Retail Customer Service Manager Resumes in Connecticut
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1.
M Faison Location: Hamden, CT 06514 ... gical industries. Dedicated to providing quality customer support; consistently meet or exceeded client needs by providing service beyond expectations. Proven project management abilities, able to assume multiple responsibilities and remain productive within time-sensitive and fast-pace environments Expert troubleshooting skills combined with effective communication, quality control and accurate needs assessment abilities to consistently contribute to increased productivity. Ready to assume new challenges to meet or succeed objectives. TECHNICAL STRENGTHSConfigu re hardware; hardware/softwar e installation, IT supportExperienc ed as Lead TechnicianThorou gh knowledge and unde ...
97 hits
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J Martin Location: Hartford, CT 06106 ... minology, Criminal Justice, • Microsoft Works Business Administration, Clerical Skills, Office Skills • WordPerfect 6. / 7 Human Resources, Management Skills, Receptionist• PowerPoint Supervisory, Business Communications• Excel Credit Specialist, Banking, Finance, Taxes• Outlook Customer Care Representative(C all Center)• Access Bookkeeping, Collections, A/R, A/P• Word 2000 Accounting, Insurance Underwriter Assistant• Graphics Legal Transcription, Claims, Billing & C oding• Internet Explorer Secretarial Skil ...
95 hits
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J Marino Location: Middlebury, CT 06762 ... 228 Acme Drive, Middlebury, CT. 06762 ·203-758-1478 ·jgmmom@sbcgloba l.net Jonni G. Marino Objective To secure a position with a Company, that will enable me to continue learning and apply my skills. As a professional in business, I am committed and loyal. My talents that I would bring to your company are several years of experience in customer relations, dealing with the public on all levels, troubleshooting and problem solving situations that may arise. My management skills are strong, being a team player and always motivating the people around me and creating an atmosphere that is positive and happy. Experience N & D Enterpris ...
93 hits
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L Lambert Location: Windsor Locks, CT 06096 ... ing successful customer service operations in diverse environments.Lea d large teams, across multiple locations, in transformative change, developing Call Centers that contribute to overall customer satisfaction and business results. Establish strategy for the teams.Combine strong technical background and aptitude with leadership, strategic planning and organizational skills to develop comprehensive global customer service organizations to meet customer requirements.Ser ve as vital project manager and member for deployments, acquisitions, and consolidations, implementing new processes and changes as needed as result of project.Utilize continuous improvement process, value added approach to ...
91 hits
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R Maloney Location: Ellington, CT 06029 ... product and organizational development, training, and customer service. Committed to developing and executing efficient strategies that deliver tangible, profitable results. Creative problem solver with a proven track record of increasing performance levels, customer satisfaction ratings, and sales growth. Adapts easily to any situation and thrives in fast-paced, high-pressure environments. Driven leader with solid coaching, motivational, interpersonal, communication, and decision making skills.Areas of expertise:Sales Strategic Planning Program ImplementationSi x Sigma Process Improvement Customer Service Center Management Team Facilitation Client Relations Curricul ...
89 hits
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L Peschke Location: Manchester, CT 06040 ... r satisfaction and profitability. SUMMARY Customer Service/Call Center Manager with over 15 years professional leadership experience in supporting various duties included but not limited to; day to day operations, P&L functions and special projects. Highly energetic, goal oriented team player and builder. Consistent excellences in developing process improvements. Ability to drive performance using call center technology, best practices, policies and procedures. Extremely motivated and has the talent to build and manage relationships across all organizational functions. Key competencies: * Training, Mentoring & Coaching Staff * Problem Resolution/Custo mer Service * Staffing (Hi ...
87 hits
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D Pietrzak Location: Naugatuck , CT 06770 ... ting research, reporting, information management,and marketing-suppor t activities within demanding time frames. Records and databasemanageme nt.QUALIFICATION S* Proficient with Microsoft Word, Excel, Outlook, PowerPoint, QuickBooks Pro, Main Frame,SAP Systems, RACE AS400, and Oracle* Dependable, punctual, and courteous, positive can-do attitude, team player* Superior attention to detail, flexible and resourceful* Highly focused and results-oriented in supporting complex, deadlines-driven operations,able to identify goals and priorities and resolve issues in initial stages* Demonstrated capability to provide comprehensive support for executive-level staff, andsales force in a high volume, ...
85 hits
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D Raymond Location: Oakville, CT 06779 ... keep a can do attitude, and always put in a hundred and ten percent in to everything I do. Attendance is very important in the workplace, that's why I always believe in arriving 15 to 20 minutes early to work every day. I would also like to let you know I would be a great addition to your company and you would have no regrets just ambitions on moving forward.Core Knowledge and Skill Areas:*Contract Negotiations *Customer Relations *Team Training*Team Mentoring *Sales presentations *Service Strategies*Servi ce Solutions *Selling Strategies *Import Operations (Relevant experience)Pepsi cola bottling company ...
83 hits
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A Dalessio Location: East Haven, CT 06512 ... d my knowledge and further succeed myself. Experience: 2005 - Present Cablevison Shelton, CT Call Center Supervisor Manage 21 Technical Support Representatives. Won the JD Power Award 2 years in a row for best customer service. Also provided coaching and counseling to develop as well as train employees to exceed department standards for productivity and quality. In addition I oversee flows of primary call types dealing with Ip address for supported Operating Systems(Dos,98,M E,2000,XP,NT, Vista, OSX 8.0 - OSX10.G), DHCP Server Issues, RF signal and connectivity and client side issues. I received several awards while working at Cablevision. Bronze and Silver star. Technic ...
81 hits
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J Robacker Location: Hartford, CT 06106 ... ision of employees in skin care consultation and sales.EXPERIENCE Smith & Hawken, Glastonbury, CT Sales Associate, June 2008 - November 2008Provided excellent customer service. Maintained outdoor and indoor garden plants and flowers.Assemble d furniture and displays; consultation and sales.The Body Shop, Philadelphia, PA Assistant Manager, April 2007 - April 2008All aspects of retail including creating deposits, supervision, training, scheduling and sales. Linde Meyer Gold & Silver, Philadelphia, PA Sales Consultant, January 2005 - February 2007All aspects of sales and customer service. Responsible for upkeep of logs, inventory, special orders and repairs. Extensive knowledge of ...
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