A Hoffman Location: Hammond, LA 70403 ... Supervisor, responsible for coaching, training, and developing agents. decision making skills, allocation of calls between 2 call centers. Assigning skills to achieve maximum efficiency. Coordinating breaks and lunches for staff. Taking supervisor requested calls to find first time resolution to customer concerns within the guidelines set by the client. Protocol 19348 N. Fourth St. Covington, LA 70433 985-867-1500 March 22, 2005-July 31 2007 Team Leader March 2006-July 2007 Responsible for assuring the calls were answered according to client requirements. Training of seasoned CSRs on new proceedures and guidelines. Coaching for quality. Teaching new skills and additional resourses ...
97 hits
2.
G Davis Location: Hammond, LA 70403 ... with a potential to increase the company's growth. Overview: I am a motivated resourceful individual who combines a strong personal work ethic with principals of team building and meeting defined objectives. Employment History Speed-Stiel Insurance Services - Hammond, LA. 9/15/2008 to 7/23/2009 Customer Service Rep-Personal Lines I was responsible for quoting, selling and servicing all homeowners, auto and flood insurance policies. I also assisted in quoting and writing of personal lines policies for two producers. I provided quality customer service and worked professionally in a busy, fast paced environment. First Premium Insurance Group - Covin ...
95 hits
3.
S Wittorf Location: Holden, LA 70744 ... ifteen years of experience in miscellaneous administrative, accounting and office management in diversified environments. Recognized for detail- oriented approach to all tasks performed and strong interpersonal skills. Areas of Skill *Admin. Staff Supervision/trai ning *Contract Compliance *Multiple Locations Coordination *Multi-Agency relations *Statewide First Aid/CPR Trainer *Community Relations/Market ing *General Facility Operations *Personnel Appointment Coordination *Conference/Meet ing Facilitator *Vendor billing and reconciliation *Client/Mentor Resource Developer *Client Care & Supervision Professional Experience Louisiana MENTOR, Inc - Hammond, La STATE OFFICE MANAG ...
93 hits
4.
D Whitehead Location: Denham Springs, LA 70726 ... , LA call center dollar tree March 2004 - April 2005 assistant manager central, LA assistant store manager. trained in all store functions walmart February 2002 - March 2204 customer service central, LA cashier, customer service starling July 1998 - July 2003 production denham springs, LA production West October 2006 - Present Inbound call taker Denham Springs, LA Inbound call taker for Sears, HSN, Virgin Moble. Work as a contractor. Wis December 2006 - July 2007 Inventory manager Baton Rouge, LA Conducting complete inventory counts for retail companys, managing crew, report to store manager, inputing and printing all info into computer. ...
91 hits
5.
R Ford Location: Baton Rouge, LA 70706 ... ana December 2007 Life, Health, and Accident Insurance Bob Brooks School of Real Estate April 2007 Real Estate Agent Istrouma High School August 1992 to May 1996 WORK EXPERIENCE Direct Care Worker October 2008 to Present American Health Inc. Baton Rouge, La § Provide in home nursing care to mentally and physically disabled persons. Assist with bathing, dressing, grooming, feeding and other lifestyle needs. Schedule and accompany patients to primary care and specialty p ...
89 hits
6.
Q Diamond Location: Kentwood, LA 70444 ... me information, handle billing and payments arrangements, and make sure patient is satisfied with the service of the hospital. Wal-Mart Supercenter, Hammond, LA August 2006 - August 2008 Cashier Give customer satisfaction, Encountered money on a daily basis, Deal with different produces and products. Education Lousiana Technical College, Hammond, LA Other - Medical Office Assistant, May 2008 I have had experience in Keyboarding typing 42wpm, Excel worksheets, microsoft office programs, accounting,and administration procedures with phones and conputers. Kentwood High School, Kentwood, LA High School - Basic Studies, May 2006 High School Diploma ...
87 hits
7.
D Dosch Location: St Amant, LA 70774 ... Courses: Keyboarding I, General Office Procedures, Keyboarding II, General Machine Transcription Microsoft PowerPoint, Desktop Publishing Personal Development I, Computer Fundamentals Personal Development II, Business Math Microsoft Excel, Business English Microsoft Access, Records Management Microsoft Word, Accounting Fundamentals Introduction to Word, QuickBooks Awards:Deans List November 2001-BENCHMARK INDUSTRIES, El Dorado, AR April 2002Position:Par t Line Worker Duties:Made lawn mower filters, made and inspected auto parts September 2000-WENDY’S, Colo ...
85 hits
8.
T Scott Location: Franklinton, LA 70438 ... or which is a manager in training EMPLOYMENT HISTORY:Sitel from 03/26/07 to 10/5/09ADDITIONA L INFORMATION:I love customer service and trying to help solve customers problem ...
83 hits
9.
S Douglas Location: Prairieville, LA 70769 ... E3/2009-PRE SENT NATIONAL AUTOMOTIVE INSURANCE COMPANY working as an Independent Claims Representative on a commission basis - Responsible for verifying coverage, liability and damages, negotiating aged claims to conclusion.11/96 -12/2008 US AGENCIES CASUALTY INS. CO., Baton Rouge, LABodily Injury Adjuster (11/96-8/97)Resp onsible for the investigation, evaluation and disposition of property damage and bodily injury claims and litigation files.Property Damage Claims Manager/Supervis or (8/1997-12/98)Du ties included but not limited to supervising the day-to-day activities of the Property Damage Claims Department including Adjusters, Subrogation and Salvage Departments and the Appraisal De ...
81 hits
10.
L Engeron Location: Laplace, LA 70068 ... e are high priority. Experience September 2004-2006 Advantage Sales & Marketing Retail Sales Merchandiser Sales of Gatorade, Propel & Tropicana Inventory, Stock & Ordering Resets April 2003 – May 2004 Nurses Registry Harahan, LA Medical Record Service Representative Started as Receptionist: answered multi line phone system. Screened applicants. General office duties including data entry and billing. Promoted to Medical Records, duties included maintaining database of patients. Patient billing, updating patient files 1998-2003Wechem Inc.Harahan, LA Senior Customer Service Representative Direct contact person for 25 Sales Represe ...
Saved Resumes
