Customer Service Jobs in Dubuque, Iowa

Job Title: Customer Service Rep - Dubuque, IA Company: Labor Ready Location: Dubuque, IA Description: Overview: Are you searching for career growth in an exciting industry?  Labor Ready, a TrueBlue company, is now hiring a permanent, full-time Customer Service Representative in your area.  We're a multi-brand, international organization with multiple career paths available!Some of the exciting features of this opportunity include:Career growth.Competitive salary.Tuition Reimbursement.Monthly bonus potential.Excellent benefits package.Fast-paced work environment.In this role, building relationships with both customers and temporary employees is essential as well as assisting branch management with sales and customer service.  This is an excellent opportunity to start learning the management ropes and to define your own career path in either operations or sales. In fact, over half of our Branch Managers were promoted from their former Customer Service Representative roles!  With Labor Ready, the possibilities are endless. Candidate must have flexible schedule and will be required to work Responsibilities: Responsibilities include:Frequent cold-calling and appointment setting.Call existing customers to generate repeat sales.Assist new applicants with the employment process, answer questions and qualify potential temporary employees for eligibility to work. Assist with dispatch by preparing work tickets, distributing safety equipment, selecting employees for job assignments, and directing them to the job site location. Drive temporary workers to and from job sites as needed (mileage compensated).Input, maintain and follow-up on accounts receivable. Process credit applications and set credit limits.  Make collection calls to customers.Assist in worker payout and process payroll from completed work tickets. Required Skills and Experience: Successful CSR skills and characteristics:High school diploma or GED required; One year of college or technical training preferred.Must have valid driver's license and a car that can be used for work.2 years sales or appointment setting experience preferred.Highest commitment to quality customer service.Excellent communication skills, both written and verbal.Strong computer skills; Ability to learn and work with new programs.Bilingual language skills a plus. TrueBlue, Inc. is an Equal Opportunity Employer.  We embrace diversity at all levels of our organization and encourage all qualified employees to explore this opportunity. NOTICE REGARDING BACKGROUND CHECKS:Labor Ready will conduct a background check to verify the information contained in your application for employment and to help determine whether you are a suitable candidate for such employment. The background information obtained may include, but is not limited to, information about educational history, prior employment, criminal record, driving record verification and a drug test. If Labor Ready intends to use any information obtained through this background check in whole or in part in making an adverse employment decision, you will be provided with a (1) a copy of your background report and (2) a written summary of your rights under the Fair Credit Reporting Act.

Job Title: Customer Service Rep (302972-797) Company: Medline Industries, Inc. Location: Dubuque, IA Description: 302972-797 Job Description If you want to be part of something special, Medline is the place for you! One of Dubuque's fastest growing companies, Medline has expanded its local office from 25 to over 290 employees in just 9 years. As a Customer Service Representative for Medline you will provide World Class Customer Service to our large customer base in our heavy call volume, fast paced Contact Center. Some responsibilities include the placing, tracking, and maintenance of orders, providing product information, checking inventory status, and facilitating price quotes. We are looking for motivated, excited, and detail-oriented people to fit into our unique environment. Ideally you will have previous contact center experience, very strong computer skills, and strong familiarity with medical terminology. Experience with credit/collections/finance is equally important. A high school diploma or equivalent is required; some college is strongly preferred. Job Location Dubuque, IA, US. Position Type Full-Time/Regular

Job Title: Customer Service Rep (302981-797) Company: Medline Industries, Inc. Location: Dubuque, IA Description: 302981-797 Job Description If you want to be part of something special, Medline is the place for you! One of Dubuque's fastest growing companies, Medline has expanded its local office from 25 to over 290 employees in just 9 years. As a Customer Service Representative for Medline you will provide World Class Customer Service to our large customer base in our heavy call volume, fast paced Contact Center. Some responsibilities include the placing, tracking, and maintenance of orders, providing product information, checking inventory status, and facilitating price quotes. We are looking for motivated, excited, and detail-oriented people to fit into our unique environment. Ideally you will have previous contact center experience, very strong computer skills, and strong familiarity with medical terminology. Experience with credit/collections/finance is equally important. A high school diploma or equivalent is required; some college is strongly preferred. Job Location Dubuque, IA, US. Position Type Full-Time/Regular

Job Title: Customer Service Rep (302977-797) Company: Medline Industries, Inc. Location: Dubuque, IA Description: 302977-797 Job Description If you want to be part of something special, Medline is the place for you! One of Dubuque's fastest growing companies, Medline has expanded its local office from 25 to over 290 employees in just 9 years. As a Customer Service Representative for Medline you will provide World Class Customer Service to our large customer base in our heavy call volume, fast paced Contact Center. Some responsibilities include the placing, tracking, and maintenance of orders, providing product information, checking inventory status, and facilitating price quotes. We are looking for motivated, excited, and detail-oriented people to fit into our unique environment. Ideally you will have previous contact center experience, very strong computer skills, and strong familiarity with medical terminology. Experience with credit/collections/finance is equally important. A high school diploma or equivalent is required; some college is strongly preferred. Job Location Dubuque, IA, US. Position Type Full-Time/Regular

Job Title: Customer Service Rep (303000-797) Company: Medline Industries, Inc. Location: Dubuque, IA Description: 303000-797 Job Description If you want to be part of something special, Medline is the place for you! One of Dubuque's fastest growing companies, Medline has expanded its local office from 25 to over 290 employees in just 9 years. As a Customer Service Representative for Medline you will provide World Class Customer Service to our large customer base in our heavy call volume, fast paced Contact Center. Some responsibilities include the placing, tracking, and maintenance of orders, providing product information, checking inventory status, and facilitating price quotes. We are looking for motivated, excited, and detail-oriented people to fit into our unique environment. Ideally you will have previous contact center experience, very strong computer skills, and strong familiarity with medical terminology. Experience with credit/collections/finance is equally important. A high school diploma or equivalent is required; some college is strongly preferred. Job Location Dubuque, IA, US. Position Type Full-Time/Regular

Job Title: Customer Service Rep (302970-797) Company: Medline Industries, Inc. Location: Dubuque, IA Description: 302970-797 Job Description If you want to be part of something special, Medline is the place for you! One of Dubuque's fastest growing companies, Medline has expanded its local office from 25 to over 290 employees in just 9 years. As a Customer Service Representative for Medline you will provide World Class Customer Service to our large customer base in our heavy call volume, fast paced Contact Center. Some responsibilities include the placing, tracking, and maintenance of orders, providing product information, checking inventory status, and facilitating price quotes. We are looking for motivated, excited, and detail-oriented people to fit into our unique environment. Ideally you will have previous contact center experience, very strong computer skills, and strong familiarity with medical terminology. Experience with credit/collections/finance is equally important. A high school diploma or equivalent is required; some college is strongly preferred. Job Location Dubuque, IA, US. Position Type Full-Time/Regular

Job Title: Customer Service Rep (302975-797) Company: Medline Industries, Inc. Location: Dubuque, IA Description: 302975-797 Job Description If you want to be part of something special, Medline is the place for you! One of Dubuque's fastest growing companies, Medline has expanded its local office from 25 to over 290 employees in just 9 years. As a Customer Service Representative for Medline you will provide World Class Customer Service to our large customer base in our heavy call volume, fast paced Contact Center. Some responsibilities include the placing, tracking, and maintenance of orders, providing product information, checking inventory status, and facilitating price quotes. We are looking for motivated, excited, and detail-oriented people to fit into our unique environment. Ideally you will have previous contact center experience, very strong computer skills, and strong familiarity with medical terminology. Experience with credit/collections/finance is equally important. A high school diploma or equivalent is required; some college is strongly preferred. Job Location Dubuque, IA, US. Position Type Full-Time/Regular

Job Title: Customer Service Representative - 12:30pm to 8:30pm Shift Company: Sedgwick Claims Management Services, Inc Location: Dubuque, IA Description: Job Title: Customer Svc Rep I - DSL City: Dubuque State/Province: Iowa Position Type: Full Time Description: Customer Service Representative I CLAIM YOUR FUTURE AS A GREAT PERFORMER! Continuing double-digit revenue growth rates and progressive employment practices make Sedgwick Claims Management Services the place where great people can do great things for clients while maximizing their career possibilities. We have earned a reputation for innovation, quality, sustained growth, financial stability and a colleague-friendly work environment. We are proud to have been voted the Best TPA in America for 2005 and 2006, and the first and only Third Party Administrator to receive the coveted Employer of Choice designation. Come be a part of our team and "Claim Your Future." PRIMARY PURPOSE: To expedite the claims application process; to ensure correct case assignment; and to act as a customer liaison in assisting the customer with the correct contact person to resolve problems and/or questions. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Acts as primary liaison with customer in solving problems related to the application process and service. Communicates clearly and professionally with the customer by telephone and/or written correspondence regarding all aspects of claims process. Educates and informs the customer by telephone, written correspondence and/or the claims system about the documentation required to process a claim, required time frames, payment information and claim status. Enters verbal and written application information that meets both the internal and external customers requirements accurately into the claims management system. Assigns new claims to the appropriate claims handler. Directs customer calls to the correct person at all locations. Participates in and maintains a quality service culture within the Customer Service Team. Supports the total performance management initiative. QUALIFICATIONS Education & LicensingHigh school diploma or GED required. ExperienceOne (1) year customer service experience required; preferably in an inbound call center. Skills & Knowledge Knowledgeable in disability plan eligibility, coverage and benefits Good customer service skills Excellent oral and written communication, including presentation skills PC literate, including Microsoft Office products Strong organizational skills Good interpersonal skills Ability to work in a team environment Ability to meet or exceed Performance Competencies WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. Sedgwick CMS is an Equal Opportunity Employer and a Drug-Free Workplace Additional Information: N/A

Job Title: Customer Service Rep (302971-797) Company: Medline Industries, Inc. Location: Dubuque, IA Description: 302971-797 Job Description If you want to be part of something special, Medline is the place for you! One of Dubuque's fastest growing companies, Medline has expanded its local office from 25 to over 290 employees in just 9 years. As a Customer Service Representative for Medline you will provide World Class Customer Service to our large customer base in our heavy call volume, fast paced Contact Center. Some responsibilities include the placing, tracking, and maintenance of orders, providing product information, checking inventory status, and facilitating price quotes. We are looking for motivated, excited, and detail-oriented people to fit into our unique environment. Ideally you will have previous contact center experience, very strong computer skills, and strong familiarity with medical terminology. Experience with credit/collections/finance is equally important. A high school diploma or equivalent is required; some college is strongly preferred. Job Location Dubuque, IA, US. Position Type Full-Time/Regular

Job Title: Customer Service Rep (302973-797) Company: Medline Industries, Inc. Location: Dubuque, IA Description: 302973-797 Job Description If you want to be part of something special, Medline is the place for you! One of Dubuque's fastest growing companies, Medline has expanded its local office from 25 to over 290 employees in just 9 years. As a Customer Service Representative for Medline you will provide World Class Customer Service to our large customer base in our heavy call volume, fast paced Contact Center. Some responsibilities include the placing, tracking, and maintenance of orders, providing product information, checking inventory status, and facilitating price quotes. We are looking for motivated, excited, and detail-oriented people to fit into our unique environment. Ideally you will have previous contact center experience, very strong computer skills, and strong familiarity with medical terminology. Experience with credit/collections/finance is equally important. A high school diploma or equivalent is required; some college is strongly preferred. Job Location Dubuque, IA, US. Position Type Full-Time/Regular