Retail Customer Service Representative Resumes in Massachusetts
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1.
L Parsonsmagee Location: Rockland, MA 02370 ... Norwell, MA. 2005-2009Busines s OperationsMy duties include but are not limited to data entry, verifying information with technicians, confirming information on billing and services. I work daily with ACSR and Icoms creating and closing jobs as well as adding and removing equipment.Comcas t Taunton, MA. 2004-2005 ...
97 hits
2.
S Buckley Location: Peabody, MA 01960 ... MarketPOINT Account Representative(2 005 - 2008) Developed and executed Insurance Healthcare SeminarsHandled all questions regarding a wide range of Healthcare and Drug IssuesEnrolled Medicare eligible and Disabled individuals and couplesAlso Managed a Retail Store booth at a regional WALMART Super StoreContacted and solicited Retail and Wholesale Drugstores and Senior Outreach CentersNEQP Inc Customer Service/ Sales(2003 - 2005Prospected and developed new relationships with Pharmacuetical, Medical, GovernmentAnd Laboratories - solicited for new Pressure Sensitive Label businessMaintain ed active contact with Existing clientele for re-orders and new projectsHandled 35-50 incoming and outgo ...
95 hits
3.
L Nicholson Location: Cambridge, MA 02139 ... ze my skills and knowledge as well as to improve in an upscale position. Experience 2005–prese ntBeth Israel HospitalBoston, MA Ambulatory Billing Coordinator Orthopaedic Processing Fee Agreements for Workers Compensation surgeries. Daily deposits, entering charge tickets, running reports. Communicating with Doctors, patients and attending meetings. 2003–2005T he Salter SchoolMalden, MA Insurance Billing and Coding Instructor Taught medical billing students, on how to use ICD-9, CPT and HCPC codes along with rules and regulations that are set by law. Fund raising for student trips. Coverage when needed in other areas of the school. ...
93 hits
4.
J Dimartino Location: Stonehamm, MA 02180 ... Stoneham, MAAdministrative Assistant 08/2003-4-2009 * Took incoming Service Customer Calls* Scheduled Appointments* Handled all company billing and collection of payments.* Kept track of company income and all other data with charts is excel and windows.* Recruited New BusinessIntegram edMedical OfficeAdministra tive Assistant/ Medical Billing Waltham, MA 01/2000-6/2003* Assisted Patients with payment plans and scheduling appointments* Collected on past due payments from patients and seven major insurance companies.* Resolved issues that pat ...
91 hits
5.
R Maglinte Location: East Boston, MA 02128 ... Boston, Boston, MA (December 2009)ENROLLED FOR CERTIFICATE, OFFICE SPECIALIST, COMPUTER AND OFFICE SKILLS, 20 weeks, 600 hours of training in MS Office Suite (Word, Excel, Access, PowerPoint, Outlook), Windows XP, E-mail, Internet, business equipment, customer service and general office support proceduresACCOMP LISHMENTSCustome r ServiceSupervise d in a retail environment a crew of as many as 12 people on a shift, including floor sales force, cashiers.Maintai ned security in retail environment as well as organized security for maximum security at lowered costFielded customer questions with proven ability to successfully resolve issues both in person as well as on the telephoneStrong computer ...
89 hits
6.
M Spanek Location: Franklin, MA 02038 ... :Custom er Service & SalesTraining, Coaching & Motivational TechniquesHuman Resource, Operations and Retail Management Team Building & Interpersonal RelationshipsPro cess Improvement/Proa ctive Customer ResolutionFulfil lment & Transportation/D eliveryPROFESSIO NAL EXPERIENCEStaple s, Inc., Framingham, MA 1988, 1991 - 2009A $30 billion retailer of office supplies, furniture and technology to consumers and businesses from Fortune 500 companies to home-based business' in the US, Canada, Europe and Asia.Dot Com and Catalog Merchandiser 2005-2009Drive internet and catalog sales totaling 1.8 bill ...
87 hits
7.
J Wen Location: Belmont, MA 02478 ... 008 · Audited travel and expense reports using Lotus Notes software for international computer sciences company. · Passed or failed reports based on whether receipts matched submitted expense reports. · Filed audited reports. Surveying Researcher - CareScout, Wellesley, MA Nov. 2007-Feb. 2008 · Worked on a research project for a small company that specializes in referring health care services to the elderly across the country. · Read script to health-care providers and entered information on Excel spreadsheets. · Updated company's database through telephone surveys. Imaging Associate - Parexel Corporation, Waltham, MA 2007 · Worked for mid-sized medical device company ...
85 hits
8.
C Perry Location: Lynn, MA 01905 ... upervisory and bookkeeping skillsBroad customer service and employee relations backgroundManage ment and Office AdministrationSu pported, trained, coordinated all managerial functionsDevelop ed and implemented company proceduresRespon sible for all cash reconciliations and daily depositsPrepared daily management and statistical reportsEdited and prepared payroll for up to 50 employees using Gold Suite Payroll systemReconciled all cash, check, and charge card discrepanciesRes ponsible for all facility and meeting planning and logisticsHuman ResourcesDevelop ed new guidelines for the business, improving employee productivityInte rviewed and hired employees Trained all personnel on company po ...
83 hits
9.
W Jackson Location: Brighton, MA 02135 ... ract) Apr 2007-Jul 2007(Contract) Granite Telecommunicatio ns Quincy, MA Assisted inbound call customers with solutions to there phone problems. Provide knowledge and job tools to see that the request and the level of satisfaction meet hand and hand. Used listening and empathy to relax and assure customer’s confidence that there was not only someone to help but someone who cares. Feb 2005 - Feb 2007 Cross Country Automotive services Medford, MA Assisted stuck and stranded customers with service and safety. Provided dispatch help to customers with a range of vehicle problems. Assisted stranded customers using a range of search methods and job knowledge. Improved the quality needed in fi ...
81 hits
10.
A Santos Location: Hyde Park, MA 02126 ... /08 Brigham & Women's Hospital, Boston MADaily retrieval of medical records within designated areas of the hospitalDaily qualitative and quantitative analysis of medical records for discharged inpatientsPerfor mance of quality checks of scanned documents Operation of scanning hardware Medical Records/Chart Control8/02 to 2/06 Brigham and Women's Hospital, Boston MAReceival of medical records, process and filing in terminal digitsAssembly or re-assembly of medical records in correct formatPurge medical records from various filing areas Medical Records5/00 to 7/01 Faulkner Hospital, Boston, MAReceival and filing of x-ray films in terminal digitsRetrieval, tracking and transferring medi ...
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