Retail Customer Service Manager Resumes in Pennsylvania
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1.
L Krupa Location: Collegeville, PA 19426 ... Guest Experience Executive Team Leader ( May 2009- Present) - Drive a Fast, Fun and Friendly team culture; build a diverse and inclusive team that people want to be on and stay on. - Ensure that each guest experiences a fast, friendly checkout by ensuring 1+1 service at the checklanes and all service areas; utilize guest survey data as a measure of success and ensure that all waits are resolved within 60 seconds; - Analyze schedules to ensure proper staffing levels that focused on serving the guest. ...
97 hits
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J Morcom Location: Scranton, PA 18505 ... AGraduated June, 2004 WORK EXPERIENCE8/08-3 /10 Quality Assurance/Asset Specialist Deluxe Digital Studios - Moosic, PAQuality Control of digital and audio subtitles to insure there were no digital hits and no synchronization issues with subtitlesProblem resolution and submittal of reports based of outcome of QC resultsLinked assets from Disney/Paramount /Fox servers to DDS server, check audio/video synchronizationR esponsible for all vault assets, including sign outs, returns, shipping and receiving. This was extremely sensitive and secure information which was kept under lock and key.Performed monthly audit and inventory of vault in ...
95 hits
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F Reilly Location: Royersford , PA 19468 ... as of: general management, organizational effectiveness, operations, human resources management, customer service, professional development, communications, health and safety, personnel and asset security. AREAS OF EXPERTISEStartup s / Turnaround Business Transformation Human Resource ManagementMerger s & Acquisitions Customer Service Organizational DevelopmentBusin ess Development Strategic Planning Professional Development SELECTED ACCOMPLISHMENTSF JR Associates Wayne, Pennsylvania 1998 To PresentAn independent consulting firm engaged in helping companies improve business performance and transition to new business models. Clients include: Fortune Fifty co ...
93 hits
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K Taylor Location: Roscoe, PA 15477 ... ege, Toccoa Falls, GA ■ 1996 B.S. in Music Education w/Choral Concentration California University of Pennsylvania, California, PA ■1989 B.S. in Human Services w/ Gerontology Concentration Work Experience At Precision Response Corporation West Mifflin PA ■ Feb 2007-Present Teleservices Representative – American Express Assist card members in finding appropriately suited account products. At Teletech Holdings Morgantown WV ■ May 2005- Nov 2006 Escalation Supervisor, Personal Banker -- Bank of America Assist associates in handling escalated calls as well as coaching opportunities to provide more accurate and consistent customer service according to BOA policies an ...
91 hits
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C Bishop Location: Lansdowne, PA 19050 ... V Talk Show-2003 Founder/Presente r-Wealth Creation: Real Estate and Financial Literacy Seminars-2002 to present Business Woman of the Year 2000 EMPLOYMENT HISTORY: RITTENHOUSE REO SPECIALIST – Associate Broker - 2005 to current • List, sell, and manage bank owned real estate • Provide broker price opinions for private sellers, banks, and financial entities • Create, market and facilitate real estate and financial literacy seminars BISHOP REALTY- Broker/Owner -2000-2004 • List, sell, and manage both residential and commercial real estate • Provide broker price opinions for private sellers, banks, and financial entities • Train, manage and supervise real estate sal ...
89 hits
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E Youngs Location: Philadelphia , PA 19132 ... 2009 Executive Assistant Data Entry / handling Phone callsAssist on Marketing Project/ Research Create contacts / Aid President in any office matters Philadelphia Job Corps Life Science Institute, Philadelphia, PA 2008 - 2008Marketing Director/Recruit er 2008 - 2008 To Create ways to market the school and recruit studentsCreated Internet ,and News paper ad / created pamphlet Performed community outreach / Gave presentation to advertise the school AIG MARKETING, Philadelphia, PA 2004 - 2007Supervisor 2007 - 2007 Supervise a team of customer reps in a call center to ensure accurate and prompt service and Quality.Manage team development through continues coaching, training, and motivati ...
87 hits
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D Wallace Location: Chambersburg, PA 17201 ... s Professional Experience Citicorp, Hagerstown, MDJan 2001 to June 2009Customer Service Sales SpecialistAchiev ements:Outstandi ng Performance RewardCall of the MonthLead AssociateCiti-St ar AwardYearly Perfect Attendance AwardsResponsibi lities:Customer ServiceHelping Customers with credit issuesSelling Product to CustomerInputtin g data into Citicorp Customer Database SystemAssistant TrainerBeta TesterCoaching to achieve better results for senior and junior representatives The Orchards, Chambersburg, PA1995 - 2000Assistant Manager, Server, BartenderRespons ibilities:Waitre ssBartenderAssis tant ManagerOrganizin g BanquetsBuyer Education Chambersburg Area Senior High School, Chambersburg, ...
85 hits
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M Merola Location: East Stroudsburg, PA 18301 ... ve for providing perfection by meeting and exceeding Service Levels and Key Performance Indicators resulting in an enjoyable Customer Service Experience by promoting teamwork and employee empowerment in diversified work environments.PRO FESSIONAL EXPERIENCEUBS Wealth Management Inc. Weehawken, NJ Jan 1980- June 2008I am a former employee of UBS Wealth Management/Paine Webber Inc. of the financial services industry. I was with the firm for the entire 28 years of my career prior to a downsizing reorganization. I served the firm in many capacities during this time starting as an Associate and working my way up to the Management level serving in the firms 24 x 7 ca ...
83 hits
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E Shelley Location: Phila, PA 19132 ... 0 - 2009 Rite Aid Philadelphia, Pa Assistant Manager Assist with scheduling employees, maintaining inventory levels, Verifies accuracy of daily service revenue reports and bank deposits, resolves customer escalations. 1992- 2000 Go Internet Philadelphia, Pa Customer Service SupervisorEDUCAT ION[ Dates Attended ] [ Company/Institut ion Name ] [ City, State ][ Degree/ Major]* [ Details of position, award, or achievement. ]EXTRACURRICULAR ACTIVITIES[ Click here and enter information. ]EXTRACURRICULAR ACTIVITIES[ Click here and enter information. ]LANGUAGE ...
81 hits
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L Garner Location: Philadelphia, PA 19132 ... tilizes my numerous years of experience in customer service, sales, administrative assistant, call center and data entry skills. Lester P. Garner 1730 W.Allegheny Ave., Philadelphia, PA 19132, Cellular 215-421-2962, Home 215-223-6316, garnerlester@hot mail.com Summary of Experience Office assistant and customer service professional with more than 20 years of diverse experience. Excellent communications and writing skills. Administrative support includes scanning, photocopying, faxing ,sorting and distributing mail, filing documents and mail and internet researching. Leadership experience includes training and motivating personnel, report generation, maintaining timesheets and ...
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