Retail Customer Service Director Resumes in Pennsylvania
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1.
W Brayya Location: Carbondale, PA 18407 ... t not limited to, all areas of administrative and management work, as well as, an extensive back round in sales and customer service. Recently, I even looked into the health field to broaden my reach.Given the opportunity of employment, you will find, I am a quick study who is willing to learn. I work effectively in a team environment or independently. My past experiences and knowledge gained help me to remain level-headed in a crises, while up holding a courteous professional mannerism. Currently, I am expanding my computer skills to meet the advancing systems of today*s technologies. In reflection to my business experiences and the job market, I*m hoping to receive a salary ranged in the h ...
97 hits
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F Reilly Location: Royersford , PA 19468 ... as of: general management, organizational effectiveness, operations, human resources management, customer service, professional development, communications, health and safety, personnel and asset security. AREAS OF EXPERTISEStartup s / Turnaround Business Transformation Human Resource ManagementMerger s & Acquisitions Customer Service Organizational DevelopmentBusin ess Development Strategic Planning Professional Development SELECTED ACCOMPLISHMENTSF JR Associates Wayne, Pennsylvania 1998 To PresentAn independent consulting firm engaged in helping companies improve business performance and transition to new business models. Clients include: Fortune Fifty co ...
95 hits
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K Taylor Location: Roscoe, PA 15477 ... ege, Toccoa Falls, GA ■ 1996 B.S. in Music Education w/Choral Concentration California University of Pennsylvania, California, PA ■1989 B.S. in Human Services w/ Gerontology Concentration Work Experience At Precision Response Corporation West Mifflin PA ■ Feb 2007-Present Teleservices Representative – American Express Assist card members in finding appropriately suited account products. At Teletech Holdings Morgantown WV ■ May 2005- Nov 2006 Escalation Supervisor, Personal Banker -- Bank of America Assist associates in handling escalated calls as well as coaching opportunities to provide more accurate and consistent customer service according to BOA policies an ...
93 hits
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E Youngs Location: Philadelphia , PA 19132 ... 2009 Executive Assistant Data Entry / handling Phone callsAssist on Marketing Project/ Research Create contacts / Aid President in any office matters Philadelphia Job Corps Life Science Institute, Philadelphia, PA 2008 - 2008Marketing Director/Recruit er 2008 - 2008 To Create ways to market the school and recruit studentsCreated Internet ,and News paper ad / created pamphlet Performed community outreach / Gave presentation to advertise the school AIG MARKETING, Philadelphia, PA 2004 - 2007Supervisor 2007 - 2007 Supervise a team of customer reps in a call center to ensure accurate and prompt service and Quality.Manage team development through continues coaching, training, and motivati ...
91 hits
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R Phillips Location: Philadelphia, PA 19140 ... P roficient in Microsoft Word/Excel/Power Point, Typing (45 wpm), Data Entry 9,500 kphClerical knowledge such as Customer Service and Greeting clients professionally, Excellent Telephone Skills, Recruiting, Filing Experience: Parkside Medical Center Philadelphia, PAMedical Assistant Externship 07/2009 to 8/2009Greeted patients and prepped the rooms for the doctorsMaintaine d patient's chartsAdminister ed injections, completed urinalysis and took vitals, practiced phlebotomyCommun ity Behavioral Health Philadelphia, PASecretary 3/2007 to 2/2008Handled large volume of calls and provided quality client/provider information and servicesFaxed, Mailed, and e-mailed client correspondencePr ocessed ...
89 hits
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V Maldonado Location: Philadelphia, PA 19140 ... 008 Ace Cash Express Philadelphia, PAManagerProvide d excellent customer service, cash all various checks to patrons. Managed store operation and nightly money drop.Handled monies, Money Gram, and Western Union transaction.Fax and copied various types of documents.Open and closed store on a daily rotation. Utilized computerized cash register.2004-20 07 Rainbow Shop Philadelphia, PAAssistant ManagerProvided excellent customer service: Performed visual merchandising.Ma naged retail store with revenue of $40,000 monthly.Budgetin g/Record keeping, Problem Solving.Inventor y and Pricing Control, Increased sales revenue by 20% on monthly basis.Responsibl e for shipping & receiving of merchandi ...
87 hits
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A Haines Location: Macungie, PA 18062 ... with over 600+ employees. Service Operations included call centers, claim handling, billing, eligibility and client services. Extensive experience managing highly-complex projects across multiple profit centers and functions both domestically and internationally. Skilled strategist who transforms strategic plans into workable solutions with proven tactical execution of optimizing organizational processes, measurement systems and infrastructure. Superior interpersonal skills with extensive experience in leading and influencing organizations to embrace cultural changes while effectively building high performing operations ground-up including Service Operations, Quality Management, Six Sigma ( ...
85 hits
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P Tadayesky Location: Easton, PA 18042 ... ion skills.SUMMARY OF QUALIFICATIONSCo mputer ApplicationsExte nsive knowledge of Microsoft Office, help desk applications (HEAT) accounting software (Alere) and various business programs. Experienced in database programming, queries and web design. Supervisor, Call Center Management, SOP DevelopmentFour years supervisory experience in a call center environment. Designed protocols and documents to determine scope of responsibility, standards of operation and measure employee performance. Interpreted polices and best practice to all employees. Customer Advocate, Liaison and Quality AssuranceFosteri ng customer satisfaction through recognition and dedication to each individual account. Ability ...
83 hits
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A Mccormick Location: Sellersville, PA 18960 ... continually improving and refining my abilities in the field.WORK EXPERIENCEWest Coast Video, Inc. Perkasie, PAStore ManagerJune 1996 - February 2000Responsibili ties of the position included sales and customer service, employee supervision, scheduling, payroll, purchasing, and light book keeping. DVI, Inc. Doylestown, PAMarch 2000 - July 2003Administrati ve Assistant Responsibilities included handling client correspondence via phone and email, scheduling client appointments, account review and general customer service, front desk reception, and data entry.Self-Emplo yedJuly 2003 - presentFreelance Copywriter/Edito r/TranslatorAs a freelance copywriter, I use my research and creative wri ...
81 hits
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L Caudill Location: West Chester, PA 19382 ... for Verizon Pennsylvania, I assigned, scheduled and managed the workload for 170 employees. My responsibilities included but were not limited to: day to day management of attendance for all employees, disciplinary actions as needed based on employee performance, overseeing of office operations, mentoring of new absence administrators for Pennsylvania/Del aware consumer sales teams, observations of employees' customer calls, interaction with union representatives on contract matters and various other duties as needed. In addition to the above work experience, while employed for National Fulfillment Services, I handled corporate accounts for Audio Book Club with a ...
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