Customer Service Jobs in Bogalusa, Louisiana

Job Title: Customer Service Rep - Credit & Collections Company: EMG Financial Services Location: Bogalusa, LA Description: Money Lending - Customer Service - Consumer Lending Store - Credit & Collections We are looking for entry-level professional, fun, reliable people to fill our opening for a Customer Service Rep (CSR) in the Bogalusa area. CSRs respond to customer inquiries and requests using telephone and in-store service. Responsibilities include but are not limited to underwriting loans, assisting Store Manager in daily operations, marketing EMG products and services, maximizing profitability by correctly reviewing and verifying documentation presented by customers requesting a loan and most importantly, building positive, long-term relationships with customers by offering excellent service at all times. Company Description: EMG is a consumer finance company that specializes in providing our customers with instant cash through different loan opportunities, including online loan options. Employees in EMG stores are trained in underwriting (loans), collections, marketing, sales, customer service and store management. EMG was founded in 1994 and has approximately 64 locations nationwide. Benefits: • EMG employees enjoy a wide range of benefits including: • On-the-Job Training • No Sundays or Late Evenings • Reduced Saturday Hours (operating 4 to 6 business hours, depending on location) • Health Insurance Premium Supplement • Paid Time Off • Company Holidays • Direct Deposit • Payroll Advance Program The Customer Service Job: • Sales – Our customers WANT our products – it’s our job to fully explain how our loan products work and what the customer’s repayment obligations will be if they receive a loan from us. • Customer Service – We set ourselves apart from the competition by offering our customers consistent, friendly and informed customer service. We strive to make every individual feel like a success and it shows in our approach to customer service and our excellent customer satisfaction results. • Underwriting/Loan Processing – We teach our CSR’s every step of the loan process, from qualifying customers to issuing loans to establishing excellent customer service and account management techniques to ensure every customer’s success. • Collections – We exercise effective debt management and collections procedures, using various tools to assist customers to stay on track with their contract obligations, and to work as a resource in helping them regain their good standing if they do fall behind on payments. • Marketing – We are in touch with our communities to learn what our customers want, and we create products and services they want. We keep an eye on the competition to remain competitively priced, and we make it EASY for our customers to buy from us. We do this by strategically marketing to our communities, both from within and without the store. CSR’s greatly participate in this effort. • Store Operations – Everything about running an EMG store is important to every person working in the store. Design, display, functionality, atmosphere, organization, safety, decor – these are just some areas of facility management that CSR’s learn and perform while working for our company. The Skills You Need to Perform the CSR Job: • Tact and diplomacy in dealing with both customers and co-workers • Excellent customer service skills • Strong organizational skills • Good communication skills • Pleasant telephone manner • Strong sales skills, including cross-selling • Enjoy public contact • Ability to read and interpret documents, both internal (EMG Manuals, emails, memos, forms, etc.) and external (pay stubs, bank statements, award letters, leases, etc.) correctly • Ability to prioritize and make reasonable “on-the-spot" decisions regarding customer transactions, weighing customer satisfaction issues against company exposure to loss or fraud • Ability to work in a fast-paced environment • Able to work well under pressure • Ability to set priorities/multi-task/meet deadlines • Able to interact with all levels of personnel • Ability to work in both a team environment and independently • Proficient computer skills • Detail oriented • High degree of accuracy • Problem solving skills • Ability to work varied hours/days as business dictates • Able to maintain professional conduct at all times • Professional Appearance and Presentation Preferred Experience: • High school diploma or GED • Customer Service experience preferred • Consumer Loan experience preferred • Cash Handling experience preferred • Marketing experience preferred EOE/D/V/M/F Must have reliable transportation. Must pass criminal background check. Must be able to work Saturdays.

Job Title: Customer Service Representative Company: Confidential Location: Covington, LA Description: Customer Service Representative. Covington, 2 Entry Level Positions. Immedicate Openings, Mon. - Fri., - 8:30 - 5:30pm. Candidate must have High School Diploma, Computer & office skills. Benefits incl. Health and Dental Insurance, Paid holidays and Vacation and Sick time. Fax resume to Register to View .

Job Title: Customer Service Rep Company: Company Confidential Location: Covington, La Description: CUSTOMER SERVICE REP Needed with a background in Customer Service. IMMEDIATE OPENING 2 Entry Level positions in Covington with a growing company. Mon-Fri, 8:30am - 5:30 pm Candidate must have a high school diploma & 2 yrs customer service experience. Must have strong computer skills & general office skills. We offer 50% paid health & dental benefits, year-end bonus, vacation time, sick time & paid holidays. Please fax resumes to: Register to View

Job Title: Customer Service Coordinator Company: Nolan Power Group, LLC Location: Mandeville, LA Description: Nolan Power Group LLC is a leader in the DC sales and service industry.  We are looking for Customer Service Coordinator to assist our Assistant Controllers, and CFO with day to day operations.  The job will include data entry and customer follow-up as it pertains to the billing process, ordering and pricing parts, data entry, and other detail related activities. Applicants should be detail oriented and be able to work in a fast paced environment.  Applicants should also be comfortable working in an environment where they have multiple supervisors.  Nolan Power Group LLC has been in business for over 30 years and has a proven track record with our current customer base.  We are a growing company that offers competitive compensation and benefits.  We represent the best manufacturers in the industry including Enersys (Formerly Exide), Hindle, Alber, Powerware, and many othersREQUIREMENTS: ·         High school diploma or GED, some college beneficial·         Proficient in Microsoft Office ·         Neat clean appearance·         Good attitude and work ethic ·         Have satisfactory written/reading communication skills as well as good customer service skills ·         Be adaptable to changing environments ·         Have satisfactory typing skillsREASONS TO WORK FOR NOLAN POWER GROUP LLC: We’re GrowingCompetitive Compensation and BenefitsOpportunities for AdvancementFast-Paced and High EnergyInnovative Products and TechnologyWe Give Back to the CommunityCommitted to Customer, Quality, Innovation, Teamwork and Integrity BENEFITS: INSURANCE: Health, Dental, Life, and Supplemental Insurances availablePAID TIME OFF (PTO): Six days in first year, twelve in secondPAID HOLIDAYS: 7 days annuallyPROFIT SHARING: 100% Employer funded Profit Sharing Plan

Job Title: Customer Service Rep Company: Company Confidential Location: Slidell, LA Description: Customer Service Rep Slidell Company Seeking Motivated, Dependable Individual. Must possess good phone skills and be computer literate. Benefits avail. Pay commensurate with exp'. Hours, 9am-5pm Mon.-Fri. Email resume to: Register to View

Job Title: Do you enjoy being a Customer Service Representative? Company: Manpower Location: Hattiesburg, MS Description: Imagine yourself as the voice of a major company. Your communication skills are positively impacting the succes of the company and you're appreciated and rewarded for it. You're also earning pay worthy of your expertise and can depend on a full benefit package. If that is your vision, Manpower has work for you. As a CSR for Manpower, you'll be a driving force for keeping customer satisfied. Your attention to detail and organizational abilities will help you achieve successful one-call resolutions with our client's most valuable external assets-it's clients. You delight in solving problems. You're highly self-motivated. Extremely organized. You put your excellent people skills to good use. **To be considered for this opportunity, all candidates must complete a prescreening questionnaire. To access this questionnaire, apply on manpowerjobs.com. If you submit a resume through a job board, please follow the directions on the e-mail that will be sent from 'noreply' with the subject of 'Your Manpower Application.' Candidates who submit a resume only will not be considered until a completed questionnaire is received. **WEEKEND WORK IS REQUIREDMinimal one year of experience in a clerical environment and customer service. A whiz in the Microsoft office suite. Willing to work weekends. Types 25-30 wpm. Excellent communication skills. Background check and drug screen required.Manpower is an Equal Opportunity Employer (EOE/AA)

Job Title: Manager, Assistant Manager, and Customer Service Representatives Company: Check Into Cash Inc Location: Hattiesburg, MS Description: CHECK INTO CASH, INC. is a growing financial service organization with 1250 plus locations, adding new products daily. We recognize that our success is due to our people and have a fabulous package including a super training program, competitive pay, excellent benefits & A TERRIFIC BONUS PROGRAM! To join our team, you must possess excellent communications and people skills.  Collection background a plus but not mandatory. If you're that person, then contact us immediately!   YOUR CAREER AND SUCCESS ARE WAITING. Positions available in Hattiesburg, MS  and surrounding areas. Check out our website! at www.checkintocash.com

Job Title: Customer Service Representative... Lets Talk!! Company: Manpower Location: Hattiesburg, MS Description: Imagine yourself as the voice of a major company. Your communication skills are positively impacting the succes of the company and you're appreciated and rewarded for it. You're also earning pay worthy of your expertise and can depend on a full benefit package. If that is your vision, Manpower has work for you. As a CSR for Manpower, you'll be a driving force for keeping customer satisfied. Your attention to detail and organizational abilities will help you achieve successful one-call resolutions with our client's most valuable external assets-it's clients. You delight in solving problems. You're highly self-motivated. Extremely organized. You put your excellent people skills to good use. **To be considered for this opportunity, all candidates must complete a prescreening questionnaire. To access this questionnaire, apply on manpowerjobs.com. If you submit a resume through a job board, please follow the directions on the e-mail that will be sent from 'noreply' with the subject of 'Your Manpower Application.' Candidates who submit a resume only will not be considered until a completed questionnaire is received. ****THE SHIFTS THAT WE HAVE AVAILABLE ARE 1pm-10pm WEEKEND WORK IS REQUIRED!!Minimal one year of experience in a clerical environment and customer service. A whiz in the Microsoft office suite. Willing to work weekends. Types 25-30 wpm. Excellent communication skills. Background check and drug screen required.Manpower is an Equal Opportunity Employer (EOE/AA)

Job Title: Customer Service Professional Company: Location: Hattiesburg, MS Description: Pay starts at $11/per hour. Benefits medical, dental, vision and Life Insurance, 401K. Once training is complete there will be a $1.00 pay increase/hour.

Job Title: Customer Service Representative!! Lets Talk!! Company: Manpower Location: Hattiesburg, MS Description: Imagine yourself as the voice of a major company. Your communication skills are positively impacting the succes of the company and you're appreciated and rewarded for it. You're also earning pay worthy of your expertise and can depend on a full benefit package. If that is your vision, Manpower has work for you. As a CSR for Manpower, you'll be a driving force for keeping customer satisfied. Your attention to detail and organizational abilities will help you achieve successful one-call resolutions with our client's most valuable external assets-it's clients. You delight in solving problems. You're highly self-motivated. Extremely organized. You put your excellent people skills to good use. **To be considered for this opportunity, all candidates must complete a prescreening questionnaire. To access this questionnaire, apply on manpowerjobs.com. If you submit a resume through a job board, please follow the directions on the e-mail that will be sent from 'noreply' with the subject of 'Your Manpower Application.' Candidates who submit a resume only will not be considered until a completed questionnaire is received. **WEEKEND WORK IS REQUIRED!!Minimal one year of experience in a clerical environment and customer service. A whiz in the Microsoft office suite. Willing to work weekends. Types 25-30 wpm. Excellent communication skills. Background check and drug screen required.Manpower is an Equal Opportunity Employer (EOE/AA)