Retail Customer Service Manager Resumes in Illinois
Resume Search
1.
J Simon Location: Chicago, IL 60636 ... nd interoffice skills. Excellent performance in working with field staff, clients, vendors, and project engineers. Exemplifying proficiency in adaptability, and working with all levels of management. Demonstrate impeccable work ethics and a great team player. Strengths include customer focus and their satisfaction; work independently, excellent organizational and communication skills, and a sound decision-maker. Technical SkillsSoftware: Microsoft Windows 2000, NT and XP. Word, Excel, Lotus 1-2-3-, Works, PowerPoint, Lotus Notes, AS 400, Groupwise, Adobe Acrobat, MapPoint, Mapinfo, Ason, Ecats, TNBR-NSBR, Account Assignment, Horizon, Business Object, ESS, Remedy, Webmom, Websop, Oracle, S ...
97 hits
2.
J Errera Location: West Chicago, IL 60185 ... -oriented environment, analyzing business requirements and creating user software solutions and tools used for processes and procedures. Proficient in software contract negotiations, project details, software analysis, troubleshooting, critical thinking, and a project savvy attitude that drives positive end results of getting the correct and desired stakeholder results that both meet and exceed expectations set in the project charter. SELECTED ACHIEVEMENTSUSA Government Security Clearance Client Relations Contract Negotiations Policy/Procedure Development Project Management Software Development/Mana gement Systems Installations Data Conversions Database Infrastructure Normalization Applic ...
95 hits
3.
T Litchford Location: Western Springs, IL 60558 ... n Workforce management Customer Relationship Management Sales Management OBJECTIVE: I seek a management position in a dynamic organization committed to growth where my proven management and team building skills, ability to analyze needs and create effective solutions, leadership abilities to increase productivity and profits will add value to the organization and their customers. PROFESSIONAL SUMMARY: A visionary leader, skilled communicator and team builder recognized for broad strengths in a highly productive team environment. I have a proven ability to analyze needs and create effective solutions that are implemented without interruption to the work flow. Has introduce ...
93 hits
4.
M Krieg Location: Island Lake, IL 60042 ... g and customer service management EXPERIENCETHE CONSUMERS INSTITUTE INC. 2004-2009 Marketing ManagerResponsib le for the day-to-day operations of the in-house research operations of Unilever Corporation along with managing a staff of 48 employees. Trained all new personnel, coordinated all in-house research projects from recruiting to execution. Handled all customer complaints and recruiting issues. Worked directly with Unilever management in regards to cost accountability, study design, and implementation of all research projects. Responsible for payroll of all employees and handling of all personne ...
91 hits
5.
N Gallina Location: Westmont, IL 60559 ... on in marketing. Industry experience in consumer products, food and distribution. SELECTED ACHIEVEMENTS Designed and implemented an automated labeling and invoicing process that improved small parcel warehouse and clerical efficiency by 20%. Crafted a plan to analyze carrier claims for use company-wide. Negotiated settlements of $108,000 (43%) on $250,000 of liabilities. Redesigned an order-entry process that had an alarmingly high error rate. Implementation of new initiatives increased efficiency by 77%. Devised and implemented a plan to eliminate waste. Reduced write-offs of finished goods by 25%. Improved the productivity of an ...
89 hits
6.
E Perkins Location: Chicago, IL 60628 ... c needs * Complete cash register transactions as well as customer carryout service* Assist in the loading, unloading and stocking of merchandise * Perform routine housekeeping tasks such as sweeping/mopping floors, dusting, washing windows, facing merchandise on shelves Cashier6/2002 - 11/2004 Connie's Pizza, Chicago, IL* Handle the monetary aspects of each order as well as fulfill all sandwich and pizza orders, according to guest specifications. Manager3/1999 - 6/2001 Whataburger, Grapevine, TX* Hire and assign job positions, supervise cashiers and food handlers* Train new employees including new management in all areas of restaurant operations incl ...
87 hits
7.
M Horn Location: Niles, IL 60714 ... ome statement/balanc e sheets, forecast and monthly/quarterl y comparison as well as general ledger accounts, review of financial reporting documents and budget preparation while working closely with management and staff. Performed reconciliation and journal entries. Organized, recorded and paid all company Accounts Payable / Receivable as well as calculated and reconciled depreciation on company fixed assets each month. Highly adaptable. Strategic and innovative problem solver with strong organizational, communication and interpersonal skills. Proficient Microsoft Office 7.0, SAP, Hyperion, PeopleSoft, Access, Visio, Mainframe, AFS, LS2, ERP Systems, GAPs, CRM, QuickBooks, J.D. Edwards, ...
85 hits
8.
E Ruffin Jr Location: Chicago, IL 60615 ... Adecco/Manpower- Temp Agency (847) 292-0125 (312) 768-1014 Accounting/Custo mer Service/Data Entry Assignments: Empire Today: A/P & A/R, Complaint handling, Inventory, Sales Tax Air: Data and Order entry Humana: Credentialing Specialist, Data entry LaSalle Bank: Accounting, Data entry 6/2002 - 8/2004 Sprint PCS 245 Crossroads Pkwy Bolingbrook, Illinois 60076 (630) 679-2651 Customer Service Business Specialist II Assisted commercial customers with 5 cellular phones or more with request which varied from new wireless telephone service to billing complaints. 3/2001 - 5/2002 The Anatomical Chart Company 8221 N Kimball Ave Skokie, Illinois 60076 (847)679-4700 Bookkee ...
83 hits
9.
R Taylor Location: Woodridge, IL 60517 ... , training, and supervision of up to 150 - 1200 supervisory support in a fast pace environment. Very strong experiences with start-up Call Centers, and a thorough knowledge of the latest dialer technology. Very thorough working knowledge of all micro soft applications. Management background includes managing, maintaining operations budgets and sales volume of 4,000,000 on a monthly basis. Strong ability to develop high achiever. Proven track record for exceeding company goals and objectives. EMPLOYMENT: 12/06 –PresentDialAmer ica Marketing Inc, Oldest and largest outbound marketing firm. Assist. Branch Manager - Business 2 Business Maintain and managed all call center operations, which w ...
81 hits
10.
L Bigos Location: Aurora, IL 60503 ... fit margins, quality customer service, and team commitment. Also, be an asset in the training and development of new and existing personnel. Professional Experience 7/2009 - Present Barbizon Midwest Chicago Schaumburg, IL Talent Director Outbound sales position consisting of contacting students and getting them to a presentation and interview. Ultimately obtaining enrollment in the school and then to sign with company owned talent agency. Follow up with student concerns and problem solve when required before, during and after enrollment. 1/2009 - 7/2009 Kelly Services Downers Grove, IL Customer Service Coo ...
Saved Resumes
