Retail Customer Service Director Resumes in Minnesota
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1.
C Emanuel Location: Saint Paul, MN 55104 ... llection activityAccustom ed to working in a fast-paced environment and successfully handling several responsibilities simultaneouslyPr ofessional Experience: Hance Company 03/1999 to 10/2005 Call Center Representative Plymouth, MNSupervise, manage and train a 20+ person office staffPrepare correspondences, document invoices, including payrollDeveloped and distributed employee schedulesPosted billing and ran various invoicesAddresse d customer concernsConducte d annual performance reviews Mitchell Howard 03/2003 to 01/2006 Contract employee Edina, MNAnswered phones, greeted and assisted visitors, and handled general administrative duties, suchas filing, faxing, cop ...
97 hits
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B Flagg Location: Apple Valley , MN 55124 ... globally, in the development and realization of strategies to improve operations with respect to efficiency, process, workforce management, and technology innovation. Proven experience driving change through a large organization to move the organization up the maturity curve. Background includes turnaround of operations in the Target Corporation Client Support Center, driving a 10% cost savings, 18% quality improvement, and significant employee opinion increase in just six months; development of global technology and process architecture for IBM internal Help Desk; consolidation of 44 global help desk operations into 14 operations implementing the global architecture; 40% reduction in the o ...
95 hits
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A Phipps Location: New Brighton, MN 55112 ... n, verbal and interpersonal communication skills• Excellent problem solving skills and customer service aptitude• Experienced in customer relations• Experienced in management orientation task• Experienced in supervisor position Work History Jan.2004-Nov.200 6Assistant Managers Big O'leafs-Responsi ble for supervising employee,opening ,closing,bank deposits,order stock,and other manager duties Oct.2002-Present Top TemporaryRecepti onist/case worker Salvation Army- Responsible for assisting clients with resources and special needs while answering numerous phone lines and greeting client. Top TemporaryCustome r Service Representative United Parcel Service. Responsible for assistin ...
93 hits
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T Wallace Location: Bunsville, MN 55337 ... en recognized several times with customer service rewards. Over 10 years of retail experience. SUMMARY OF QUALIFICATION Menards Inc 2008 to 2009 Acknowledgement letter sent in recognition of guest service. Twice passed noticing secret shopper. Kwik Trip Inc. 2001 Awarded all expense paid trip for superior Customer Service. Greeley Healthcare Center 1995 to 2000 Twice nominated employee of the month by peers. EMPLOYMENT October 2007 to Present Menards Inc Burnsville, Minnesota Cashier/ Customer Service Accurate cash handling i ...
91 hits
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J Schmit Location: Jordan, MN 55352 ... of Sponsor Services and Contribution Processing Achievements: · Successfully transitioned functions and employees from Ameriprise Retirement Services to Wachovia Retirement Services due to acquisition · Exceeded service and employee satisfaction goals through transition · Retained 98% clients and employees through transition · Engaged team in Wachovia Vision an culture · Drove process improvements in new environment Responsibilities : · Lead and develop unit of forty employees responsible for over 250 mid to large size clients with billions of dollars of assets under management · Lead high profile, high risk retirement plan record keeping Sponsor Services functions · Lead C ...
89 hits
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L Engler Location: Eden Prairie, MN 55347 ... - General Manager - Sales Manager ________________ ________________ ________________ __________ High quality hospitality industry professional with proven leadership, customer service, operations, sales and people skills. Results-oriented , decisive leader with excellent practical judgment and a committed, enthusiastic team player. Experienced at directing complex operations requiring exceptional skills in communication, problem solving, managing a multitude of on-going projects and providing a vision to exceed customer and owner expectations. ________________ ________________ ________________ ________________ ______________ AREA OF EXPERTISE Problem Solving and Analysis - Strategic Plann ...
87 hits
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K Murray Location: Plymouth , MN 55446 ... ers. .Cheerful personality. Objective A position as a Customer Service Professional, in a major corporartion. Experience Esteem Nursing Care, INC Brooklyn Center, MN Office Administrator 04/2004-08-2008 · Supervised 10 employees, scheduled work hours, resolved conflicts, determined salaries. · Identified problems, diagnosed causes and determined corrective actions. · Maintained high standards of excellence. · Coordinated activities of medical, and administrative staffs and services. Allied Interstate Saint Louis Park, MN Telecommunicatio ns Collector 03/2003-08/2004 · Located customers to col ...
85 hits
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M Wohlers Location: Savage, MN 55378 ... plementing diverse policies/procedu res, instrumental to streamlining operations, and high client retention. - Promoting company growth, and extending quality customer service. - Participated in the erection and management of more than 15 call centers nationwide to include hiring, training, and mentoring personnel at every level. - Keen analytical abilities in translating individual client needs/objectives to a fully operational call center environment. - Vision-driven manager with demonstrated track record for creating and instituting positive and motivating training programs, coupled with mentoring and guiding employees to perform at their highest level of productivity. - Clear knowledge ...
83 hits
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E Earll Location: Minneapolis, MN 55411 ... effective leadership, customer service, and sales within varied industries. Staff Training & Human Resources: Offer six years of direct experience in staff training and development, complemented by formal training in the most effective training and coaching techniques. Plan and facilitate trainings and workshops, and develop training curricula. Comfortable providing direction and mentoring to diverse individuals at all organizational levels. Ensure compliance with policies and procedures. Currently completing college coursework in Organizational Development. Up to date in current recruiting and interviewing practices to ensure the best candidate is selected. Experience training all leve ...
81 hits
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W Pavlik Location: BROOKLYN Park, MN 55445 ... nship services that recognize the importance of high quality outcomes and sincere customer service. KEY QUALIFICATIONS: Execellent problem solver and resource in difficult situations. Extensive experience in customer service and finance related to providing finanical services and assistance to customers that need help. Computer literate, experienced with call tracking software, committed to excellence and professionalism in life and in work. Enterprising, able to train others, used to playing a key rold in resolving difficult situations, enjoy helping people in troublesome situations. EDUCATION: B.S Business -Cardinal Stritch University, Minneapolis, MN Mini MBA- St.Thomas Univers ...
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