... t Effective communicator with strong problem resolution and time management skills Demonstrate a high degree of resourcefulness and initiative in fulfillment of tasks Continually strive to expand and improve personal knowledge in all assigned areas Research market and industry information and accurately interpret data and trends Expand industry knowledge in investment banking and promote ideas and best practices Exercise a highly professional, courteous, and cooperative approach to all assigned tasks Experience SunGard Investment Systems LLC (Portfolio Management)1979- 2008 Client Support Analysis 1999-2008 Responsible for system and product support ...
97 hits
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K Mcleod Location: Branchburg, NJ 08876 ... ntric PROFESSIONAL SUMMARY Results-driven professional with experience managing multiple projects simultaneously. Proven ability to develop and implement customer service plans to improve customer relationships and increase satisfaction. Passionate about quality customer service. Strong general management qualifications in personnel scheduling, quality control, project development, project management and human resources. Excellent ability to train, develop and retain loyal employees. PROFESSIONAL EXPERIENCE GEMOLOGICAL INSTITUTE OF AMERICA, New York, NY 2007 - 2009 Manager of Client Services · Managed 5 supervisors and staff of 42 reps in customer service, gemological services, a ...
95 hits
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M Burt Location: Belleville, NJ 07109 ... ghly analytical, innovative, and organized with a history of developing effective strategies for growing teams, accounts, revenues, and profitability. Proven success at accurately analyzing client needs, designing effective solutions, and overcoming challenges to deliver phenomenal results. Excellent communication, negotiation, and interpersonal skills that result in productive relationships at all levels. Known for creating and implementing processes, procedures, and metrics and motivating staff to succeed. Key strengths include: Strategic Planning Client Relationship Management Account Revitalization Employee Training Metrics & Standards Creation Group Consolidation ...
93 hits
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D Diclementi Location: Lindenwold, NJ 08021 ... media retailers with the broad based responsibilities of serving customers professionally while handling complex issues and acting as a customer advocate. Areas of Expertise include:Personne l SupervisionCusto mer Service Product KnowledgeInterne t SupportProblem Solving Software: Windows XP and Vista, MS Office, Avaya, PipkinsPROFESSIO NAL EXPERIENCEQVC, INC., West Chester, PA 1986-2009Departm ent Assistant (2008 - 2009)Under the direction of the Department Assistant Supervisor performing administrative and PC duties in order to maintain data integrity for a variety of real-time call center operational records and reports.Performe d administration and PC duties in order to maintain da ...
91 hits
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N Margolina Location: Fort Lee, NJ 07024 ... use my languages and my computers skills EDUCATION City College of New York/Graduate Center New York, N.Y. 36 graduate credits towards PhD of Art in Spanish Literature GPA 3.0 Long Island University Brooklyn Campus Brooklyn, N.Y. Certificate of English as a Second Language ASA Institute of Business and Computer Technology Brooklyn, N.Y. Diploma in Computer programming GPA 3.80 VB6 Programming Language Course of Continuing Education, NYU New York, N.Y. Gertzen State Pedagogical University St.Petersburg, Russia Masters of Art Degree in Teaching Languages GPA 3.44 EXPERIENCE April 2007-July 2007 Harrington Park School District Harrington Park, NJ Permanent Substitute Teacher of Spanish ...
89 hits
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J Armenti Location: Milford, NJ 08848 ... ns, retail, manufacturing and banking. Proven track record of achievements and recognition for consistency and exceeding corporate objectives. PROFESSIONAL EXPERIENCE Synchronoss Technologies, Inc., Bethlehem, PA April 2007 September 2009 A principal global provider of on-demand transaction management software platforms. Operations Manager Responsible for all aspects of customer service and technical support for premier clients ($6.5 million business), including connectivity of applications. Managed and expanded department from 24 to 80 employees to meet demands of 24X7 call arrival patterns, including ...
87 hits
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P Hertel Location: East Brunswick, NJ 08816 ... alytical and detail- oriented with special expertise in Operations, Auditing and Supervisory Skills. Professional Experience Headline Promotions, Piscataway, NJ Sept 2008- Nov 2008 Responsible for promotion and sales of new newspaper and on-line newspaper subscriptions, working in conjunction for The Star Ledger newspaper of NJ. Set-up and promoted products in Wal-Mart, retail food stores and various other retail environments. Wachovia Bank, Dumont, Haworth, Park Ridge and Oradell, NJ Oct 1998- May 2008 Teller Manager (2001-2008) / Teller Supervisor (1998-2001) Manage all aspects of teller operations: cash vault, ATM, night drops, ca ...
85 hits
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J Mosely Location: Orange, NJ 07050 ... Home: 973-678-0870 jasmine_mosely@y ahoo.com Objective *To obtain a position in which I can excel in a professional environment. Education Drake College of Business Elizabeth, N.J. 01/2004-06/2004 Medical Office Technology *Study the courses of phlebotomy, EKG, CMA1, CMA2, Keyboarding, Medical Billing and Coding University Of Phoenix Jersey City, N.J.Associates of Arts in Foundations of Business (AA/FB)Expected graduation date 10/2010 ...
83 hits
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W O Connor Location: Cranford, NJ 07016 ... nt verbal and written communications skills. Enjoys working in a high stress environment insuring quality control procedures are adhered to. Proven team leader that works well with tight deadlines and emergency situations. Focused on delivering an excellent customer service experience at all times.Business ExperienceKPMG LLP, Montvale, NJ 1998-2009Manager , IT Managed daily operations at the National Technical Call Center, consisting of 40+ customer service agents supporting 22,000 employees in the United States. Created and implemented call monitoring procedures for internal and remote agents increasing overall department quality assuran ...
81 hits
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W Donoghue Location: Kearny, NJ 07032 ... personal initiative QUALIFICATIONS Excellent communication and interpersonal skills Effective decision-making experience Organizational ability/ability to prioritize Ability to function effectively under pressure Many years of diverse automotive experience Knowledge of a wide range of policies/procedu res Extensive Reynolds & Reynolds experience Proven "CSI" performance EDUCATION Saint Aloysius High School, Jersey City, NJ EXPERIENCE Preakness Chevrolet, Service Manager 02/08-Present ...
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