Customer Service Jobs in Indiana

Job Title: Customer Care Assistant Company: ACS-Anderson, IN Location: Anderson, IN Description: Affiliated Computer Services, Inc., a Xerox Company is a FORTUNE 100 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive. If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today. Using a computerized system, responds to customer inquiries in a call center environment. May perform one or more of the following: Responds to telephone inquiries and complaints using standard scripts and procedures. Gathers information, researches/resolves inquiries and logs customer calls. Communicates appropriate options for resolution in a timely manner. Informs customers about services available and assesses customer needs. Schedules work to ensures accurate phone coverage; monitors priority of calls and shifts escalated calls to assure resolution to problems. Prepares standard reports to track workload, response time and quality of input. Assists in planning and implementing department goals and makes recommendations to management to improve efficiency and effectiveness. All other duties as assigned. ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling Register to View or by sending an e-mail to Register to View -inc.com.

Job Title: Customer Service Representatives Wanted Company: Location: Fort Wayne, IN Description: 2010 Expansion. Multiple openings in entry-level sales & service. Work with customers face to face. Great pay, flat rate not based on sales or commissions. No experience is needed as we will train. Work available for days, evenings, and/or weekends. Weekends not required as the openings are very flexible. Simple work, but rewarding. Our office is located 10 minutes from IPFW on Coliseum Blvd. First come, first considered. Start asap. Call today 260- 918- 3439. Our receptionist will give you more information and schedule you for an interview ASAP if you are qualified. You may aslo apply online Register to View workforstudents.com. Any and all ages 17+ may apply. Some conditions exist.

Job Title: Customer Assistant - Indianapolis, IN Company: AT&T Location: Indianapolis, IN Description: Time to broaden your view of communications careers. Welcome to AT&T. Deeper product base. Broader career options. Together at last. Experience it for yourself. Customer Assistant - Indianapolis, IN DescriptionLOOKING FOR A COMPANY THAT VALUES YOUR POTENTIAL? A job with AT&T as a Customer Assistant can provide you with exactly that! Don't miss this opportunity to join the company recognized by Fortune magazine as the World's Most Admired Telecommunications Company and ranked #2 on DiversityInc's list of 2009 Top 50 Companies for Diversity. Take advantage of our paid training and wide range of career possibilities. AT&T offers a competitive salary and benefits that include medical, dental, paid vacation, and more! Our Customer Assistants are the first point of contact in helping customers with DSL self-installation and service in our high-paced call centers. What you'll do as an AT&T Customer Assistant: Assist customers with registration, email creation, DSL physical line signal testing, modem/filter set-up Assist customers with email, browser, and modem troubleshooting Interact with other departments to resolve customer issues or provide additional services Click here to learn more about this job from AT&T employees! QualificationsIn addition to STRONG communication skills, our Customer Assistants must have: Data entry and problem solving skills Basic computer skills Satisfactory results from a background/employment history investigation and drug screening The ability to work day, evening, night, weekend and split shifts Qualify on pre-employment screening: Internet Services Mini Course (IS-MC) Customer Service Assessment (CSA) Keyboarding Skills Test (KST) Test study guides can be found at www.att.jobs/tips .

Job Title: Customer Care Supervisor Company: ACS, A Xerox Company Location: Indianapolis, IN Description: Customer Care SupervisorVisit the ACS webpage | Click here to see Profile Customer Care Supervisor Description Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive. If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today. Directs and/or manages all activities associated with Call Center operations, including developing and implementing policies and procedures on systems. Establishes and implements performance and service standards. Develops and implements process and/or operational improvements to enhance efficiency and effectiveness of operations. Ensures productivity meets or exceeds service and quality standards. Develops departmental budget and controls costs. Supervisory experience of a Call Center is preferred. All other duties as assigned. ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling Register to View .

Job Title: Customer Service Representative - Immediate Opening Company: Location: Indianapolis, IN Description: This is an excellent opportunity for everyone to get to know the Consumer Finance Business and gain knowledge that can be used for a life anywhere destiny lead you. QUALIFICATION AND DEMANDS: - Outgoing Individuality - Basic Office Experience Preffered - Customer Service Skills - Perfect Phone Skills - Knowledge in Typing and Data Entry - MS and Internet Experience - General Math and Grammar Skills. In case you have the above listed characteristics and abilities and enjoy working in a fast-paced environment with much customer cooperation then you will be pleased with this work.

Job Title: Customer Care Assistant Company: Location: Muncie, IN Description: This position is a Customer Service providing service to a wireless client; it entails basic customer service, information and light technical support. Requirements: *18 years of age *Call Center / customer experience *High school / GED *Type at least 25 words per minute *Open Availability Essential Functions/Primary Responsibilities ? Receive and terminate calls using company computer and telephonic equipment. ? Verbally deliver message displayed on a computer screen using a telephonic headset. ? Calls are not ?scripted? and require Inbound Wireless CSR to interact with customers in a low or non-structured manner to obtain/convey information, or capture information correctly. ? Input information into a computer system while speaking on the phone. ? Appropriately respond to questions according to client and company expectations. ? Maintain minimum standards of call volume productivity and other project goals per company expectations (ratio of order to calls taken, maintaining standard call length, etc.) ? Tactfully handle confrontational or stressful interactions with the public. ? Accurately and reliably complete supporting paperwork, as required. ? Participate in ongoing training to maintain a high level of product knowledge and presentation skills. ? Regularly and reliably report for and complete entire shifts as scheduled. Please email me at Register to View -inc.com or feel free to call me at Register to View ext 104-4612, for any questions and concerns.

Job Title: Customer Resource Specialist Company: University of Phoenix Location: Merrillville, IN Description: Under minimal supervision, this position is accountable for all customer interaction and problem solving, as well as, for bringing successful closure to all service related issues associated with University academic policies, procedures, and standards. This position is accountable for understanding, as well as, applying and interpreting University academic policies, procedures, and services to students, campuses, corporate personnel, and other higher education institutions. Required Knowledge, Skills and Ability: A bachelor's degree in business, education, psychology or related field preferred. Proven experience in a business, education or service environment responding to customer inquiries regarding company policies, procedures, and standards, as described above. Proven knowledge and understanding of University academic policies and procedures strongly preferred. Must have excellent oral, written and interpersonal communication and customer service skills to handle complex and sensitive interactions with internal and external customers, as described above. Must have the ability to acquire and utilize a sound knowledge of company's information systems, as well as, fundamental knowledge of company, services and products, as described above. Must have a working knowledge of personal software packages to create and generate reports, as well as, retrieve and track reporting data, as described above. Must possess excellent organizational skills to display the ability to provide timely, accurate information on a variety of academically oriented subjects, as described above. Must possess excellent communication skills to maintain a positive, professional and helpful attitude with customers. Must demonstrate a minimum typing speed of 35 WPM. Ability to handle a high volume of incoming calls, search the appropriate resources tools for correct and timely information, and maintain a professional demeanor all times. Additional Position Specifications: Evening and weekend student resource center coverage. Additional responsibilities include scheduling of tutoring sessions and workshops for students.

Job Title: customer service rep, interview today Company: Location: Indianapolis, IN Description: Call Register to View We are looking to fill position in our customer sales and service, no expereince required since it is entry level. Great starting pay not based on sales or commissions Position includes working face to face with customers, low-key laid, back environment. Simple but rewarding work. Flexible schedules, includes: morning, evening, week days/ weekends. Able to work around school, kids, other job, etc. Hiring on a first come, first considered basis. Start asap. Call our receptionist Ashley today before 5pm at Register to View . She will give you more information on the position and, if qualified, schedule you for an interivew asap. We are located right off of 1-65, on the south side, on the corner of Southport and Gray Road.

Job Title: Customer Service Specialist Company: Location: Lafayette, IN Description: INTRODUCTION Are you a mature, responsible and customer-focused professional seeking an opportunity to truly enhance customer satisfaction? Do you want to play an integral role in the decisions, management and success of your department? Are you looking for an opportunity to build rapport with repeat customers and be the primary contact customers turn to for assistance? If you are a courteous, detailed and highly dependable professional who is truly dedicated to exceeding your customers? expectations, this may be the job for you! J.D. Byrider, the nation?s largest used car and subprime finance company is now seeking a Customer Service Specialist. The Customer Service Specialist (CSS) is the primary contact within the Service Department and has the integral responsibility for enhancing customer satisfaction. RESPONSIBILITIES Process customers? requests of service Provide general information on Service Department policies Identify customer service issues Refer calls to appropriate department personnel as needed Verify quality service. BENEFITS We offer a competitive hourly rate of pay, generous bonus opportunity and an extensive benefits package to include but not limited to: PPO Health & Dental Company Paid Vision Coverage When Part Of Our Health Plan Company Paid Term Life Insurance Company Paid Short & Long Term Disability Excellent Matching 401k Plan ($1 for $1 on first 4% & $.50 on $1 for next 2%) (Also 100% vesting when eligible to enroll) Excellent Paid Time Off Plan With 3 Paid Days Off After Only 3 Months Paid Holidays Ongoing Training Flex Spending Accounts Direct Deposit Prescription Plan Additional Life Insurance Plan And More! This position requires the accurate performance of a variety of general clerical duties including but not limited to: maintaining files, records, inventory, and office supplies, typing, proofreading a variety of documents, operating a variety of office machines, and receiving/processing/sorting incoming mail and invoices. Our service department hours are 8 a.m. to 6 p.m. M-F. MINIMUM REQUIREMENTS Minimum 3 years of face to face customer service experience Data Entry Experience (Excel or other spreadsheet experience) Ability to work 40 hours/week M-F. Maturity and patience A positive can-do attitude Ability to adapt, prioritize and multi-task Ability to handle high volume phone and face to face customer interaction Associates degree preferred Exposure to automotive service environment highly preferred If you?re looking to advance, and you?re looking for a company that can help you do that, look at J.D. Byrider. Let?s get you on the road toward a better career! For immediate consideration please apply online at www.jdbyrider.com, email your resume to Register to View , or fax your resume to Register to View . J.D. BYRIDER/CNAC CONDUCTS PRE-EMPLOYMENT DRUG AND CRIMINAL SCREENING.

Job Title: Customer Service Agent Company: Location: Indianapolis, IN Description: If you enjoy working with others,can manage customer support lines and make a substantial salary with an excellent benefit package, we are looking for you. This position has had many respondents, yet we haven't heard from you. Your immediate attention would be beneficial for all.