Customer Service Jobs in Michigan City, Indiana

Job Title: Customer Service Manager Company: Fifth Third Bank Location: Michigan City, IN Description: Experience MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:Work involves contact with the public, necessitating the ability to present a professional image. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Work involves extensive cash handling, which requires ability to perform basic math functions. Position requires an in-depth knowledge of retail policies, procedures and banking center systems in order to perform duties with minimal supervision, which is usually acquired with minimum of two (2) years of banking center experience. Work requires the ability to take initiative and utilize sound judgment in decision-making and higher-level problem solving. Position requires the ability to establish self as a leader, to not only perform in a leadership role, but to also be recognized by others as a leader. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Must have the ability to demonstrate a sales initiative. Need to have flexibility in scheduling.

Job Title: Customer Service Rep Company: Verizon Wireless Location: Valparaiso, IN Description: p Responsibilities Looking for a challenging career with unlimited potential for growth? Then it's time to consider Verizon Wireless. We believe in peak performance, and that means more than just striving to be the best – it means being the best. We're a confident and powerful team of individuals who feel part of something special, and drive towards the goals we set high for ourselves. You too? Then you might be perfect for a career as a Verizon Wireless Customer Service Representative. Your ability to listen and truly hear what's being said makes you a certified problem-solver. Always ready to lend a helping hand, you easily share your supportive nature with those around you. You're proud of your past successes and seem to achieve them effortlessly in part because your interpersonal skills are so great. Your dependability and enthusiasm for routinely exceeding expectations make you a perfect fit for a Verizon Wireless Customer Service Representative position. p QualificationsWe're looking for individuals who are great on the phone – that's where you'll do most of your work – and who are serious multi-taskers. If you're adept at working between multiple computer screens and have good technical skills, then you'll thrive in this structured work environment. At least one year of customer service experience is required, and a college degree is preferred. In return for all of your efforts, we'll be very proud to offer you comprehensive benefits that are truly Total Rewards, including: award-winning training, a competitive salary, medical/dental/vision from day one, 401(k), work-life programs, phone discounts, generous tuition assistance, and limitless opportunities for advancement.We are an equal opportunity employer m/f/d/v. It takes dedicated, hard-working people like you to provide the nation's best, most reliable wireless network. That's why we offer some of the best benefits around. And the best part is, the day you start is the day your medical/dental/vision/life insurance, paid vacation, training and tuition reimbursement benefits start.We also know how important work/life issues are in today's marketplace. And we reward you with competitive time off and employee assistance programs so you can manage work with the rest of your life.

Job Title: 3rd Shift Internal Sales / Customer Service Representative Company: Express-1 Location: Buchanan, MI Description: Express-1 Expedited Solutions, Inc. is a publicly held $100M company based out of Southwest, MI with a 20-year history in the transportation industry.  We have been recognized time and again by our customers for our dedication to service.  This commitment to excellence at Express-1 has created a dynamic, exciting environment that is both challenging and rewarding.  At Express-1 we place a premium on the energy of teamwork and innovation.   We have immediate opening for the following full time shifts: 3rd Shift, Weekends: Fri-Sun, 5pm-5am3rd Shift, Weekdays: Mon-Thurs, 5pm- 3am Summary: Answer Phones and monitor emails to respond to orders, general customer inquiries, invoice questions, customer complaints, and requests for quotes.  Ensure that invoice and driver pay are correct before sending through to billing and payroll.  Project a professional company image through phone interaction. Basic Responsibilities include but are not limited to:·         Take quote requests from customers and, by using defined procedures, be able to generate rates for them·         Obtains rate confirmation sheets·         Take customer orders and enter into computer·         Work with operations department to procure trucks to transport customer freight·         Use load tracking software to identify status of customer order·         Calls customers to verify final charges if any accessorials are added to shipment·         Notifies customer of any deviation from run schedule·         Verifies all details of shipment including pieces and weight, Proof Of Delivery (POD) and Bill Of Lading (BOL), reference numbers, dates and times, and ‘bill to/order by’·         Audits an invoice after run completion to confirm all details of shipment mentioned above·         Verifies billing amounts and charges·         Sets correct driver and outside carrier pay Qualifications:·         Phone/computer skills·         Understanding of customer accounts/codes·         Ability to effectively communicate with fellow employees and customers·         Ability to research, analyze, and act upon information received ·         Knowledge of GPS, or other comparable tracking system, is preferred  Working Conditions:Working conditions are normal for an office environment.To apply, please email resume, which position you are applying for (weekday or weekend) and salary requirements to Register to View -1.com .Please visit our website at Express-1.com.

Job Title: Customer Resource Specialist Company: University of Phoenix Location: Merrillville, IN Description: Under minimal supervision, this position is accountable for all customer interaction and problem solving, as well as, for bringing successful closure to all service related issues associated with University academic policies, procedures, and standards. This position is accountable for understanding, as well as, applying and interpreting University academic policies, procedures, and services to students, campuses, corporate personnel, and other higher education institutions. Required Knowledge, Skills and Ability: A bachelor's degree in business, education, psychology or related field preferred. Proven experience in a business, education or service environment responding to customer inquiries regarding company policies, procedures, and standards, as described above. Proven knowledge and understanding of University academic policies and procedures strongly preferred. Must have excellent oral, written and interpersonal communication and customer service skills to handle complex and sensitive interactions with internal and external customers, as described above. Must have the ability to acquire and utilize a sound knowledge of company's information systems, as well as, fundamental knowledge of company, services and products, as described above. Must have a working knowledge of personal software packages to create and generate reports, as well as, retrieve and track reporting data, as described above. Must possess excellent organizational skills to display the ability to provide timely, accurate information on a variety of academically oriented subjects, as described above. Must possess excellent communication skills to maintain a positive, professional and helpful attitude with customers. Must demonstrate a minimum typing speed of 35 WPM. Ability to handle a high volume of incoming calls, search the appropriate resources tools for correct and timely information, and maintain a professional demeanor all times. Additional Position Specifications: Evening and weekend student resource center coverage. Additional responsibilities include scheduling of tutoring sessions and workshops for students.

Job Title: Customer Service Reps Needed! Company: Location: South Bend, IN Description: NO SALES INVOLVED CUSTOMER REPRESENTATIVES NEEDED JOIN NORTH AMERICA?S LARGEST LAWN CARE COMPANY TODAY! NO EXPERIENCE NEEDED FULL TRAINING PROVIDED MON-THURS 5-9PM & SAT 10AM-2PM EARN $8.50 AN HOUR + BONUSES! REPLY WITH RESUME

Job Title: Customer Service Manager/Specialist Company: Spyglass Search Inc Location: South Bend, IN Description: Customer Service Manager/SpecialistMinimum of five years experience as a customer service rep or manager in a manufacturing environment.  The candidate must have good communication skills, ability to multi-task, attention to detail, strong service attitude, and the ability to work well with all levels within the organization.  Intermediate computer skills needed.   This is a profitable, stable organization in the southern part of our Michiana area. Ideal company culture for a team player.  The salary range depends upon the level of experience and education.   A college degree is not mandatory, but is a positive.   If you are looking for a new challenge please send your resume and salary history.

Job Title: Customer Service Representative - South Bend Company: Aaron's Location: South Bend, IN Description: Basic Function Responsible for maintaining administrative organization, customer files and processing customer transactions. Major emphasis on in-store sales, telephone sales, direct marketing, new customer growth and renewal payment processing in the store. Plays key role in the upkeep of the showroom floor as per the first up system. Bilinqual a PLUS! Reporting Reports directly to the Sales Manager Primary Responsibilities The Acquisition and Maintenance of Customers Accept and process current customer payments Process Order Forms and references Input customer information into the store computer for new lease agreements Update customer information and account status in the store's computer system Answer incoming telephone calls and route them to appropriate person-as per the first up system. File and maintain customer folders and records Assist customers on the showroom floor Direct customer opportunities immediately to the Sales Manager-as it relates to sales and service. Maintain the appearance and organization of the customer transaction counter Assist in the maintenance of the showroom through cleaning, organizing, merchandising, and pricing as per the first up system and as directed by management Maintain regular mailing campaign Other tasks as assigned by management Position requires Excellent interpersonal skills are required for daily customer contact Professional appearance Computer operations ability Good communication skills Bilinqual a PLUS! Excellent organizational skills Excellent telephone etiquette Strong sales skills-showroom and telephone High energy level Able to lift 50 lbs. Pre-employment Successful reference check and verification, drug screen, criminal background investigation and required testing PLEASE APPLY USING THIS BUTTON ONLY

Job Title: Customer Service Representative Company: Location: South Bend, IN Description: Great opportunity for an account representative for an established, reputable commercial collection agency. Company offers a competitive base salary plus bonus package, competitive benefit package. Nice work environment. Opportunity for career growth.Customer service skills a must,and able to handle high call volume.To apply contact Register to View

Job Title: Customer Service Agent Company: Location: South Bend, IN Description: Busy Department Store seeking a Customer Service Agent to handle calls and customers.

Job Title: Customer Care Representative Company: Great Lakes Cleaning Location: Saint Joseph, MI Description: Phone, schedules, communication skillsCommercial Cleaning Contractor now hiring a Customer Care Representative. Position is located in St Joseph. Work Monday thru Friday 8am-5pm. Ideal candidate MUST possess the following skills and abilities:Quality phone skills, efficiency, organization, multi tasking, participate as a team,Making schedules and meeting deadlines, problem solving, positive attitudeStrong communication skills (both oral and written) and the ability toremain calm in stressful situations.Must have reliable transportation as traveling to accounts is required at times.$36,000.00/yr, health insurance and vacationSend resumes to Register to View