Customer Service Jobs in Metairie, Louisiana

Job Title: Customer Resource Specialist Company: University of Phoenix Location: Metairie, LA Description: Under minimal supervision, this position is accountable for all customer interaction and problem solving, as well as, for bringing successful closure to all service related issues associated with University academic policies, procedures, and standards. This position is accountable for understanding, as well as, applying and interpreting University academic policies, procedures, and services to students, campuses, corporate personnel, and other higher education institutions. Required Knowledge, Skills and Ability: A bachelor's degree in business, education, psychology or related field preferred. Proven experience in a business, education or service environment responding to customer inquiries regarding company policies, procedures, and standards, as described above. Proven knowledge and understanding of University academic policies and procedures strongly preferred. Must have excellent oral, written and interpersonal communication and customer service skills to handle complex and sensitive interactions with internal and external customers, as described above. Must have the ability to acquire and utilize a sound knowledge of company's information systems, as well as, fundamental knowledge of company, services and products, as described above. Must have a working knowledge of personal software packages to create and generate reports, as well as, retrieve and track reporting data, as described above. Must possess excellent organizational skills to display the ability to provide timely, accurate information on a variety of academically oriented subjects, as described above. Must possess excellent communication skills to maintain a positive, professional and helpful attitude with customers. Must demonstrate a minimum typing speed of 35 WPM. Ability to handle a high volume of incoming calls, search the appropriate resources tools for correct and timely information, and maintain a professional demeanor all times. Additional Position Specifications: This person will be responsible for the main desk in the new Student Resource Center at the Metairie Campus.

Job Title: CUSTOMER SERVICE REPRESENTATIVE Company: EUROFINS Location: Metairie, LA Description: Analytical Laboratories Customer Service Representative Central Analytical Laboratories in Metairie, LA is seeking a Customer Service Representative in its food analytical testing laboratory. Requirements include a College Degree and 1-2 years of relevant business or laboratory experience. Please submit resume by email to Central Analytical Laboratories, Register to View , or fax to Register to View

Job Title: Rental Sales Agent - Customer Service Company: National Car Rental and Alamo Rent A Car Location: Kenner, LA Description: Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.We are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees. National and Alamo has an exciting opportunity for a Rental Sales Agent.  The Rental Sales Agent provides a superior, friendly, and efficient transaction (at time of rental and return) using the company approved sales and service techniques. Facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards.  Responsibilities: Use company approved sales and service techniques when determining customer needsOffer optional products to meet customer wants and needs.Prepare all rental and return documents accurately and completely.Qualify each customer using our company rental requirement guidelines.Provide customers assistance with directions, maps, local area information, appropriate service information, etc.Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.Ensure that the return date and time on the rental agreement is accurate.Review all charges at the time of vehicle return.Prepare the Rental Agreement Folder with all required information.Answer the phones to assist customers in a friendly, helpful and prompt manner.Assist customers by effectively resolving all customer service issues.Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required. Qualifications: Must be at least 18 years old.High School Diploma or G.E.D. required; some college (preferred) 2 years of sales and customer service experience in a fast paced environmentStrong sales capabilities with ability to effectively offer and sell incremental items.Must have a minimum of 2 years of commission or incentive based sales experience.Ability to multitask, handle pressure situations and troubleshoot customer complaints.Must be able to work full time and have flexibility in shifts, including nights, weekends and holidays Requires the ability to work flexible hours as this location is open 24-7 Must be authorized to work in the U.S. and not require sponsorship now or in the future.

Job Title: Customer Service Rep - Legal Firm - Copy / Mail Service Company: IKON Office Solutions, Inc. Location: New Orleans, LA Description: Do you enjoy working with customers and building professional relationships? Do you thrive in a fast pace office environment? If so, we would love to speak with you about joining our professional outsourcing team! IKON has an immediate need for a Litigation Customer Service representative to handle copy, fax, and mail needs on-site at a law firm in Downtown New Orleans, LA. Must have strong customer service skills and MS Office skills.  Legal firm and copy services experience required. Hours: 8 am - 5 pm or 9 am - 6 pm, Mon-Fri IKON Office Solutions is currently looking for career-oriented individuals to help provide entry-level office support services within our customer locations. The On-Site Customer Service Specialist's primary focus is building relationships with customers while providing important office support. In this position you will be responsible for providing copy/print services, mail services, shipping and other office related tasks. To help you thrive, IKON provides an award-winning training program, an excellent support structure and a comprehensive benefits package. Job Duties / Responsibilities: Runs high volume copy machines and performs binding and finishing work. Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems. Performs all repair service on customer copier equipment. Maintains records for management reports and inventories of supplies needed. Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required. Calculates charges for jobs performed and maintains some billing logs. Responds to and coordinates all service calls required by customer. May perform filing duties in conjunction with specific customer requests. Qualifications: The ideal candidate will have basic Microsoft Office skills, a High School Diploma or equivalent experience. Exceptional customer service skills are a must! Related copy/mail/clerical experience is preferred. If you want to demonstrate and develop your talents, IKON offers an excellent career path and the chance to work with a dynamic team and company! For immediate consideration, please apply online. IKON is an Equal Opportunity Employer, M/F/D/V

Job Title: Customer Service Rep - Geographical Support Company: IKON Office Solutions, Inc. Location: New Orleans, LA Description: Do you have a flexible schedule, reliable transportation and enjoy new challenges each day? As a Field Support Representative, you will be responsible for providing excellent customer service at our client locations throughout a geographic area. You will be a vital part of our committment to our clients to deliver superb customer service by filling in for absences as well as assisting during the start-up of new accounts. Do you like to do a variety of tasks? Get bored easily? Then we have the answer. Join our Field Customer Service Representative Team and each day will be different from the last. You will be cross-trained on a variety of copying and mailroom equipment providing you with a strong career advancement path. If this sounds like the opportunity you have been searching for, apply online today. IKON has an immediate need to fill a Customer Service - Geographical Support position to provide on-site services in the Greater New Orleans area. Must have strong customer service skills along with MS Office skills.  Must have industry experience.  Law firm experience a plus. Hours: Requires flexibility between 7 am - 6 pm, Mon - Fri (40 hour week) Supports the daily operations of one or more IMS locations including any or all of the following: copy production and finish work, operation of a mail center, maintaining billing logs and reports. Supports the region's IMS logs and reports, the IMS services during implementation and fills in for absences and vacations throughout the IKON Management Services locations, as well as assists during start-up of new accounts. Responsible for supporting operational objective at all existing customer sites within a geographic territory. This position reports directly to the FSR Manager or the IAM, depending on marketplace personnel configuration. JOB DUTIES AND RESPONSIBILITIES Follows IKON Service Excellence performance requirements. May spend time overseeing the work and answering the questions of Lead Operator and Operator. Mails deliveries to established locations within an account, either between departments or buildings, depending upon location. Performs high volume copying on high-end equipment for customers per their specifications. Uses all other copier/duplicator/binding equipment as needed. Performs shipping and receiving duties. Performs file room functions, including purging of files for archiving. May coordinate work assignments and answer questions for the other operators during completion of in-house and off-site copy jobs. Performs pickup and delivery of overflow jobs, which entails traveling to and from various accounts to the Overflow Copy Center. Schedules workloads in order to meet deadlines. May perform mailroom functions, including sorting and filing of individual sheets of correspondence. Lifts and moves boxes. Assists copier operator as needed. Assists Site Manager in offering suggestions for improvement where existing procedures can be improved. May perform basic maintenance on machines and oversee scheduling of maintenance for IMS vehicles. Performs daily visual inspection of site equipment. Assists in the implementation of new locations and training and directing of new IMS employees. Verifies proper usage records of supplies and equipment are maintained for end-of-month reporting. Sells related services to the client to create higher volumes. Assists in the pricing of copy jobs/orders. Assists in maintaining, through a proactive approach, consistent company accounting and reporting policies within the IMS locations. Assists in implementation of new IMS sites. Fills in for absences or vacations. May order paper, toner and office supplies totaling $50-60K per year. May manage postal meter totaling $30-60K per year. Performs other duties as assigned. QUALIFICATIONS (Education, Experience and Certifications) Requires high school diploma plus 6-12 months of related work experience. Requires valid, violation-free driver's license along with reliable transportation and minimum levels of auto insurance coverage per IKON Office Solutions policy. Requires experience in use & operation of shrink-wrap, paper cutter, hole driller, bindery equipment, jogger, tape machine, electric stapler, scales, collators & related equipment. Requires experience with postage meter and equipment.

Job Title: Customer Service Representative Company: Gulf Coast Staffing Location: New Orleans, LA Description: Marketing company is searching for Customer Service Reps to man our phones and offer our clients the best customer service possible. This position is responsible for making sure our clients are happy and have all of their questions answered. You will be supporting our clients by telephone, email and web. Must maintain acceptable performance standards, including effectiveness, efficiency and quality. Must have strong verbal communication skills. High School diploma or GED is required. Starting Salary- $14.63 an hour. Plus benefits after 60 days. Email: Register to View Clerical & Administrative: administrative assistant, analyst, call center, data entry, filing, executive assistant, general office, office administrative supervisor, office assistant, bookkeeper, claims processing, contracts administration, filer clerk, front office, general administration, property management, office manager, receptionist, secretary, purchasing clerk, transcriptionist, word processor, administrative services Customer Service: administrative assistant, call center, call center manager, call center supervisor, assistant store manager, attendant, cashier, collections specialist, customer service call center, customer service representative, customer support, receptionist, customer care representative, help desk analyst, outside sales representative, relationship manager, team manager, teller, shipping clerk, store manager, support specialist

Job Title: Customer Service Representative Company: Graybar Electric Company, Inc. Location: New Orleans, LA Description: Graybar is looking for talented, enthusiastic people to help us maintain the highest levels of customer satisfaction in every area of our business. We are a Company that recognizes talent and provides the opportunity for training and skill enhancement for your career growth. Our Customer Service Representatives are Key Players who assist with every stage of the process – from managing customers and processing orders, straight through to product delivery.The CompanyGraybar is a leader in the distribution of electrical, telecommunications, and networking products and an expert provider of related supply chain management and logistics services.The OpportunityAs a Customer Service Representative you will support our Electrical Contractor Sales Reps at our New Orleans, LA office with front-line service to customers.  We are looking for an energetic, customer-focused professional who can handle order entry, follow-ups, pricing, billing and credit and claims requests from customers to ensure total customer satisfaction.  We are looking for a talented individual who has the aptitude to learn and apply new skills/knowledge and has a sincere interest in a career – not just a job.  The RequirementsThe ideal candidate will possess exceptional customer relation and communication skills, have a strong desire to exceed customer’s expectations, and be able to work effectively with all levels of customers, management, and employees.  The ideal candidate should possess a broad knowledge of electrical products and be effective in promoting and selling Graybar products to customers.  We can provide an environment in which you can learn about our products.  You must possess a working knowledge of computer software (Microsoft Word, Excel, Outlook, etc.)  Prior related customer service experience required.  A working knowledge of SAP is also a plus as is prior experience in wholesale distribution.  Enthusiasm for working with customers is a must!Standard Benefits As a Fortune 500 company, Graybar offers employees paid vacations and holidays as well as a comprehensive health-care package including medical, dental, prescription drug, vision, disability and long-term care plans. Financially, Graybar provides employees with such savings tools as a 401(k) plan, profit sharing, an employee stock purchase plan and a formal pension plan. The company even has a tuition reimbursement program. It’s a benefits package that address employees’ quality of life, both now and in the future. Company AccoladesNo. 439 on the 2009 FORTUNE 500 ranking of America’s largest companies  On the FORTUNE World’s Most Admired Companies list for the eighth consecutive year (2009)No. 1 in the Wholesalers: Diversified industry category of the FORTUNE World’s Most Admired Companies list for the third consecutive year (2009)No. 1 in Management Quality (2009)No. 1 in Long-Term Investment (2009)No. 2 in Financial Soundness (2009)No. 2 in Quality of Product and Services (2009)No. 4 in Use of Assets (2009)No. 6 in People Management (2009) Graybar Electric Company, Inc. is an Affirmative Action/Equal Opportunity Employer. We welcome job applications from qualified individuals without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, marital status, physical or mental disability, or any other protected characteristic. Minorities, women, disabled persons, Vietnam era and disabled veterans are encouraged to apply.   As an employee-owner, you'll be proud to call Graybar YOUR company!

Job Title: Virtual Call Center Agents Company: Location: New Orleans, la Description: Earn up to $50.00 per hour while working from the comfort of your home as a Telesales Representative with Absolute! Currently hiring Aggressive Virtual Inbound TOP SALES PROâ??S for all shifts. Do you like sales? Do you like to talk on the phone? Can you talk the ears off a rabbit? Are you an aggressive go getter? If so, we want you! Our outstanding commission-based structure will net you up to $50.00 per hour. As a commissioned-based Sales Agent, youâ??ll be accepting inbound calls from consumers interested in purchasing products. You will utilize our database to read scripts, collect customer information and process orders. Weâ??re super busy and searching for Top Sales Agents to join our team. To apply and get training details please email Register to View Salary/Wage: Commission-based Status: Full-time, Part-time Shift: Days, Nights and Weekends • Location: Nationwide • Post ID: 3372437

Job Title: Inside Sales/Customer Service Representative Company: Location: New Orleans, la Description: VIPdesk Connect, the award-winning pioneer of the home-based customer care industry (we have been featured on Good Morning America and in the Wall Street Journal), is looking for a few good independent contractors to affiliate with us as home-based sales and service providers. As a Brand Ambassador you are an independent contractor directly interacting with clients on a performance-based incentives program. VIPdesk Connect provides a wonderful opportunity to work for yourself, create your own schedule, and earn competitive pay. Brand Ambassadors providing services for this opportunity are paid per Active Talk Minute and may also be eligible for performance and sales incentives. On average, this translates to an equivalent of $8.00 – $12.00 per hour. We are actively pursuing sales-focused Brand Ambassadors, with weekday and weekend availability. TRAITS OF SUCCESSFUL CONTRACTORS AFFILIATED WITH VIPDESK CONNECT Sales focused and incentive motivated; must thrive in a performance-based environment Highly competitive and goal oriented Internet-savvy and computer literate Intuitive, problem solving expertise Excellent communication skills Successful credit and criminal background check Meet required computer hardware specifications (Single Processor: 2 GHz or higher or Dual Core; Processor: 1 GHz or higher, 1 GB RAM or higher, and Windows XP or Vista) Start the application process today at: www.vipdesk.com/connectrecruiting. Check our FAQ for additional information. Follow us on Twitter, LinkedIn and Facebook! Salary/Wage: $8-$12 per hour Education: HS Diploma Status: Full-time, Part-time, Temp/Contract Shift: Days, Nights and Weekends • Location: New Orleans • Post ID: 3370644

Job Title: Customer Service Representative Company: Location: New Orleans, la Description: Responsible for maintaining administrative organization, customer files and processing customer transactions. Major emphasis on in-store sales, telephone sales, direct marketing, new customer growth and renewal payment processing in the store. This is a full time position. Status: Full-time • Location: Houma, LA • Post ID: 3378459