Customer Service Jobs in Bedford, Iowa

Job Title: Customer Service Manager Trainee ( SAINT JOSEPH_64507) Company: Schwan Food Company Location: Saint Joseph, MO Description: Schwan Food Company - Show all jobs for Schwan Food Company Company : Schwan's Home Service, Inc. Job Title : Customer Service Manager (Formerly Route Manager) Description : This outside sales position is responsible for selling a variety of frozen food to new and existing customers throughout an assigned route sales delivery area. The position is also required to build new customers and operate a commercial motor vehicle. Flexible schedules and routes may now be available in your area. DUTIES & RESPONSIBILITIES Sells and delivers frozen food and other company products to up to 120 customer's homes or places of business. Completes all assigned route and building days according to schedule determined by manager. Follows guidelines of Good Sales Practices, such as including but not limited to; displaying products, calling on all customers, following up on missed/not at home customers, professional demeanor and good hygiene. Seeks out and establishes new customers for the route system in the assigned areas. Makes sales presentations to prospective customers. Informs customers of new products and any special services. Addresses service complaints and works to resolve them. Communicates complaints and resolution to manager in a timely manner. Conducts daily safety inspections and safe operation of the commercial motor vehicle as required by regulation and company policy. Federal Stamp Program, company policies and Federal DOT compliance; compliance to state and federal traffic laws required. Filed daily sales reports via computer and completes all paperwork, and hand-held computer preparation for the next day in accordance with corporate procedures. Accounts for and turns in all forms of payment collected each working day at the designated depository in accordance with corporate procedures. EOE --> Company : Schwan's Home Service, Inc. Job Title : Customer Service Manager (Formerly Route Manager) Description : This outside sales position is responsible for selling a variety of frozen food to new and existing customers throughout an assigned route sales delivery area. The position is also required to build new customers and operate a commercial motor vehicle. Flexible schedules and routes may now be available in your area. DUTIES & RESPONSIBILITIES Sells and delivers frozen food and other company products to up to 120 customer's homes or places of business. Completes all assigned route and building days according to schedule determined by manager. Follows guidelines of Good Sales Practices, such as including but not limited to; displaying products, calling on all customers, following up on missed/not at home customers, professional demeanor and good hygiene. Seeks out and establishes new customers for the route system in the assigned areas. Makes sales presentations to prospective customers. Informs customers of new products and any special services. Addresses service complaints and works to resolve them. Communicates complaints and resolution to manager in a timely manner. Conducts daily safety inspections and safe operation of the commercial motor vehicle as required by regulation and company policy. Federal Stamp Program, company policies and Federal DOT compliance; compliance to state and federal traffic laws required. Filed daily sales reports via computer and completes all paperwork, and hand-held computer preparation for the next day in accordance with corporate procedures. Accounts for and turns in all forms of payment collected each working day at the designated depository in accordance with corporate procedures. EOE City: SAINT JOSEPH State: MO Zip: 64501 Country: United States of America Job ID: schwanservice- Register to View _SAINT%20JOSEPH_64507_Jan_22_2010__3%3a59PM Job Channel: USA-MO Customer Service Posted: 01/26/10

Job Title: Customer Service Specialist Company: Location: Saint Joseph, MO Description: Customer Service Specialist Looking for someone with great customer service skills. Position pays between $10-15/hour and offers medical benefits.

Job Title: Customer Service Agent Company: Location: Saint Joseph, MO Description: Looking to hire customer service agents. Offering 15/hr. Must be able to meet these requirements: ?Confer with customers by telephone or in person to provide information about products and services, to take or enter orders, cancel accounts, or to obtain details of complaints. ?Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. ?Check to ensure that appropriate changes were made to resolve customers' problems. ?Refer unresolved customer grievances to designated departments for further investigation. ?Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. If you feel you are the right candidate for the this job, please reply to the email listed below: Register to View Please put the job title in the subject line when applying.

Job Title: Customer Service Representative **Updated Schedule** Company: Bellevue University  Location: Bellevue, NE Description: Bellevue University offers quality liberal arts and career-oriented programs at undergraduate and graduate levels to a diverse student body through both in-class and online venues.  The Enrollment Management department is currently seeking an energetic individual for the position of Customer Service Representative. This position will be responsible for receiving calls on a multi-line phone system, responding to inquiries and/ or directing to the appropriate department or staff person. This position is accountable for supporting the department’s procedures and policies.  The incumbent will be preparing packets for mailing and/or distributing materials. The position assists with data entry in creating and maintaining student records in the database. To qualify for this exciting opportunity a High School Diploma or equivalent required; some college coursework preferred.  Excellent human relations, customer service and interpersonal communication skills required. Strong verbal and written communication skills required. Experience handling a multi-line phone system is strongly preferred. The ideal candidate will be dependable, organized and detail oriented. Knowledge and experience with Microsoft Office (Word, Excel, Outlook, and Internet) is desired. The incumbent must have the ability to maintain a strict level of confidentiality in the handling of account and student information. Hours:  Monday-Thursday (1:00p.m.-10:00p.m.); Friday (8:00a.m.-5:00p.m.).  Bellevue University is a fast-paced, fast-growing institution accredited to offer bachelor and master degrees and degree-completion programs online, as well as within a 250-mile radius of Omaha. Benefits (health, dental, vision, tuition, etc.) are available with this position. Visit our home page at http:www.bellevue.edu for more information. Modify / Close Posting

Job Title: EXCITING OPPORTUNITY FOR EXPERIENCED CUSTOMER SERVICE SPECIALISTS! Company: Noll Human Resource Services  Location: Bellevue, NE Description: New project for Large Financial firm located in Bellevue, NE is needing 6 experienced Customer Service Specialists to join their growing team!!  Work Monday-Friday 8a-4:30p. Business casual dress environment!!! Excellent communication skills-both written and oral Ability to multi-task Outstanding customer service skills Must be able to type 35wpm and 5,000kph data-entry Proficient in Excel, Word & Outlook MUST BE ABLE TO PASS A PRE-EMPLOYMENT CREDIT AND CRIMINAL BACKGROUND CHECK!!!!! To apply, email resume to Register to View or fax to 334-7333, ATTN: Mikaila ******ONLY BEST FIT CANDIDATES WILL RECEIVE A RESPONSE******* Modify / Close Posting

Job Title: Assistant Director, Customer Service Company: Bellevue University  Location: Bellevue, NE Description: Bellevue University is a recognized leader in providing quality business, liberal arts and career-oriented programs at undergraduate and graduate levels to a diverse student body through in-class and online venues.  The University has established itself as an important national force for quality, growth, and innovation in traditional, accelerated and online programs while emphasizing teaching excellence, Cyber-active learning, and interactive education. Due to our continued growth, our Information Technology Services department is searching for a knowledgeable individual to fill our Assistant Director, Customer Service position.  We are looking for an individual who can effectively communicate to understand how the clients needs can be met through an IT solution! The Assistant Director, Customer Service is responsible for providing leadership, planning, operations, relating to service delivery across the breadth of information technology offerings.  This position is responsible for supporting business process design and improvement, through tracking service responses for incidents and feature requests, developing technical specifications for new development, developing specifications for business intelligence programming, report development, and documentation of IT services and processes. The incumbent manages the delivery team (business analysts and report developers) and serves as the liaison between internal IT customers, and the IT development and systems teams. The Assistant Director develops, maintains, and executes a communication plan for the ITS department that ensures internal and external stakeholders are kept informed regarding product status and changes. To qualify for this exciting opportunity a Bachelor’s degree in Computer Science/Information Systems, Business Administration, or related discipline is required.  The ideal candidate will have five (5) years experience in customer service that relates to IT with at least four (4) years management experience.  You will also need the following: Experience and knowledge of ERP systems, business process management, customer care, and how to use technology and applications to solve business problems is essential.  Excellent written and verbal communication skills combined with the ability to listen to and understand information and ideas presented through customer contact. Demonstrated problem solving skills and ability to make sound and accurate decisions. Demonstrated skill in business process development, formulating policy, and developing and implementing new strategies. Skill in budget preparation and fiscal management. Ability to perform various tasks simultaneously and work in a fast-paced environment, while producing optimal outcomes.  Flexibility and the ability to operate under stressful, time-sensitive deadlines. Excellent customer service orientation required and ability to facilitate resolution to questions and concerns with internal and external customers. Must be able to maintain a high degree of confidentiality. Bellevue University is a fast-paced, fast-growing institution accredited to offer bachelor, master and PhD degrees, and degree-completion programs online, as well as within a 250-mile radius of Omaha, Nebraska.  A full benefits (health, dental, vision, 403b match, tuition remission, paid vacation/sick, etc.) package is available with this position.  For more information about Bellevue University, please check out our home page at http:www.bellevue.edu. Modify / Close Posting

Job Title: Customer Service Representative (302664-773) Company: ZC Sterling Location: Harlan, IA Description: 302664-773 Job Description JOB SUMMARY: Responsible for answering inbound customer service calls regarding supplemental insurance products. PRIMARY DUTIES AND RESPONSIBILITIES: Delivers timely, accurate customer service Responsible for receiving inbound calls Ensures the highest level of customer satisfaction Meets and maintains productivity and quality standards Able to meet and maintain availability standards, schedule adherence and attendance guidelines Required Skills Excellent customer service skills Organizational and problem solving skills Ability to work in a fast paced environment Demonstrated initiative Maintains a supportive, positive attitude Analytical ability at a level sufficient to understand and resolve client/customer requests and concerns Strong verbal and written communication skills Ability to handle escalated calls Ability to prioritize effectively, and successfully complete multiple tasks within assigned deadlines Ability to work in a team environment, resolve problems and receive constructive feedback Ability to follow a set work schedule and adapt to changes as necessary Required Experience High school diploma or equivalent Prefer a minimum of 1-2 years as a telephone and/or online customer service representative Excellent customer service skills Proficiency with a computer Ability to type 5000 keystrokes per hour required Job Location Harlan, IA, US. Position Type Full-Time/Regular

Job Title: Customer Service Representative - Part Time (302660-773) Company: ZC Sterling Location: Harlan, IA Description: 302660-773 Job Description JOB SUMMARY: Responsible for the development of valuable leads for insurance and insurance related products. PRIMARY DUTIES AND RESPONSIBILITIES: Place and receive outbound and inbound calls related to the development of insurance leads. Update the database with accurate customer information. Participate in ongoing training and development. Assist in the training of newly hired Welcome Callers. Other duties as assigned.  Required Skills Able to handle multiple tasks in a sometimes stressful environment. Able to operate keyboard and telephone, and view computer screen. Ability to alternately sit and stand for long periods of time. Able to maintain regular / punctual attendance. Ability to work with others in a team environment. Required Experience At least 18 years of age. High school diploma or equivalent. Sales / Customer Service experience preferred. Bilingual in both Spanish and English a plus. Excellent verbal communication skills. Job Location Harlan, IA, US. Position Type Part-Time

Job Title: Customer Service Representative - Unlicensed (302566-773) Company: ZC Sterling Location: Harlan, IA Description: 302566-773 Job Description ZC Sterling Corporation is a leading provider of specialty insurance and technology-enabled solutions for the mortgage and homebuilder industries. The company provides hazard insurance tracking and outsourcing services, voluntary homeowners insurance, customized real estate tax services and customer care solutions for lenders, mortgage servicing organizations and homebuilders nationwide. ZC Sterling is headquartered in Atlanta with operations in California, Florida, Iowa, Nebraska, New Mexico, North Carolina and Texas. Under the direction of the Supervisor of the Customer Service Department, this position is responsible for the processing of a high volume of incoming and outgoing phone calls. To provide exceptional customer service to our policy holders and external customers, escrow title offices, insurance companies, and mortgage lenders on non-coverage related matters. Position Summary: Under the direction of the Manager of the Customer Service Department, this position is responsible for the processing of a high volume of incoming and outgoing phone calls; provide exceptional customer service to our policy holders and external customers like escrow title offices, insurance companies, and mortgage lenders on “non-coverage related matters”. Duties and Responsibilities: Review and distribute incoming mail, email and faxes Process requests for mortgagee changes Arrange, research and resolve “returned mail” issues Retrieve voice messages from department voice mail and distribute to licensed agents to ensure prompt response to inquiries Provide general clerical functions Required Skills Excellent verbal and written communication skills Ability to handle the volume of incoming calls Ability to provide friendly customer service and resolve customer issues Good organizational skills and attention to detail Team player Intermediate knowledge of Microsoft Word and Excel Dependable, self-motivated and able to take direction Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, talk, read, listen and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee may occasionally lift and/or move up to 25 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Working Conditions: Work is performed primarily in a standard office environment, but may involve exposure to moderate noise levels from high-speed printers and other peripherals. Work involves operation of personal computer equipment for six to eight hours daily. Required Experience High School diploma or GED plus at least two years of job experience in a service oriented position or call center Minimum of 5000 keystrokes per hour   ZC Sterling is an equal opportunity employer. It is the policy of ZC Sterling that all employees and applicants for employment will be treated in all respects on the basis of their merit and qualifications and without regard to their race, color, national origin, age, disability, sexual orientation, religion, gender, military status, marital status or ancestry. Job Location Harlan, IA, US. Position Type Full-Time/Regular