Customer Service Jobs in Louisiana

Job Title: Assistant Manager / CSR Company: Confidential Location: Houma, LA Description: Local Finance Co looking for 2 yrs experience Asst Mgr/CSR. Please fax resume to: Register to View

Job Title: Rental Sales Agent - Customer Service Company: National Car Rental and Alamo Rent A Car Location: Kenner, LA Description: Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.We are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees. National and Alamo has an exciting opportunity for a Rental Sales Agent.  The Rental Sales Agent provides a superior, friendly, and efficient transaction (at time of rental and return) using the company approved sales and service techniques. Facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards.  Responsibilities: Use company approved sales and service techniques when determining customer needsOffer optional products to meet customer wants and needs.Prepare all rental and return documents accurately and completely.Qualify each customer using our company rental requirement guidelines.Provide customers assistance with directions, maps, local area information, appropriate service information, etc.Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.Ensure that the return date and time on the rental agreement is accurate.Review all charges at the time of vehicle return.Prepare the Rental Agreement Folder with all required information.Answer the phones to assist customers in a friendly, helpful and prompt manner.Assist customers by effectively resolving all customer service issues.Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required. Qualifications: Must be at least 18 years old.High School Diploma or G.E.D. required; some college (preferred) 2 years of sales and customer service experience in a fast paced environmentStrong sales capabilities with ability to effectively offer and sell incremental items.Must have a minimum of 2 years of commission or incentive based sales experience.Ability to multitask, handle pressure situations and troubleshoot customer complaints.Must be able to work full time and have flexibility in shifts, including nights, weekends and holidays Requires the ability to work flexible hours as this location is open 24-7 Must be authorized to work in the U.S. and not require sponsorship now or in the future.

Job Title: Customer Service Rep - Shopperschoice.com Company: Location: Baton Rouge, LA Description: Come work for ShoppersChoice.com and enjoy a relaxed, family atmosphere. Don't mistake "relaxed" with easy though. We have a challenging work environment where sales and problem solving skills are required. If you have what it takes, you can experience tremendous growth potential with us and work alongside other motivated, reliable team players to provide the best customer service in the industry! Must be able to work with customers over the phone and through email, so having a clear speaking voice and good typing/ grammar skills are a must. Full-time (Monday-Friday), either 8-5 or 9-6. $12/ hr. (plus partial benefits). Email resume to Register to View

Job Title: Bilingual CSR Company: Location: Baton Rouge, LA Description: Express Employment Professionals is seeking Bilingual Customer Service Representatives. *Candidate must speak both English and Spanish Fluently. *Call Center experence a plus. *Financial experience a plus. To fill out an application, please click on the link for "Bilingual CSR" http://batonrougela.expresspros.com/jobs/search/ Please call Register to View if you have any questions.

Job Title: Customer Service reps. needed. Company: Location: Baton Rouge, la Description: Our company seeking for part-time sales/customer services representation. Set yourself up for success and work from your home office, part-time or full-time. We offer a contract, focused support and the attitude to enable you to build a secure future. Please contact me by email: Register to View Salary/Wage: $1,500-$2,500/month Education: Any level Status: Full-time, Part-time, Temp/Contract Shift: Days and Nights • Location: Baton Rouge, Lafayette, Lake Charles, Monroe, New Orleans, Shreveport • Post ID: 3366585

Job Title: Customer Service Reps Needed! Weekly Pay $800-$1100 per week Company: Location: Baton Rouge, la Description: Customer Service Reps Needed! Weekly Pay $800-$1100 per week National organization dedicated to empowering women in the community on business startup endeavors. Looking for good people to help clients looking for assistance and resources. Customer service experiences a plus. Send resume today! Get paid weekly. Benefits after 30 days! Register to View Status: Full-time, Part-time, Temp/Contract, Internship Shift: Days, Nights and Weekends • Location: Baton Rouge, New Orleans • Post ID: 3374521

Job Title: ATT Customer Service Representative I - Baton Rouge, LA Company: AT&T Location: Baton Rouge, LA Description: Time to broaden your view of communications careers. Welcome to AT&T. Deeper product base. Broader career options. Together at last. Experience it for yourself. ATT Customer Service Representative I - Baton Rouge, LA DescriptionDon't miss this opportunity to join the company recognized by Fortune magazine as theWorld's Most Admired Telecommunications Company and ranked #2 on DiversityInc's list of 2009 Top 50 Companies for Diversity. As the largest communications company in the world, more than 120 million customers count on us every day to deliver the wireless, Internet, data and advertising services that fuel their businesses and connect them to their world. You will find yourself connecting communications and technology with opportunities that will take you to places you never imagined. Learn more about AT&T's cutting edge opportunities with a wide range of career paths in emerging and ground breaking technologies. We're so much more than just a phone company! Handles customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution. Offers alternative solutions where appropriate with the objective of retaining customer's business. Handles business transactions in connection with activation of new customer accounts on a computer terminal. Communicates with customers using web-based tools and demonstrates the associated proficiency in typing and grammar. Makes financial decisions to protect/collect revenues and adjusts customer accounts. May be required to achieve a sale quota. Has broad working knowledge of AT&T practices and operations and demonstrates continued and consistent proficiency in most of the skill sets utilized within the Host Call Center. May assist management with scheduling and tracking of the workforce and vacation schedules in accordance with set Company guidelines and requirements. May assist in training new employees. Performs other duties as assigned by management. GENERAL DUTIES: The essential functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following: GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED: Answers customer/client requests or inquiries concerning services, products, billing, equipment, claims, and reports problem areas May be required to work in one or multiple queues/skill sets over various customer contact channels Responsible for improving customer retention through programs and service provided to the customer Utilizes mechanized systems to initiate and complete service orders and handle customer requests Continually maintain working knowledge of all company products, services and promotions Make recommendations according to customer's needs on features, accessories, upgrades and rate plans Utilize operational systems to process purchases of AT&T products and services; i.e. collections, payments for Wireless bills and accessories ESSENTIAL FUNCTIONS WHICH MAY BE REQUIRED FOR A PARTICULAR JOB: Administer system functions on all opening, closing, and balancing procedures to according to finance guidelines May sell and provision wireless services, products, features, equipment and accessories May be responsible for credit/inbound and outbound collections, activations, customer service, E-services, revenue, fraud, business and technical/roaming support inquiries, and other duties as required Perform over the counter exchanges of customer defective equipment Ensure work area is maintained in a clean and professional environment; i.e. brochure stocks, promotion display and workstation PHYSICAL REQUIREMENTS: No physical requirements QualificationsRequired Qualifications: At least 18 years of age 6 months experience operating a computer in Windows based environment Availability to work a flexible schedule which includes all hours of call center operation TESTS: Applicants will be expected to pass any assessment associated with the position. TRAINING: Classroom training On-the-job training On-line training SPECIAL JOB REQUIREMENTS: Specific job assignments may require day, evening, weekend or holiday hours. Overtime may be required One year customer service work experience preferred. Excellent communication and computer skills Provisions listed in this Job Description may be changed or modified by AT&T Mobility without prior notice. AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

Job Title: Customer Service Representative I - Lafayette, LA - Job #: 1003518 Company: AT&T Location: Lafayette, LA Description: Location: LA-LAFAYETTESchedule: Full-timeDon't miss this opportunity to join the company recognized by Fortune magazine as theWorld's Most Admired Telecommunications Company and ranked #2 on DiversityInc's list of 2009 Top 50 Companies for Diversity.  As the largest communications company in the world, more than 120 million customers count on us every day to deliver the wireless, Internet, data and advertising services that fuel their businesses and connect them to their world. You will find yourself connecting communications and technology with opportunities that will take you to places you never imagined.Learn more about AT&T's cutting edge opportunities with a wide range of career paths in emerging and ground breaking technologies. We're so much more than just a phone company!Handles customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution. Offers alternative solutions where appropriate with the objective of retaining customer's business. Handles business transactions in connection with activation of new customer accounts on a computer terminal. Communicates with customers using web-based tools and demonstrates the associated proficiency in typing and grammar. Makes financial decisions to protect/collect revenues and adjusts customer accounts. May be required to achieve a sale quota. Has broad working knowledge of AT&T practices and operations and demonstrates continued and consistent proficiency in most of the skill sets utilized within the Host Call Center. May assist management with scheduling and tracking of the workforce and vacation schedules in accordance with set Company guidelines and requirements. May assist in training new employees. Performs other duties as assigned by management.GENERAL DUTIES:The essential functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED:Answers customer/client requests or inquiries concerning services, products, billing, equipment, claims, and reports problem areasMay be required to work in one or multiple queues/skill sets over various customer contact channelsResponsible for improving customer retention through programs and service provided to the customerUtilizes mechanized systems to initiate and complete service orders and handle customer requestsContinually maintain working knowledge of all company products, services and promotionsMake recommendations according to customer's needs on features, accessories, upgrades and rate plansUtilize operational systems to process purchases of AT&T products and services; i.e. collections, payments for Wireless bills and accessories ESSENTIAL FUNCTIONS WHICH MAY BE REQUIRED FOR A PARTICULAR JOB:Administer system functions on all opening, closing, and balancing procedures to according to finance guidelinesMay sell and provision wireless services, products, features, equipment and accessoriesMay be responsible for credit/inbound and outbound collections, activations, customer service, E-services, revenue, fraud, business and technical/roaming support inquiries, and other duties as requiredPerform over the counter exchanges of customer defective equipmentEnsure work area is maintained in a clean and professional environment; i.e. brochure stocks, promotion display and workstationPHYSICAL REQUIREMENTS: No physical requirements

Job Title: Customer Service Representative 1 - Little Rock, AR Company: Cox Communications Location: New Orleans, LA Description: Job Description Customer Service Representative 1 - Little Rock, AR-1002512 Description Don't miss this opportunity to join the company recognized by Fortune magazine as theWorld's Most Admired Telecommunications Company and ranked #2 on DiversityInc's list of 2009 Top 50 Companies for Diversity. As the largest communications company in the world, more than 120 million customers count on us every day to deliver the wireless, Internet, data and advertising services that fuel their businesses and connect them to their world. You will find yourself connecting communications and technology with opportunities that will take you to places you never imagined. Learn more about AT&T's cutting edge opportunities with a wide range of career paths in emerging and ground breaking technologies. We're so much more than just a phone company! Handles customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution. Offers alternative solutions where appropriate with the objective of retaining customer's business. Handles business transactions in connection with activation of new customer accounts on a computer terminal. Communicates with customers using web-based tools and demonstrates the associated proficiency in typing and grammar. Makes financial decisions to protect/collect revenues and adjusts customer accounts. May be required to achieve a sale quota. Has broad working knowledge of AT&T practices and operations and demonstrates continued and consistent proficiency in most of the skill sets utilized within the Host Call Center. May assist management with scheduling and tracking of the workforce and vacation schedules in accordance with set Company guidelines and requirements. May assist in training new employees. Performs other duties as assigned by management. RATE OF PAY: $10.55 GENERAL DUTIES The essential functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following: GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED: 1. Answers customer/client requests or inquiries concerning services, products, billing, equipment, claims, and reports problem areas. 2. May be required to work in one or multiple queues/skill sets over various customer contact channels. 3. Responsible for improving customer retention through programs and service provided to the customer 4. Utilizes mechanized systems to initiate and complete service orders and handle customer requests. 5. Continually maintain working knowledge of all company products, services and promotions. 6. Make recommendations according to customer's needs on features, accessories, upgrades and rate plans. 7. Utilize operational systems to process purchases of AT&T products and services; i.e. collections, payments for Wireless bills and accessories. ESSENTIAL FUNCTIONS WHICH MAY BE REQUIRED FOR A PARTICULAR JOB: 1. Administer system functions on all opening, closing, and balancing procedures to according to finance guidelines. 2. May sell and provision wireless services, products, features, equipment and accessories. 3. May be responsible for credit/inbound and outbound collections, activations, customer service, E-services, revenue, fraud, business and technical/roaming support inquiries, and other duties as required. 4. Perform over the counter exchanges of customer defective equipment. 5. Ensure work area is maintained in a clean and professional environment; i.e. brochure stocks, promotion display and workstation. PHYSICAL REQUIREMENTS No physical requirements. Qualifications Required Qualifications: At least 18 years of age 6 months experience operating a computer in Windows based environment Availability to work a flexible schedule which includes all hours of call center operation TESTS: Applicants will be expected to pass any assessment associated with the position. TRAINING: Classroom training On-the-job training On-line training SPECIAL JOB REQUIREMENTS:  Specific job assignments may require day, evening, weekend or holiday hours. Overtime may be required One year customer service work experience preferred. Excellent communication and computer skills Provisions listed in this Job Description may be changed or modified by AT&T Mobility without prior notice. AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce.  EOE/AA/M/F/D/V Job - Customer Service Primary Location - AR-Little Rock Schedule - Full-time Employee Status - Regular

Job Title: Industrial Rental Customer Service Professional Company: Company Confidential Location: Gonzales, LA Description: We are searching for talented individual to fill the role of  Industrial Rental Customer Service Represenative .  In this position, you will be the primary person who interacts with our customers and assists them with solving their industrial rental needs.Job DescriptionThe primary responsibility for this position is delivering superior customer service.  This position will be responsible for maintaining and cultivating new and current customers by ensuring their rental needs are meet on time with the correct equipment and accessories.Ability to complete  customers visits  at their offices or on jobsites  Qualify customers needs in order to recommend the right equipment or alternative equipment  needed to execute the jobThe ideal candidate must have a strong ability to prioritize in a fast-paced environment, have excellent communication skills, and a focused attention to detail.Project a professional and polished image that inspires confidence and trust in our products and peopleWork productively with remote team member and see tasks to completion. Have effective organizational skills which allow employee to complete administrative tasks in an organized and productive mannerPrior  industrial rental experience is a plus but not mandatoryMust have a valid Drivers License.Benefits Options We offer on the job training and career development for motivated professionals. As well as:Full and Affordable Medical, Prescription Drug, Dental, and Vision Benefits Flex Spending accounts both Medical and Dependent Care Employee Assistance Program 401K matching Company paid retirement Contributions Short and Long Term Disability Life Insurance Paid sick time Paid company holidays Paid Vacation your first year