Retail Customer Service Manager Resumes in Maryland
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1.
C Blount Location: Odenton, MD 21113 ... tical, interpersonal, and communicative skills. Qualifications: Over six years experience in the Mortgage industry, and over 10 years in the Customer Service Field, with extensive knowledge in the Microsoft XP suite applications, to include MS Outlook, WordPerfect, QuickBooks, Data Entry and Internet services. Also knowledgeable in Adobe Acrobat 6.0 (PDF viewer). Work History: Operations Manager, Garden of Prayer SDA Church, (June 2007- Present)Overseei ng 40 employees while working for different organizations.Ha ndled cash inventory and processing payroll. Coordinating schedules and handling any customer service issues that may arise.Mortgage Originator, Allied Home Mortgage Capital Corp. ( ...
97 hits
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K Proctor Location: Stevensville, MD 21666 ... rship issues. Proven management and leadership skills commitment to excellence and collaboration. Exceptional communication, writing and interpersonal skills. Professional role model with the ability to interact effectively with individuals and groups on various levels.PROFESSIO NAL EXPERIENCEIntern ational Union of Bricklayers & Allied Craftworkers 11/07 - 01/10 Washington, DC Assistant Manager, Membership DepartmentManage the daily membership database operations utilizing strong leadership skills to ensure service levels and objectives are met using a high level of efficiency and accuracy.Defines staff responsibilities , activities and deliverables within the membership department. ...
95 hits
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D Hopkins Location: Baltimore, MD 21226 ... --- ---------------- ---------------- Company Information Company Name: Rush Hour Start Date: June 2007Job Title: Sales Consultant End Date: Presently Employed Company Name: Sherwood Auto Park Start Date: July 2005 Job Title: Sales Consultant End Date: September 2007 Company Name: D.A.T'S Clean! Commercial and residential Cleaning/ Start Date: January 1995 Job Title: Owner End Date: December 2005 Company Name: Chevy Chase Bank Start Date: January 1993 Job Title: Credit Card Underwriter/ Special Services End date: January 1995 Additional Skills And ...
93 hits
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M Mccloud Location: Columbia, MD 21046 ... ontract with Information System & Global Services to maintain communication for the Contract. -Log Tickets into the Smart System for Day to Day communication. -Email and Fax information to EECBG or DOE (Department of Energy) -Use ATS to communicate with other departments in the office. -Daily administration duties are completed. -Kept track of Calls though QA process. 2008 Med Assurant Bowie, Md (Review Coordinator) -Inbound/Outboun d Call center. -Daily communication with Field Reviewers from date to hire until training is completed. -Serving as liaison/advocate for assigned Field Reviewers. -Communicate company wide as well as specific messages to all assigned Field Reviewer ...
91 hits
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M Ramirez Location: Germantown, MD 20874 ... age a staff of over 15 people, Can provide excellent customer service.EDUCATIO N2001-2003-Still attending, Montgomery CollegeEMPLOYMEN T2002-2009-Custo mer Service Manager, Wal-MartProvide a heavy volume of customer serviceAccountab le for cash in*Accountable for cash outAssist in closing storeSupervising staff of 10-302000-2002-C ustomer Service Representative, Alexus Service CorporationProvi ded customer serviceAccountab le for Cash in 1997-2000-Manage r, McDonaldsManaged a staff of 15Responsible for opening storeAccountable for cash recordsCollabora ted in the hiring of new staffDealt with customer gratification REFERENCES ...
89 hits
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B Battista Location: Silver Spring, MD 20901 ... esident, U.S.C.&R. Office Products 1978-2009Olney, MDCo-founded U.S.C.&R. in 1978. Serviced both government and commercial clientele; large concentration in federal government accounts Commercial accounts included: Wilmer Hale (law firm), KPMG (accounting firm), International Monetary Fund, Computer Law Reporters, Inc.Government accounts included: Dept. of Defense, Dept. of Agriculture, Dept. of Justice, Dept. of State, Dept. of Homeland Security, Dept. of Education, National Institutes of Health, Food & Drug Administration, Office of Personnel ManagementHandle d all daily operations of a small business; large volume of both inside and outside sales calls, with emphasis ...
87 hits
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P Anyim Location: New Carrollton, MD 20784 ... ariety of subjects. Excellent team player with strong ability to stay calm and think on feet. Strong manager, creative with a sense of adaptability, excellent organisational skills and in tune with public needs and wants.EDUCATIONP roficiency Certificate in Management (NIM) CharteredBachelo r of Arts. (Hons.), English, NigeriaKEY SKILLS Experienced in maintaining high journalistic standards under pressure and given deadline, including standards of objectivity, balance and fairness. Ability to handle multi complex projects simultaneously under stringent time frames, changing priorities and conditions.Abili ty and willingness to work varied shifts. Excellent analytical skills with strong atten ...
85 hits
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S Hughes Robinson Location: Bowie, MD 20720 ... of 10 to 50 employees, training, development, coaching, financial reporting,human resource management, and budget administration. Strong leadership experience in theresearch management, advertising service management, call center management, projectmanagemen t, and fraud management. Recent accomplishments include meeting and maintainingthe top metrics among all managers. Other experiences include launch and support ofinternational call centers. Proven track record of leading and motivating staff. Stronginterperso nal, written, and oral communication skills. EMPLOYMENT:CoSta r Group - 2008 to PresentSenior Research Manager, Bethesda, MarylandServe as a senior manager for one of the larg ...
83 hits
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K Parker Location: Bowie, MD 20715 ... with full honesty, integrity and dedication. Expertise:Provid er RelationsMember Relations Team LeadershipAdmini strative Support Confidential Correspondence Education:Tesst College of Technology – Beltsville, MarylandNetworki ng & I nformation SystemsAssociate of Applied ScienceGraduate – 2006 DuVal High School – Lanham, MarylandGraduate – June 2006Professional Experience: Kaiser Permanente Baltimore, MarylandMental Health Assistant 05/2009 – Present Greet members, verify eligibili ...
81 hits
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M Ali Location: Baltimore, MD 21244 ... Excell07, Power point, Word processing. Quick book09 Peachtree (accounting soft wares) etc. 3. Diploma on Basic Accounting & Book Keeping and 4. Diploma on Advance Small Business Accounting. Both Courses approved by MHEC, MD. Both courses Comprise of all Accounts, Full-charge of Bookkeeping through General Ledger and financial statement, all Journals, Account receivable, Account payable, inventory, payroll processing, all Taxes including Payroll Tax return, spread sheet, charts etc. These courses ...
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