Retail Customer Service Director Resumes in Illinois
Resume Search
1.
J Errera Location: West Chicago, IL 60185 ... -oriented environment, analyzing business requirements and creating user software solutions and tools used for processes and procedures. Proficient in software contract negotiations, project details, software analysis, troubleshooting, critical thinking, and a project savvy attitude that drives positive end results of getting the correct and desired stakeholder results that both meet and exceed expectations set in the project charter. SELECTED ACHIEVEMENTSUSA Government Security Clearance Client Relations Contract Negotiations Policy/Procedure Development Project Management Software Development/Mana gement Systems Installations Data Conversions Database Infrastructure Normalization Applic ...
97 hits
2.
M Krieg Location: Island Lake, IL 60042 ... g and customer service management EXPERIENCETHE CONSUMERS INSTITUTE INC. 2004-2009 Marketing ManagerResponsib le for the day-to-day operations of the in-house research operations of Unilever Corporation along with managing a staff of 48 employees. Trained all new personnel, coordinated all in-house research projects from recruiting to execution. Handled all customer complaints and recruiting issues. Worked directly with Unilever management in regards to cost accountability, study design, and implementation of all research projects. Responsible for payroll of all employees and handling of all personne ...
95 hits
3.
K Podgorniak Location: Palatine, IL 60074 ... nd extremely capable senior management professional with an outstanding record of leadership and achievement, operational know-how, innovative training skills, and highly effective customer relations. Results oriented problem solver; strong in creative energy with highly developed verbal and written communication skills. PROFESSIONAL EXPERIENCE: 2006 – 2008Electronic Transaction Consultants, Lisle, Illinois General Manager, Customer Service Operations Responsible for the operational information provided on Tollway Customer Contact Center projects. Responded to operational bid information across the country including oral presentations and directed the operations team through several custom ...
93 hits
4.
R Taylor Location: Woodridge, IL 60517 ... , training, and supervision of up to 150 - 1200 supervisory support in a fast pace environment. Very strong experiences with start-up Call Centers, and a thorough knowledge of the latest dialer technology. Very thorough working knowledge of all micro soft applications. Management background includes managing, maintaining operations budgets and sales volume of 4,000,000 on a monthly basis. Strong ability to develop high achiever. Proven track record for exceeding company goals and objectives. EMPLOYMENT: 12/06 –PresentDialAmer ica Marketing Inc, Oldest and largest outbound marketing firm. Assist. Branch Manager - Business 2 Business Maintain and managed all call center operations, which w ...
91 hits
5.
T Wight Location: Pecatonica, IL 61063 ... ls Summary Computers IBM 3090, IBM 4341, IBM 9121, AMDAHL, IBM PC'S, AS400 Software Tools TSO/ISPF, PANVALET, VM/CMS, NTNX, MULTIWARE, MICROSOFT OFFICE SUITE (EXCEL, WORD, VISIO, OUTLOOK EXPRESS) Languages and Databases ADABASE, IDMS, VSAM, IMS, BTRIEVE, COBOL, COBOL II, ASSEMBLER, FORTRAN, NATURAL, TAS PROFESSIONAL, SEQUEL Operating Systems MVS/XA, MVS/ESA, MS DOS, WINDOWS 98/XP/VISTA, OS400Employment Rockford Board of Education District 205, Rockford, IL 2007-2010 Director of Information Services(IS). Duties include managing IS programming staff. Responsible for the coordination of all activities assigned to the IS department, utilizing an AS400, includ ...
89 hits
6.
L Jackson Location: Phoenix, IL 60426 ... ounselo r July 2000 to July 2005 Counsel students involved in a GEAR-UP program at Brooks Middle School. Advise students in their preparation for High School. Compile, analyze and present data regarding students attendance, grades, and class standing. Assist administration in the planning and implementing student’s class scheduling. Coordinate and oversee a parent and student advisory board. Maintain student records used for reporting progress to GEAR-UP agencies. Designed and prepare an automated report card quarterly from an automated system. Facilitate an online system and train staff in its use for grade and attendance reporting. Assist Program Director in preparing the operating b ...
87 hits
7.
W Petrucci Location: Bolingbrook, IL 60490 ... have included six-figure revenue growth, successful project management of training and curriculum design projects, recruitment and training of client managers and their staff, the creation and launch of customized customer service and sales oriented training programs, international market penetration and successful product launch for leading global corporations. Highly successful individual working in a fast paced, growth oriented environment demanding highly organized, technical, and interpersonal skills. Professional Experience 3/1/08 - Present: Pronto Connections, Inc., Chicago, IL. - Call Center ManagerDuties Included:Daily management of all call center functional areas to include, HR, ...
85 hits
8.
N Williams Location: Chicago, IL 60619 ... departments, and business units. Background includes account management, customer service, compliance tracking, vendor relationship management, and leadership roles. Proven ability to develop and maintain relationships at all levels. Effective communication skills used to motivate and manage work teams. Thrives in a fast pace environment requiring strong leadership and multi tasking skills. Customer Retention Strategies Employee Training & Development Facilitation/Pre sentations Team Building/Leaders hip/Coaching Key Account Management Call Center Operations Change Management Procedural Development PROFESSIONAL EXP ...
83 hits
9.
I Dujmovic Terman Location: Chicago, IL 60641 ... ated and diplomatic professional seeks to contribute and utilize a multitude of the skills in customer service, retail, sales, management or related professional industry. Exhibits excellent communication and interpersonal skills. EXPERIENCEGenera l Store Manager 2002-2007Barnes & Noble Inc Chicago, IL Worked in the oldest Barnes & Noble super store in the city, responsible for $3 million in annual salesCustomer Service - achieved results that exceeded District, Region and Company standards for 5 years in a ...
81 hits
10.
P Barkley Location: Forest Park, IL 60130 ... desired goals are met for all involved. Known for honesty, integrity, and a genuine passion for achieving exceptional customer service related results for my clients and my employer. PROFESSIONAL EXPERIENCEHealth y Living Solutions, Forest Park, IL Director of Market Expansion (2007-Present)Ma rketing, procurement, and distribution of environmental technologies (air/water/energ y) manufactured by EcoQuest International. Developing new business as well as managing and growing existing accounts.Coordin ating meetings with senior personnel at Hospitals, Nursing & Rehabilitation Facilities, Dental offices, Universities, High Schools, Daycares, and Fitness Centers.Surveyin g facilities ...
Saved Resumes
