Customer Service Jobs in Manhattan, Kansas

Job Title: Customer Service Agent Company: Alorica Inc Location: Manhattan, KS Description:         CUSTOMER SERVICE AGENT   SUMMARY Answer incoming phone calls from Customers to respond to orders, general customer inquires, invoice questions, and/or customer complaints. Project a professional company image through phone interaction. PRIMARY RESPONSIBILITIES Answer phones and respond to customer requests. Sell product and place customer orders in computer system. Provide customers with product and service information. Up-sell products and services. Identify, research, and resolve customer issues using the computer system. Follow-up on customer inquires not immediately resolved. Complete call logs and reports. Research billing issues. Research misapplied payments. Recognize, document and alert the supervisor of trends in customer calls. Other duties as assigned.   ADDITIONAL RESPONSIBILITIES Meet or exceed call center production metrics    QUALIFICATIONS Basic reading, writing, and arithmetic skills required. A high school diploma or GED is required. Computer literate with the ability to learn customer service software applications. Duties require professional verbal and written communication skills and the ability to type 20 wpm. Superior Customer Service Skills.  No Felonies. No Misdemeanors related to: computer security, theft, fraud or violence. Ability to pass a drug test. A minimum of 18 years of age.

Job Title: Customer Service reps. needed. Company: Location: Manhattan, ks Description: Our company seeking for part-time sales/customer services representation. Set yourself up for success and work from your home office, part-time or full-time. We offer a contract, focused support and the attitude to enable you to build a secure future. Please contact me by email: Register to View Salary/Wage: $1,500-$2,500/month Education: Any level Status: Full-time, Part-time, Temp/Contract Shift: Days and Nights • Location: Kansas City, Lawrence, Manhattan, Topeka, Wichita • Post ID: 3362091

Job Title: Customer Service Supervisor - Receptionist and Mail Services - Company: Location: Manhattan, KS Description: Customer Service Supervisor - Receptionist and Mail Services We have an immediate need to fill a Customer Service Supervisor position to work on-site at a customer location to provide Receptionist and Mailroom Services. Must have strong customer service skills along with MS Office skills. Must have prior supervisor or management experience. Receptionist and mail processing experience preferred. Hours: 8 am - 5 pm, Mon - Fri POSITION PROFILE Supervises day-to-day operations of specified 1-3 person site. Does not have hiring, firing or job performance responsibility for the personnel on site. At these sites, the employees report directly to the IAM. May run shifts or site solo. Develops, implements and reviews related procedures. Invoices accounts and interacts with customers; assists in maintaining acceptable profit levels and ensures that customer expectations are met. The Site Supervisor is the point person on site for customer issues and contract compliance. Functions as a document specialist or other operations worker. If a site exceeds 3 people, it must have a Site Manager or Assistant Manager if part of a larger campus-environment site. JOB DUTIES AND RESPONSIBILITIES - Responsible for effective implementation and management of Service Excellence. - Functions as a document specialist or other operations worker. - Handles formal contact with the customer on a daily basis in IMS. - Provides training on workflow and machine operations when necessary. - Ensures payroll accuracy by overseeing and correcting all time clock punches. - Achieves shift profitability in the area of cost of goods by effectively supervising the shift in the use of company materials and supplies. - Ensures the quality of operations for shift by assisting in the achievement of goals in Audit and Deadline compliance. - Meets quality and deadline standards by the effective use of job scheduling practices. - Maintains efficient workflow by holding direct reports accountable for quality and efficiency of their work. - Facilitates resolution of issues concerning pricing, orders-in and invoicing by interacting and communicating with sales department. - Ensures all direct reports execute objectives by the use of a developmental plan/ninety (90) day plan and regular performance reviews; posting productivity, quality and deadline results. - Maintains positive internal working relationships with all department employees by communicating in a professional manner. - Completes site reports and other paperwork on time and accurately. - Completes month-end management report in the absence of Site Manager. - Possesses ability to manage financial results by interpreting projecting, managing declining balances and reconciling profit and loss statement. - Responsible for managing P&L. - Performs other duties as assigned. QUALIFICATIONS (Education, Experience and Certifications) - Requires experience in delivering classroom and/or informal training sessions. - Requires experience in operation of the most advanced machines, performing complex jobs. - Requires experience in setting goals by defining and prioritizing specific, realistic objectives. - Remains updated on current technology and trends in the marketplace by reading relevant journals, magazines and newspapers.

Job Title: Virtual Call Center Agents Company: Location: Topeka, ks Description: Earn up to $50.00 per hour while working from the comfort of your home as a Telesales Representative with Absolute! Currently hiring Aggressive Virtual Inbound TOP SALES PROâ??S for all shifts. Do you like sales? Do you like to talk on the phone? Can you talk the ears off a rabbit? Are you an aggressive go getter? If so, we want you! Our outstanding commission-based structure will net you up to $50.00 per hour. As a commissioned-based Sales Agent, youâ??ll be accepting inbound calls from consumers interested in purchasing products. You will utilize our database to read scripts, collect customer information and process orders. Weâ??re super busy and searching for Top Sales Agents to join our team. To apply and get training details please email Register to View Salary/Wage: Commission-based Status: Full-time, Part-time Shift: Days, Nights and Weekends • Location: Nationwide • Post ID: 3367588

Job Title: Customer Service Representative $11/hr Company: Location: Topeka, KS Description: Once per year opportunity to make some extra cash! Full-time & Part-time positions open; great job alongside of school or another job! Need people to help with a special project from 3/29/10 through 4/30/10. This will be a call center environment handling inbound and outbound calls, giving customers pricing over the phone. This is considered a "soft-sell" meaning that if the customer is not interested, you are not required to pressure them. Shifts are available from 7am - 11pm; and are part-time & full-time. Pays $9/hr with a $2/hr bonus based on perfect attendance. Must have good computer and data entry skills, be able to communicate well with all types of customers. Must be able to multi task while talking with customers. Apply at Key Staffing 2815 SW Wanamaker Rd, Topeka. Register to View

Job Title: Customer Service Representative Company: Location: Topeka, KS Description: - For a unique, fun company located near downtown. - Upbeat individuals needed to make a lasting impression on our customers - This position will lead to advancement opportunities snx

Job Title: Customer Service Representative Company: Alorica, Inc. Location: Topeka, KS Description: Summary: Answer incoming phone calls to respond to orders, general customer inquiries, invoice questions and customer complaints.  Project a professional company image through phone interaction. PRIMARY RESPONSIBILITIES:   Answer phones and respond to customer requests. Sell product and place customer orders in computer system. Provide customers with product and service information. Upsell products and services. Identify, research and resolve customer issues using the computer system. Follow-up on customer inquiries not immediately resolved. Complete call logs and reports. Research billing issues. Research misapplied payments. Recognize, document and alert the supervisor of trends in customer calls. Meet or exceed call center production metrics. Other duties as assigned. KNOWLEDGE AND SKILL REQUIREMENTS:  Basic reading, writing and arithmetic skills required. Computer literate with the ability to learn customer service software applications. Professional verbal and written communication skills Ability to type 25 wpm. Superior Customer Service Skills Fluent in both English and Spanish 18 years of age High School Diploma or GED BENEFITS: Medical/Dental upon start Paid Vacation/Sick and Holidays Tuition Reimbursement Company Matched 401(k) Employee Assistance Program Vision Short Term Disability To apply visit us at 115 SW 29th Street, Suite C, Topeka, KS 66604. COME JOIN THE ALORICA TEAM TODAY!!!!

Job Title: Bi-Lingual Customer Service Representative Company: Alorica, Inc. Location: Topeka, KS Description: Summary: Answer incoming phone calls in Spanish to respond to orders, general customer inquiries, invoice questions and customer complaints.  Project a professional company image through phone interaction. PRIMARY RESPONSIBILITIES:   Answer phones and respond to customer requests in Spanish. Sell product and place customer orders in computer system. Provide customers with product and service information. Upsell products and services. Identify, research and resolve customer issues using the computer system. Follow-up on customer inquiries not immediately resolved. Complete call logs and reports. Research billing issues. Research misapplied payments. Recognize, document and alert the supervisor of trends in customer calls. Meet or exceed call center production metrics. Other duties as assigned. KNOWLEDGE AND SKILL REQUIREMENTS: Basic reading, writing and arithmetic skills required. Computer literate with the ability to learn customer service software applications. Professional verbal and written communication skills Ability to type 25 wpm. Superior Customer Service Skills Fluent in both English and Spanish 18 years of age High School Diploma or GED   BENEFITS: Medical/Dental upon start Paid Vacation/Sick and Holidays Tuition Reimbursement Company Matched 401(k) Employee Assistance Program Vision Short Term Disability To apply visit us at 115 SW 29th Street, Suite C, Topeka, KS 66604. COME JOIN THE ALORICA TEAM TODAY!!!!

Job Title: Customer Service Agent Company: Location: Topeka, KS Description: To apply us at 115 SW 29th Street, Suite C, Topeka, KS 66604. Summary: Answer incoming phone calls to respond to orders, general customer inquiries, invoice questions and customer complaints. Project a professional company image through phone interaction. PRIMARY RESPONSIBILITIES: Answer phones and respond to customer requests. Sell product and place customer orders in computer system. Provide customers with product and service information. Upsell products and services. Identify, research and resolve customer issues using the computer system. Follow-up on customer inquiries not immediately resolved. Complete call logs and reports. Research billing issues. Research misapplied payments. Recognize, document and alert the supervisor of trends in customer calls. Meet or exceed call center production metrics. Other duties as assigned. KNOWLEDGE AND SKILL REQUIREMENTS: Basic reading, writing and arithmetic skills required. Computer literate with the ability to learn customer service software applications. Professional verbal and written communication skills Previous sales experience a plus Ability to type 25 wpm. Superior Customer Service Skills 18 years of age High School Diploma or GED BENEFITS: Medical/Dental/Vision upon start Paid Vacation/Sick and Holidays Tuition Reimbursement Company Matched 401(k) Employee Assistance Program Short Term Disability To apply us at 115 SW 29th Street, Suite C, Topeka, KS 66604. For questions contact Register to View or Register to View COME JOIN THE ALORICA TEAM TODAY!!!!

Job Title: customer service reps Company: Location: Topeka, KS Description: Customer Service Reps needed in Topeka and surrounding areas. Experienced customer service an A+ but not necessary as we are willing to train the right people. Must have pleasant voice and attitude. Benefits offered. Reply for more information.