Customer Service Jobs in Iowa City, Iowa

Job Title: Customer Service Representative Company: Location: Iowa City, ia Description: Customer Service Representative * Hours: 10:00am ? 6:00pm Benefits available after a 90 day evaluation. Will take inbound calls from customers/potential customers and answer their questions about the product If you have any inquires contact Brandon Fisher at Register to View • Location: Iowa City • Post ID: 3163589

Job Title: Call Center Agent Needed * Company: Location: Iowa City, IA Description: Company seeks call center representative for customer assistance. Medical benefits offered.

Job Title: Customer Service Representative - Coralville, IA Company: C.H. Robinson Worldwide Location: Iowa City, IA Description: As a Customer Service Representative you will provide support to branch office Sales Representatives.  You will utilize C.H. Robinson's customized software systems and Microsoft Applications to complete assigned tasks.  Additional duties for this position include, but are not limited to, reporting/tracking, filing, correspondence, documentation requests, and general administrative duties. Responsibilities The responsibilities for this position include: - Answer incoming calls, including driver dispatch - Ad Hoc Reporting - Scheduling appointments - Shipment tracking - Entering loads into the system - General administrative assistance - Customer follow-up - Projects as needed

Job Title: Customer Service Associates Company: Location: Iowa City, ia Description: Call center seeking dedicated and patient Customer Service Associates. All shifts available filled on a rotating basis some weekends required. The Customer Service Associate works through multiple service channels to consistently provide a high level of customer service. Contact us for information and have a wonderful day. • Location: Iowa City • Post ID: 3138554

Job Title: Customer Service Representative Company: Location: Iowa City, ia Description: Are you an energetic, self starter who isn't afraid of one on one phone conversations. Could you stand to make $35,000 to $40,000 per year with Great Benefits after 90 days of employment. Then look no further! Contact us for consideration! "It is never to late to learn." Salary/Wage: Competitive • Location: Iowa City • Post ID: 3161302

Job Title: Customer Service Rep Company: RR Donnelley Location: Iowa City, IA Description: .PAGEtitle.Fieldlabel.Fieldtext.rr_border.rr_leftborder Job summary Business Title Customer Service Rep Job Requisition #2452 Full/part timeFull-Time/Regular City:Iowa City State: IA About Us RR Donnelley is the world's premier full-service provider of print and related services, including document-based business process outsourcing. Founded more than 144 years ago, the company provides solutions in commercial printing, direct mail, financial printing, product customization, print fulfillment, forms and labels, logistics, call centers, transactional print-and-mail, print management, online services, digital photography, color services, and content and database management to customers in the publishing, healthcare, insurance, advertising, non-profit, consumer package goods, retail, technology, financial services and many other industries. The largest companies in the world and others rely on RR Donnelley's scale, scope and insight through a comprehensive range of web-based tools and innovative technology, variable printing services, market-specific, and customized supply chain solutions.Job Details Job Description Responsible for providing the necessary support to meet internal customer needs. Act as a point of contact for internal and external customers while coordinating and assuring accurate/timely execution and production of assigned customer accounts. May require the mentoring of less experienced employees. Responsibilities Work assignments are typically both a mix of routine and non-routine work that often requires deviation from accepted practice and procedures to complete given wide variety of circumstances encountered in the job. Work is reviewed primarily for end results and is performed under general guidelines or procedures which include administrative directives in the form of rules, policies, and established precedents pertinent to the assignment. Ability to establish own priorities. Process orders and change notices (also includes obtaining delivery special promises and special freight quotes) in related systems as required. Handles complex, high volume or high profile accounts with minimal supervision Perform pricing related duties and generate quotes Verify composition or perform copy prep as needed for order processing purposes. Coordinate all corrections and/or changes that occur during work-in process through written and/or verbal instructions. Data entry responsibilities, setting up new items and managing current inventories. Provide instructions to all manufacturing areas through current paperwork. Promote and work as a team member with all departments of RR Donnelley to build continual improvements. Provides leadership, career development and procedural assistance to Customer Service staff Performs other related duties and participates in special projects as assigned.Required Skills The duties and responsibilities described above are the essential functions of the job. The qualifications below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.1) HS diploma or equivalent with 5-6 years of relevant administrative/operational support in manufacturing operations or office environment directly related to the duties of the job, OR demonstrated ability to meet the job requirements through a comparable number of years of work experience. May possess additional education certification in this level.2) Requires excellent knowledge of functional area(s) related to the job or good knowledge related to a professional field of work. 3) Able to consistently apply applicable policies, procedures, regulations, and program objectives when carrying out the duties of the job. May provide oversight of work conducted by junior level staff and/or review/audit work for accuracy. 4) Must have advanced knowledge of technology to include computers and software programs such as MS Office or MAC word processing, spreadsheets or other programs specific to the job in order to complete job duties successfully. 5) Must have excellent oral and written communication skills to communicate effectively across departments when completing assignments. 6) Must have strong organizational skills with ability to manage deadlines and prioritize workload and make adjustment to meet business needs. 7) Must be able to work weekends and holidays.Required Experience RR Donnelley is an EEO/AA Employer

Job Title: Customer Service Rep/Sales Company: Location: Iowa City, IA Description: Great growing International Networking Firm Seeking talented experienced customer service / sales reps Essential Duties and Responsibilities The following is a list of general job responsibilities for the Customer Service Specialist position. This list is not all-inclusive and may be broadened or changed to meet changing business needs. ? Answer incoming customer requests via phone and email efficiently and professionally ? Set up and activate new accounts ? Process customer orders ? Troubleshoot system components ? Assist customers in generating immediate solutions to existing and potential problems ? Perform regular account maintenance to ensure accurate customer contact and billing information ? Accurately answer billing and general account inquiries and process customer payments ? Coordinate distribution of products and services ? Ensuring customer service standards are met or exceeded ? Adhere to company policies and procedures while driving efficiencies and profitability Experience/Education/Certifications ? 2 years of customer service experience ? 1-2 years Ebay or other internet sales experience preferred ? Knowledge of audio systems and familiarity with electronics preferred Required Skills and Abilities ? Able to effectively engage customers via phone, email, and in person ? Superb communication skills, both verbal and written ? Excellent time management and multi-tasking skills ? Strong attention to detail ? Proven ability to provide outstanding customer service ? Ability to deal with difficult situations with tact and proper judgment under pressure ? Ability to meet strict internal and external timelines / milestones ? Able to effectively provide, receive, and respond positively to constructive feedback ? Ability to anticipate, identify and respond to changing business priorities ? Ability to produce professional documents, including spreadsheets, correspondence and e-mail ? Proficiency with MS Windows Office Suite A few other points of interest : ? We offer a solid health benefits package, including Medical/Dental/Vision/Life and Disability Insurance. ? We also offer 401(k) with company match, paid holidays, 3 weeks of Paid Time Off, and opportunities for professional development. --------------------------immediate hire----------------------------------

Job Title: Call Center Representative * Company: Location: Iowa City, IA Description: Call Center Agents needed. AM & PM schedules to fit your lifestyle Paid Training Weekly Paychecks Professional Environment WE PROMOTE FROM WITHIN!!

Job Title: Customer Service Representative Company: U-Haul International, Inc Location: Coralville, IA Description: A Customer Service Representative will perform various duties including: levels inspection, cleaning rental equipment, dispensing propane, maintaining the facility and lot in a clean condition, serving customers in person and on the telephone, and using the computer to prepare rental contracts and invoices. Requirements: *Valid drivers license and a good driving record *Ability to operate motor vehicles with both types of transmission (automatic or standard)

Job Title: Customer Care Representative I Company: Integrated DNA Technologies Location: Coralville, IA Description: Integrated DNA Technologies is currently hiring for a full time Customer Care Representative I. Responsibilities include: Answering and documenting all incoming support calls, emails, and webchats from IDT customers; understanding and executing various process flows; and assisting customers through the ordering process; developing a thorough knowledge of IDT products and providing recommendations to customers for product usage. Qualifications include: A four-year degree in a science related field and/or experience in either a science or customer service field is preferred. This position requires a highly organized individual with good computer skills, multitasking skills, and the ability to interact in a professional manner with customers, employees and all levels of management. Must have a strong attention to detail and the ability to learn quickly. There may be occasional times when working over 40 hours per week may be needed. Some lifting of up to 25 lbs. may be necessary. This position will work M-F, 9:30am-6:30pm. Completion of Business Writing Assessment through Kirkwood. Register to View , preferred.For more information and to apply you may go on-line at www.idtdna.com, under the careers section, or mail your resume to: R. Sola Valencia, Integrated DNA Technologies, Inc., 1710 Commercial Park, Coralville, IA 52241. No phone calls, please. EOE