Retail Customer Service Director Resumes in Arizona
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1.
K Wilson Location: Waddell, AZ 85355 ... o the needs of the business will add value and increase operational efficiency.SELEC TED ACHIEVEMENTSThir teen years of proven and effective experience in contact center customer service and sales managementSix years of marketing experience to include campaign development through results via direct mail, outbound calls and eMarketing avenuesCareer spanning experience in project management and innovative process improvement resulting in hundreds of thousands in savingsStrong interpersonal, motivational and mentoring skills proven to drive team performanceSUMMA RY OF POSITIONS Supervisor - Intake Operations Matrix Absence Management Call Center Operations Manager Pulte Homes, Inc. Senior Team ...
97 hits
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G Moran Location: Tucson, AZ 85743 ... ty, and new business development. Specific strengths include financial predictions & forecasting, business methodology & statistics, and managing high profile projects to completion with excellent results. Accomplished in the creation of new business policies, guidelines, and improvement strategy for long-term growth. Proven results managing all levels of contact center personnel in singular and multiple sites in sizes ranging from 250 to more than 1200 employees. Significant experience with both inbound and outbound multi channel Global operations. Change Management Training design & curriculum development Process Re-engineering Financial planning with revenue recognitio ...
95 hits
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J Kasten Location: Phoenix, AZ 85014 ... ION:2 year Associate Degree from Madison, WI Business College in Business AdministrationAC COMPLISHMENTS:Ha ve been involved in call center operations for over 6 years. Have managed large law firms of up to 175 employees. EMPLOYMENT HISTORY:Moss & B arnett4800 Wells Fargo CenterMinneapoli s, MN 55402!998 -2005Director of AdministrationRe sponsible for all business aspects for a 175 person law firm, including Human Resources, Accounting, IT, Office Facilities, File Room, Library, and Marketing.Sears1 110 Marion StreetSt. Paul, MN 55402651-291-422 22004 - 2009Sales AssociatePart-ti me selling major appliances as a commissioned sales associate.Target FinancialWazeta BlvdMinneap ...
93 hits
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J White Location: Chandler, AZ 85224 ... es to drive increases in profit margins while developing staff to reduce costs. Recognized for exceeding all goals and customer expectations through motivation and coaching. Most recently hired to turnaround unprofitable and low production Contact center.AREAS OF EXPERTISE* Contact center Management* Employee Relations* Sales / P&L* Management Assessment* Strategic Planning* TrainingPROFESSI ONAL EXPERIENCECall Center Manager 2007 to 2010Sears Home Improvement Products, Mesa, AZ Managed all areas of outbound call center daily op ...
91 hits
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V Codd Location: Surprise, AZ 85374 ... Excel, Word Perfect and Legal Solution* Excellent organizational skills, communication and customer service skills* Result-oriented, with the ability to see assignments to successful completion* Thrives in busy, fast-paced working environmentPROFE SSIONAL EXPERIENCEPoole & Shaffery, LLP - Los Angeles, California, Dec. 2006 to Jan. 2008Litigation Secretary - Assisted 1 partner and 2 associates in Insurance Defense, Subrogation and Employment Law and in the preparation of court filings in Los Angeles Superior Court, United States Federal Court and some Appellate filing, heavy transcription, court calendaring, assisted with pre-trial and trial documents, answered heavy phones, prepared sub ...
89 hits
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C Hughes Location: Gilbert, AZ 85297 ... uring operations and toolengineering for of one of the nations leading manufacturing companies. Career Objective Challenging position as a manager of manufacturing or information services for a growth-oriented organization, which offers diverse job responsibility and possibility foradvancement. Work Experience Metals Engineering Group Leader (December 2008 - Present) Intel, 4500 S. Dobson Rd., Chandler, AZ 85248 Metals Group Leader 12/1/2008 to present:Responsi ble for building and developing a team of technicians and engineers includingpersona l and team development. Responsibilities include but not be limited to: - Responsible for total area performance in terms of safe ...
87 hits
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P Andrade Location: Tucson , AZ 85713 ... t .Operate electronic cash register. Typing 45 wpm.Balance register quickly and accurately. Ten key by touch. Customer Services* Solve customer problems and complaints with great follow through.* Develop strong rapport with customers, co-workers and supervisors.*Ass es needs of customers; perform data entry of sales, and process orders.Experienc eCashier, Fry*s Electronics, Renton, Wa 12/04 to 05/05* Assisted customers with purchases * Rang up sales using electronic cash register, and balanced register to the penny* Stocked merchandise & f aced productsCashier, Jack In The Box, Des Moines, Wa 12/01 to 12/03*Took and process orders * Cashiered and balanced register corr ...
85 hits
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M Ward Location: Phoenix, AZ 85007 ... unicatio n call center industry.Inbound and outbound call center Customer Service Representative for sales & service inquiries like taxi transportation requests, etc.Verification -product order or sales verification, third party verification of sales and services.Fundrai sing for sheriff & deputy organization & posse, council of the blind.Telesales- phone sales of bank & credit card services & additional packages, children's books, magazine subscription services, books and compact disc music packages, nationwide daily newspaper, cable dish systems, etc .Appointment setting of home improvements-rem odeling-new window fixtures, home food delivery services, home loans, arra ...
83 hits
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K Hernandez Location: Marana, AZ 85653 ... rmance in meeting or exceeding goals/quotas/cli ent KPIDemonstrated experience for leading sales, customer service and collection teamsSenior management experience in a multi-functional call center environmentDemon strated ability in decision making in fast-paced environmentAbili ty to manage multiple tasks and aggressive timelinesHighly organized with ability to quickly shift directions and function in a rapidly changing call center environmentStron g negotiation and problem resolution skillsStrong analytical, financial and reasoning skillsAbility to work independently to meet team objectivesStrong communication skills, including written, verbal and presentationDemo nstrated success with ...
81 hits
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J Harding Location: Sierra Vista, AZ 85635 ... e in the medical fieldExtremely knowledgeable in medical billing and appointment schedulingQualif ied in Electrocardiogra m , Stress Testing, Phlebotomy, Hoilter monitoring, and Pharmacy Experience in management and trainingCapable of typing over 45 words per minuteKnowledgea ble in Microsoft Word and Office programsVast experience in Medical Charting EMPLOYMENT HISTORY 2009-2009 Shepherd*s Fold Childcare Center Sierra Vista AZ 2008-2009 Family Child Care Provider Shelton WA ...
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