Customer Service Jobs in Houma, Louisiana

Job Title: Assistant Manager / CSR Company: Confidential Location: Houma, LA Description: Local Finance Co looking for 2 yrs experience Asst Mgr/CSR. Please fax resume to: Register to View

Job Title: Customer Service Representative Company: Schneider National Location: Reserve, LA Description: If you experience difficulty submitting your application, you may submit your resume to Register to View along with a brief description of the issue(s) you experienced with our site.JOB SUMMARY:The role of the Customer Service Representative (CSR) is to manage a segment of the SNI customer base within a team to achieve specific key factor goals.  The CSR will handle a variety of service requests and issues independently.  This is accomplished by having a comprehensive understanding of all procedures, systems, and equipment used daily. Responsibilities include soliciting and booking freight, billing, resolving problems and building a solid working relationship with all customers in order to understand their total service needs.   DUTIES AND RESPONSIBLITIES:1.     Communicates effectively with Customers, Account Managers, Driver Business Leaders, Drivers, Area Planners and other internal personnel to:a)     Generate freight according to market and solicitation plansb)    Takes complete ownership of load from beginning to end.  Quote to Cashc)     Develop, strengthen, and maintain relationships with customer based)    Accepts freight based on flow, balance, and market prioritiese)     Document and Track turned down freightf)     Accurately invoice customers2.     Effectively uses the telephone to present a quality oriented image where every customer is treated in a consistent, courteous, and efficient manner.3.     Anticipates problems and acts proactively to resolve them. 4.     Participates in quality projects to support customer’s needs.5.     Ensures all computer information is accurate and up to date 6.     Meets or exceeds total service needs of customers. Takes steps to alleviate issues and improve service efficiency. 7.     Provides back up support to other CSR’s on the team to eliminate any customer hold time.8.     Is a positive role model for other team members providing support and enthusiasm.9.     Make profit based decisions in response to business strategy, market needs and profitable execution of the business EXPERIENCE AND SKILL REQUIREMENTS: 1.     Minimum of high school diploma or equivalent, post high school education preferred2.     Minimum of one year of customer service experience3.     Strong sales and solicitation skills4.     Negotiation skills5.     Excellent communication and listening skills6.     Strong problem solving, decision making and analytical skills7.     High tolerance for stress8.     Good attention to detailPlanning and organization skills

Job Title: Rental Sales Agent - Customer Service Company: National Car Rental and Alamo Rent A Car Location: Kenner, LA Description: Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.We are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees. National and Alamo has an exciting opportunity for a Rental Sales Agent.  The Rental Sales Agent provides a superior, friendly, and efficient transaction (at time of rental and return) using the company approved sales and service techniques. Facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards.  Responsibilities: Use company approved sales and service techniques when determining customer needsOffer optional products to meet customer wants and needs.Prepare all rental and return documents accurately and completely.Qualify each customer using our company rental requirement guidelines.Provide customers assistance with directions, maps, local area information, appropriate service information, etc.Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.Ensure that the return date and time on the rental agreement is accurate.Review all charges at the time of vehicle return.Prepare the Rental Agreement Folder with all required information.Answer the phones to assist customers in a friendly, helpful and prompt manner.Assist customers by effectively resolving all customer service issues.Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required. Qualifications: Must be at least 18 years old.High School Diploma or G.E.D. required; some college (preferred) 2 years of sales and customer service experience in a fast paced environmentStrong sales capabilities with ability to effectively offer and sell incremental items.Must have a minimum of 2 years of commission or incentive based sales experience.Ability to multitask, handle pressure situations and troubleshoot customer complaints.Must be able to work full time and have flexibility in shifts, including nights, weekends and holidays Requires the ability to work flexible hours as this location is open 24-7 Must be authorized to work in the U.S. and not require sponsorship now or in the future.

Job Title: Industrial Rental Customer Service Professional Company: Company Confidential Location: Gonzales, LA Description: We are searching for talented individual to fill the role of  Industrial Rental Customer Service Represenative .  In this position, you will be the primary person who interacts with our customers and assists them with solving their industrial rental needs.Job DescriptionThe primary responsibility for this position is delivering superior customer service.  This position will be responsible for maintaining and cultivating new and current customers by ensuring their rental needs are meet on time with the correct equipment and accessories.Ability to complete  customers visits  at their offices or on jobsites  Qualify customers needs in order to recommend the right equipment or alternative equipment  needed to execute the jobThe ideal candidate must have a strong ability to prioritize in a fast-paced environment, have excellent communication skills, and a focused attention to detail.Project a professional and polished image that inspires confidence and trust in our products and peopleWork productively with remote team member and see tasks to completion. Have effective organizational skills which allow employee to complete administrative tasks in an organized and productive mannerPrior  industrial rental experience is a plus but not mandatoryMust have a valid Drivers License.Benefits Options We offer on the job training and career development for motivated professionals. As well as:Full and Affordable Medical, Prescription Drug, Dental, and Vision Benefits Flex Spending accounts both Medical and Dependent Care Employee Assistance Program 401K matching Company paid retirement Contributions Short and Long Term Disability Life Insurance Paid sick time Paid company holidays Paid Vacation your first year

Job Title: Retail Lead Associate - Customer Service Company: Cabela's  Location: Gonzales, LA Description: Cabela's Retail, Inc is hiring a Retail Lead Associate in the Customer Service / Cashier Department for our Retail Store in Gonzales, LA. This position is a critical link to our customers. This is an exciting opportunity for all outdoor enthusiasts. This position's duties include: Responsible for assisting the Cashiers management staff, and insures the proper execution of the associates duties. Assists management with the execution of personnel scheduling, coaching/mentoring, performance appraisal process, inventory control, supply replenishment and other supportive duties. Trains and instructs area personnel in company policies and procedures, cash registers, and customer service techniques, etc. Accurately operates cash register to itemize and total customer purchases and bags merchandise as appropriate. Assists in various departments as needed. Maintains work area by cleaning and stocking area with supplies such as bags, register tape, stickers, etc., as needed. Performs other duties as assigned by management. This position requires: 1 year of previous Retail Cashier experience is preferred. Must have the ability to pay close attention to detail to insure accuracy of work. Ability to train and instruct associates. Ability to prioritize, delegate and accomplish multiple projects, as well as the ability to troubleshoot and resolve common problems. Must be a Customer Service oriented team player and have the ability to pay close attention to detail. Must have the ability to effectively communicate with customers and employees in a courteous and professional manner. Knowledge of customer service practices and principles. General knowledge of company products, retail practices and procedures is preferred. Skill in operating computerized cash register. Skill in operating personal computer and various software packages. Skill in operating various office equipment such as: calculator, adding machine, copy machine, facsimile machine, and telephone system. Must have a high school diploma, or equivalent. Must be able to work the following: at least 3 out of 4 weekends a month; any day, including holidays; opening and closing shifts. Qualified candidates should have solid knowledge and at least 1 year of experience in the following areas: Handling Customer returns Handling Customer exchanges Running a Computerized Retail register system in a high volume environment Handling Customer concerns Cabela's offers a competitive salary and comprehensive benefits package including, generous product discounts, 401K savings plan, relocation assistance, and Health and Dental coverage for you and your family. Modify / Close Posting

Job Title: CUSTOMER SERVICE REPRESENTATIVE Company: EUROFINS Location: Metairie, LA Description: Analytical Laboratories Customer Service Representative Central Analytical Laboratories in Metairie, LA is seeking a Customer Service Representative in its food analytical testing laboratory. Requirements include a College Degree and 1-2 years of relevant business or laboratory experience. Please submit resume by email to Central Analytical Laboratories, Register to View , or fax to Register to View

Job Title: Customer Service Reps Company: Edible Arrangements Location: Gretna, LA Description: EDIBLE ARRANGEMENTS seeks CUSTOMER SERVICE REPS. Part time, good phone & typing skills required. Flexible schedule. Competitive pay. PRODUCTION WORKERS Kitchen work, part time preparing/cutting fruit. No experience necessary. Competitive pay. Apply in person: 1650 Gretna Blvd. Suite 5. Gretna fax resume to Register to View

Job Title: Customer Service Rep - Legal Firm - Copy / Mail Service Company: IKON Office Solutions, Inc. Location: New Orleans, LA Description: Do you enjoy working with customers and building professional relationships? Do you thrive in a fast pace office environment? If so, we would love to speak with you about joining our professional outsourcing team! IKON has an immediate need for a Litigation Customer Service representative to handle copy, fax, and mail needs on-site at a law firm in Downtown New Orleans, LA. Must have strong customer service skills and MS Office skills.  Legal firm and copy services experience required. Hours: 8 am - 5 pm or 9 am - 6 pm, Mon-Fri IKON Office Solutions is currently looking for career-oriented individuals to help provide entry-level office support services within our customer locations. The On-Site Customer Service Specialist's primary focus is building relationships with customers while providing important office support. In this position you will be responsible for providing copy/print services, mail services, shipping and other office related tasks. To help you thrive, IKON provides an award-winning training program, an excellent support structure and a comprehensive benefits package. Job Duties / Responsibilities: Runs high volume copy machines and performs binding and finishing work. Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems. Performs all repair service on customer copier equipment. Maintains records for management reports and inventories of supplies needed. Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required. Calculates charges for jobs performed and maintains some billing logs. Responds to and coordinates all service calls required by customer. May perform filing duties in conjunction with specific customer requests. Qualifications: The ideal candidate will have basic Microsoft Office skills, a High School Diploma or equivalent experience. Exceptional customer service skills are a must! Related copy/mail/clerical experience is preferred. If you want to demonstrate and develop your talents, IKON offers an excellent career path and the chance to work with a dynamic team and company! For immediate consideration, please apply online. IKON is an Equal Opportunity Employer, M/F/D/V

Job Title: Customer Service Rep - Geographical Support Company: IKON Office Solutions, Inc. Location: New Orleans, LA Description: Do you have a flexible schedule, reliable transportation and enjoy new challenges each day? As a Field Support Representative, you will be responsible for providing excellent customer service at our client locations throughout a geographic area. You will be a vital part of our committment to our clients to deliver superb customer service by filling in for absences as well as assisting during the start-up of new accounts. Do you like to do a variety of tasks? Get bored easily? Then we have the answer. Join our Field Customer Service Representative Team and each day will be different from the last. You will be cross-trained on a variety of copying and mailroom equipment providing you with a strong career advancement path. If this sounds like the opportunity you have been searching for, apply online today. IKON has an immediate need to fill a Customer Service - Geographical Support position to provide on-site services in the Greater New Orleans area. Must have strong customer service skills along with MS Office skills.  Must have industry experience.  Law firm experience a plus. Hours: Requires flexibility between 7 am - 6 pm, Mon - Fri (40 hour week) Supports the daily operations of one or more IMS locations including any or all of the following: copy production and finish work, operation of a mail center, maintaining billing logs and reports. Supports the region's IMS logs and reports, the IMS services during implementation and fills in for absences and vacations throughout the IKON Management Services locations, as well as assists during start-up of new accounts. Responsible for supporting operational objective at all existing customer sites within a geographic territory. This position reports directly to the FSR Manager or the IAM, depending on marketplace personnel configuration. JOB DUTIES AND RESPONSIBILITIES Follows IKON Service Excellence performance requirements. May spend time overseeing the work and answering the questions of Lead Operator and Operator. Mails deliveries to established locations within an account, either between departments or buildings, depending upon location. Performs high volume copying on high-end equipment for customers per their specifications. Uses all other copier/duplicator/binding equipment as needed. Performs shipping and receiving duties. Performs file room functions, including purging of files for archiving. May coordinate work assignments and answer questions for the other operators during completion of in-house and off-site copy jobs. Performs pickup and delivery of overflow jobs, which entails traveling to and from various accounts to the Overflow Copy Center. Schedules workloads in order to meet deadlines. May perform mailroom functions, including sorting and filing of individual sheets of correspondence. Lifts and moves boxes. Assists copier operator as needed. Assists Site Manager in offering suggestions for improvement where existing procedures can be improved. May perform basic maintenance on machines and oversee scheduling of maintenance for IMS vehicles. Performs daily visual inspection of site equipment. Assists in the implementation of new locations and training and directing of new IMS employees. Verifies proper usage records of supplies and equipment are maintained for end-of-month reporting. Sells related services to the client to create higher volumes. Assists in the pricing of copy jobs/orders. Assists in maintaining, through a proactive approach, consistent company accounting and reporting policies within the IMS locations. Assists in implementation of new IMS sites. Fills in for absences or vacations. May order paper, toner and office supplies totaling $50-60K per year. May manage postal meter totaling $30-60K per year. Performs other duties as assigned. QUALIFICATIONS (Education, Experience and Certifications) Requires high school diploma plus 6-12 months of related work experience. Requires valid, violation-free driver's license along with reliable transportation and minimum levels of auto insurance coverage per IKON Office Solutions policy. Requires experience in use & operation of shrink-wrap, paper cutter, hole driller, bindery equipment, jogger, tape machine, electric stapler, scales, collators & related equipment. Requires experience with postage meter and equipment.

Job Title: Customer Service Representative Company: Gulf Coast Staffing Location: New Orleans, LA Description: Marketing company is searching for Customer Service Reps to man our phones and offer our clients the best customer service possible. This position is responsible for making sure our clients are happy and have all of their questions answered. You will be supporting our clients by telephone, email and web. Must maintain acceptable performance standards, including effectiveness, efficiency and quality. Must have strong verbal communication skills. High School diploma or GED is required. Starting Salary- $14.63 an hour. Plus benefits after 60 days. Email: Register to View Clerical & Administrative: administrative assistant, analyst, call center, data entry, filing, executive assistant, general office, office administrative supervisor, office assistant, bookkeeper, claims processing, contracts administration, filer clerk, front office, general administration, property management, office manager, receptionist, secretary, purchasing clerk, transcriptionist, word processor, administrative services Customer Service: administrative assistant, call center, call center manager, call center supervisor, assistant store manager, attendant, cashier, collections specialist, customer service call center, customer service representative, customer support, receptionist, customer care representative, help desk analyst, outside sales representative, relationship manager, team manager, teller, shipping clerk, store manager, support specialist