Customer Service Jobs in Mason City, Iowa

Job Title: Customer Service Rep Company: Verizon Wireless Location: Mason City, IA Description: .ugDivBody_hj .ugFrame_hj .ugHeader_hj .ugMainWrap_hj .ugLeftWrap_hj .ugLeftCol_hj .ugFlash_hj .ugFlashPlace_hj .ugLeftSec_hj .ugLeftText_hj .ugLeftText_hj a:link .ugLeftText_hj a:visited .ugLeftText_hj a:hover .ugLeftText_hj a:hover .ugRed_hj .ugRightWrap_hj .ugRightCol_hj .ugJobTitle_hj .ugJobIn_hj .ugJobStyle_hj .ugTable_hj .ugLTD_hj .ugJobDesc_hj .ugApply_hj .ugImages_hj Who We Are: Were a company whose values Integrity, Respect, Performance Excellence, and Accountability - guide the actions of every member of our team, and serve as a source of pride. They are a reflection of our determination to provide superior solutions to all of our global clients. Our mission is to deliver value through global capabilities, integrated service portfolios and our commitment to a customer-first philosophy. Our employees drive our vision to be the premier global communications partner for large business customers, government and education. What We Do: At Verizon Wireless we believe in delivering a world-class customer experience. We embrace a culture of customer-centric behavior, strong financial discipline and ethical practices. We strive to provide a challenging and innovative employee work environment, and we offer Total Rewards for a job well done. What We Offer: When you help us deliver on our promise to our clients, we return the favor by delivering best-in-class rewards and benefits to you through our Total Rewards package, including medical/dental/vision from day one, 401(k), paid vacation and holidays, work/life programs, continuous learning, and generous tuition assistance. What Are You Waiting For? With so many opportunities within so many disciplines, theres certain to be a position thats just right for you at Verizon Wireless. Visit www.careersatverizonwireless.com to learn more. Customer Service Rep Job Reference Number 249269 Location Mason City, IA Responsibilities Looking for a challenging career with unlimited potential for growth? Then it's time to consider Verizon Wireless. We believe in peak performance, and that means more than just striving to be the best – it means being the best. We're a confident and powerful team of individuals who feel part of something special, and drive towards the goals we set high for ourselves. You too? Then you might be perfect for a career as a Verizon Wireless Customer Service Representative. Your ability to listen and truly hear what's being said makes you a certified problem-solver. Always ready to lend a helping hand, you easily share your supportive nature with those around you. You're proud of your past successes and seem to achieve them effortlessly in part because your interpersonal skills are so great. Your dependability and enthusiasm for routinely exceeding expectations make you a perfect fit for a Verizon Wireless Customer Service Representative position.Qualifications:We're looking for individuals who are great on the phone – that's where you'll do most of your work – and who are serious multi-taskers. If you're adept at working between multiple computer screens and have good technical skills, then you'll thrive in this structured work environment. At least one year of customer service experience is required, and a college degree is preferred. In return for all of your efforts, we'll be very proud to offer you comprehensive benefits that are truly Total Rewards, including: award-winning training, a competitive salary, medical/dental/vision from day one, 401(k), work-life programs, phone discounts, generous tuition assistance, and limitless opportunities for advancement.We are an equal opportunity employer m/f/d/v.It takes dedicated, hard-working people like you to provide the nation's best, most reliable wireless network. That's why we offer some of the best benefits around. And the best part is, the day you start is the day your medical/dental/vision/life insurance, paid vacation, training and tuition reimbursement benefits start.We also know how important work/life issues are in today's marketplace. And we reward you with competitive time off and employee assistance programs so you can manage work with the rest of your life. Address: Basking Ridge, NJ Phone: Not Available Fax: Not Available Company: Verizon Wireless

Job Title: Customer Service Manager Company: Schwans Home Service, Inc Location: Hampton, IA Description: MANAGEMENT Schwan's Home Service, Inc. Employment Open House When: Thursday, March 18, 2010 from 11:00 a.m. - 7:00 p.m. Where: AmericInn of Hampton 702 Central Ave. W. (Hwy 3) Hampton, IA 50441 Reserve your Seat by Calling Register to View . Seeking: Customer Service Manager - Route Sales * Earn $32,000 - $38,000 a year base wages plus commission * Pre-established and Growing Customer Base * Comprehensive Benefit Options * Sales and Management Training * Paid Vacation * Retirement Savings Program * Employee Discount on Company Products * Tuition Reimbursement to Qualified Candidates. Schwan's Home Service is an equal opportunity employer.

Job Title: Customer Service Representative Company: Unspecified Location: Waverly, IA Description: We need people with a common purpose and an uncommon commitment to help build the new CUNA Mutual – a dynamic and growing company with a culture of performance, high standards, and defined values. Our company’s history is founded on an unparalleled commitment to the markets we serve. Today, our people are engaged, rewarded for performance, and making a difference for our customers and our community. And our future is based on our people – people driven to deliver value through innovation, involvement, and hard work. Common PurposeUncommon CommitmentThink CUNA Mutual We are seeking motivated individuals to work in the fast-paced Waverly, IA office as Full-Time Service Representatives. This position will represent CUNA Mutual to our members using excellent customer service skills and product expertise. Qualified individuals will handle a large volume of calls educating individuals and providing assistance with questions, problems or changes to their policies/certificates, as well as, identify and generate leads to sales representatives in a timely, clear and customer focused manner. Position Requirements: Effective oral and written communication skills with advanced customer service telephone skills Basic understanding of PC applications, comfort with multiple software systems and keyboarding skills Flexibility, ability to handle change and a spirit of cooperation Analytical and problem solving skills with the ability to resolve conflict Previous call center experience is preferred Spanish/English bilingual individuals as well as applicants with Life & Health licenses and/or FINRA Series 6 or 7 registrations will be highly considered. In return for your skills and contributions, we offer highly competitive compensation and benefit packages, significant professional growth, and the opportunity to win and be rewarded. To apply, create a career notification agent, and learn more about how CUNA Mutual delivers relevant products – via our Insurance, Services, and Asset Management businesses – to customers around the globe, visit our website at: www.cunamutual.jobs EOE

Job Title: Call Center Manager Company: Ross marketing Location: Cedar Falls, IA Description: Telemarketing Call Center Manager Cedar Falls, Iowa Facility This position is responsible for managing the operations of a telemarketing call center. The main priority is to positively impact performance while ensuring that all client and company performance standards and guidelines are maintained. Quality, production hours and professionally run operations are the major focus, while working closely with supervisory and corporate staff. Extensive telemarketing experience in a supervisory or management position, with proven team building experience is required. Excelletn written and verbal communication skills, as well as motivational and organizational skills are a must. Join a Winning Team! Send resume to our Corporate office, along with salary requirements. Ross marketing International, LLC Attn: Shannon 1395 Stamy Road Hiawatha, IA 52233 Background checks are conducted on all applicants.

Job Title: Customer Service Representative Company: AFFINA Location: Waterloo, IA Description: Customer Service Representatives respond to incoming contacts from our clients' customers. OUR Business continues to grow!! Apply today! Immediate openings for CSR's and Bilingual CSR's. If you have the personality, the data-entry and PC skills, and the drive. We have the ideal opportunity to put those qualities to good use in a rewarding career. We're AFFINA, and we can do more for your future than you ever thought possible! As a Customer Service Representative on our team, you'll handle inbounds calls to assist customers in one or more of the following industries: Consumer Products, Consumer Electronics, Government or Telecommunication. Depending on the area you're supporting, you'll help customers with product registrations, placing orders, selling products and saving sales - or simply offer basic customer service. AFFINA will provide all the training you'll need. We also have openings for individuals who are fluent in both Spanish and English languages!! AFFINA offers a business casual work environment where you can wear BLUE JEANs any day of the week! Full-time and Part-time openings as well as temp to hire. For consideration qualified candidates must have: HS Diploma or equivalent customer service skills data entry and basic PC skills effective communication skills problem solving skills Internet navigation experience AFFINA offers a comprehensive total compensation package which includes: $8.50 to $9.25 per hour starting wage depending on program $10.50 to $11.25 per hour for Bilingual representatives Premium when scheduled to work Saturday 2 performance reviews in first year with merit increases Medical and Dental Insurance Benefits at competitive rates 401k plan with company match Paid Holidays PTO program for Vacation and personal days - over 8 days of paid time off, jumps to 15 days after 1 year of service. Tuition reimbursement for Business related courses. Visit our website at www.affinacareers.com to complete our online application! Applicants can also apply in person at 131 Tower Park Drive 3rd Floor (next to the Tower) between 8am and 4:30 pm M-F. AFFINA is an EOE M/F/D/V and a Drug Free Work Environment.

Job Title: Customer Service Manager Trainee ( OWATONNA_55060) Company: Schwan Food Company Location: Owatonna, MN Description: Schwan Food Company - Show all jobs for Schwan Food Company Company : Schwan's Home Service, Inc. Job Title : Customer Service Manager (Formerly Route Manager) Description : This outside sales position is responsible for selling a variety of frozen food to new and existing customers throughout an assigned route sales delivery area. The position is also required to build new customers and operate a commercial motor vehicle. Flexible schedules and routes may now be available in your area. DUTIES & RESPONSIBILITIES Sells and delivers frozen food and other company products to up to 120 customer's homes or places of business. Completes all assigned route and building days according to schedule determined by manager. Follows guidelines of Good Sales Practices, such as including but not limited to; displaying products, calling on all customers, following up on missed/not at home customers, professional demeanor and good hygiene. Seeks out and establishes new customers for the route system in the assigned areas. Makes sales presentations to prospective customers. Informs customers of new products and any special services. Addresses service complaints and works to resolve them. Communicates complaints and resolution to manager in a timely manner. Conducts daily safety inspections and safe operation of the commercial motor vehicle as required by regulation and company policy. Federal Stamp Program, company policies and Federal DOT compliance; compliance to state and federal traffic laws required. Filed daily sales reports via computer and completes all paperwork, and hand-held computer preparation for the next day in accordance with corporate procedures. Accounts for and turns in all forms of payment collected each working day at the designated depository in accordance with corporate procedures. EOE --> Company : Schwan's Home Service, Inc. Job Title : Customer Service Manager (Formerly Route Manager) Description : This outside sales position is responsible for selling a variety of frozen food to new and existing customers throughout an assigned route sales delivery area. The position is also required to build new customers and operate a commercial motor vehicle. Flexible schedules and routes may now be available in your area. DUTIES & RESPONSIBILITIES Sells and delivers frozen food and other company products to up to 120 customer's homes or places of business. Completes all assigned route and building days according to schedule determined by manager. Follows guidelines of Good Sales Practices, such as including but not limited to; displaying products, calling on all customers, following up on missed/not at home customers, professional demeanor and good hygiene. Seeks out and establishes new customers for the route system in the assigned areas. Makes sales presentations to prospective customers. Informs customers of new products and any special services. Addresses service complaints and works to resolve them. Communicates complaints and resolution to manager in a timely manner. Conducts daily safety inspections and safe operation of the commercial motor vehicle as required by regulation and company policy. Federal Stamp Program, company policies and Federal DOT compliance; compliance to state and federal traffic laws required. Filed daily sales reports via computer and completes all paperwork, and hand-held computer preparation for the next day in accordance with corporate procedures. Accounts for and turns in all forms of payment collected each working day at the designated depository in accordance with corporate procedures. EOE City: OWATONNA State: MN Zip: 55060 Country: United States of America Job ID: schwanservice- Register to View _OWATONNA_55060_Jan_22_2010__3%3a59PM Job Channel: USA-MN Customer Service Posted: 01/26/10

Job Title: Customer Service Representative Company: Emerson Location: Waseca, MN Description: Are you ready? We’ve been waiting for you. As a global company, our goal is to provide solutions to our customers. At Emerson, our added value to our customers is in our ability to anticipate the customers’ needs, meet their needs, and provide innovative solutions to forecast their future needs, with quality customer support, innovative technology and brand recognition. With Emerson, we "Consider it Solved."   Due to outstanding growth, Emerson Network Power Connectivity Solutions has made several organizational changes and has created an opportunity for a Customer Service Representative. Reporting to the Customer Service Supervisor, this position offers an excellent opportunity to work in a world class LEAN environment. You will be exposed to many processes that will allow you to utilize and implement the skills you have learned. Emerson is well respected for their operational excellence, quality and safety standards.   We are a leader in the manufacturing of RF and microwave interconnect products, serving the needs of wireless communications, telephone and data networks, healthcare and industrial facilities, security systems and CATV.   Therefore, the Customer Service Representative will be responsible:   To serve as primary inside sales contact to customers and Company personnel for all information related to non-standard product requirements, order entry, status, expediting, delivery, product availability, pricing and quotations. To provide superior customer service to maximize customer satisfaction and promote the company in the marketplace. Requirements TECHNICAL JOB FUNCTIONS: Receive incoming orders, verify and effectively communicate issues related to product pricing, deliveries and special requirements. Use software as required to enter and acknowledge customers’ orders and updates, if change orders are required. Perform tasks in such a way as to prevent errors and omissions. Track, monitor and ensure fulfillment of customer requests for catalogs, price lists, new product literature and samples.   Serve as primary customer contact. Contact current and prospective customers to sell and explain products, accounts and solicit new business within the market area. Prepare and present proposals and quotes, and recommend products/pricing based on customer needs and sales of appropriate products. Effectively and professionally communicate problems, issues and order status to customers. Process quote requests, return authorizations, credit memos and Quality Corrective Actions per SOP. Track sample requests.   Act as customers’ ambassador in meeting order requirements. Bridge internal company structures in Credit, Product Planning, Purchasing, Shipping, Engineering and Production to coordinate product shipment.   Establish and maintain high performance teamwork and positive working relationships within assigned teams and with all applicable Company departments, regional managers, manufacturers’ reps and other internal and external customers. Provide advisory information and assistance to the department supervisor as needed.   Maintain source documentation to support audit requirements, including customer purchase orders and contacts, evidence of shipments, approvals of deviations, tax exemption certificates and other documents as applicable.   Attend sales seminars, meetings or educational activities to stay up-to-date on latest developments, trends, and regulations in the marketplace.   AUTHORITIES AND RESPONSIBILITIES:   Assume other projects and responsibilities from time to time as directed. Regular and Predictable Attendance Is Presumed to Be an Essential Function of All Employment.   Position reports to Department Supervisor, and has continuous interaction with internal and external customers, including OEMs, distributors, Manufacturers’ Reps, Regional Managers, Sales and Marketing on orders and status; with Credit, Product Planning, Purchasing, Shipping, Engineering and Production at managerial and peer levels.   Requires effective communication and cooperation to facilitate an easy-to-do-business-with environment and to contribute to a cohesive, productive unit dedicated to the achievement of corporate goals.   Performance influences customer perception of the Company   Decisions affect customer satisfaction, order fulfillment and invoicing accuracy.   May use independent judgment to approve customer-requested returns or to ensure satisfaction based upon Customer Service and/or Quality policies and procedures.   May need to expedite limited-availability product to meet the most critical customer requirements.   Participate in successful achievement of annual sales targets.   EDUCATION AND EXPERIENCE: BS or BA degree, or an equivalent combination of education and experience Three-plus years’ experience in Customer Service, Marketing or Inside Sales. Product knowledge of RF connectors, cable assemblies and electrical products preferred. We offer excellent growth and career opportunities within our well-respected, global corporation, a competitive salary, and a full benefits package.   Emerson is an equal opportunity employer and strongly supports diversity in the workplace. Additional Company Information

Job Title: Medical Supply Call Center Agents Needed Immediately Company: Location: Rochester, mn Description: Tele Work Forces is currently seeking several telecommute phone agents for our Medical Supply survey campaign. This is a full time (40 hours a week) position. The pay is $7 per completed survey with a weekly bonus of $50 for working your full 40 hours. We offer 2 shifts daily: 8am to 4pm EST (we need 3 people for this shift) 4pm to 12am EST (we need 5 people for this shift) You pick the days and shift you work. To be successful you will need: A go getter, team player attitude Not get discouraged easily Must enjoy talking to people on the phone (particularly elderly) An up to date PC High Speed Internet (cable or dsl) PC Headset with built in microphone Ability to start in the next 4 days If interested please respond via email with a brief introduction and why we should choose you. (Please no resumes, prior experience doesn't matter, but a great attitude does.) I am looking to hire people in the next couple days and training and work will begin Monday. Salary/Wage: $7 per completed plus $50 weekly attendence bonus Status: Full-time, Temp/Contract Shift: Days, Nights and Weekends • Location: Rochester • Post ID: 3972435

Job Title: Helpdesk Call Center Rep Company: Location: Rochester, MN Description: Compensation: $14 - 17 / hour Benefits: Management opportunities available Medical Dental Notes: Answer inbound customer help calls quickly and efficiently. All training is provided.

Job Title: Customer Service Representative Company: Location: Rochester, MN Description: Licensed Customer Service Representative for growing insurance business. Starting Pay: $10 per hour Maximum 30 hours per week Some flexibility with hours Positive working environment Opportunity to earn commission on new sales NO BENEFITS / NO PAID HOLIDAY Office hours: Monday - Friday 9am-5pm No week-ends or evenings. Primary Responsibilities are Administrative in nature with the opportunity for Sales General Office Work / Excellent Telephone Skills / Excellent Computer Skills Please send resume and cover letter for review and consideration to: Register to View MUST be Licensed in the State of Minnesota for: Life, Accident and Health License & Property and Casualty License