Customer Service Jobs in Indianapolis, Indiana

Job Title: Customer Service Representative for Classic Cleaners Company: Location: Indianapolis, IN Description: Classic Cleaners is now hiring for a customer service representative at our store located on North Michigan Road. This is a permanent part-time position. Hours are from 3pm until 7pm M-F and every other Saturday from 8:30-4:30pm. Ideal candidate will be computer literate, feel comfortable working with a cash drawer, have excellent customer service skills and a very outgoing personality. Being detail oriented is a very important part of this position as well. If you love fashion, customer service and working for a great company, this is the job for you! Please apply online at www.classiccleaners.net OR e-mail your resume to Register to View I look to hire within the next week. On the job training is provided!

Job Title: P&C Customer Service Representative Company: Fox and Fox, Inc. Location: Indianapolis, IN Description: Employer Information About Fox and Fox, Inc. We are looking for an experienced licensed P & C customer service rep with experience with AMS360 if possible. View all our jobs Job To handle all servicing and assist in the sales of P&C accounts in accordance with the objectives and procedures outlined in the procedures manuals. Job functions & Responsibilities - AMS360 agency system Request quotations from companies per producers request Handle, or refer to appropriate producer, insured's questions and complaints. Process changes and renewal orders Input applications, renewals, cancellations, and endorsement info. Check new policies and renewals for accuracy before delivery. Process invoices and credits for agency billed business. Post payments Assist department manager with quarterly audits for Quality Control Program. Maintain direct communication with company underwriters. Excecute Bonds Issue certificates and binders Sett-up and maintain all electronic and paper files both active and pending. Process claims Process cold calls Maintain P/L rating package NOTES: US Residents Only

Job Title: CUSTOMER SERVICE MANAGER- Big Box Exp a MUST!! Company: Location: Indianapolis, IN Description: CUSTOMER SERVICE MANAGER Reports To: Operations Assistant Store Manager Supervises: Customer Service Supervisors and Customer Service ? Lay-a-ways & Returns GENERAL PURPOSE OF POSITION: As part of the management team, the Customer Service Manager is responsible for ensuring the highest level of customer service throughout the store and is a role model and leader who must solve problems, make informed decisions and manage the department wisely in order to achieve maximum results. As part of the management team, the Customer Service Manager is responsible for the day-to-day management of the front end, overseeing the functioning of the cash registers and supporting equipment, and all duties of the cashiers. Responsibilities include staffing, training, scheduling, inventory control, equipment maintenance, and loss prevention. REQUIREMENTS: ? 3+ years of Retail Management experience within a Big Box or Specialty environment ? Ability to work a full-time schedule including nights, weekends, and holidays ? Ability to handle a multi-million dollar sales volume ? Strong interpersonal, communication, organization and follow-through skills Email resume as a word attachment Subject: CUSTOMER SERVICE MANAGER- Store- 465

Job Title: Customer Service Rep(s) Wanted!! Immediate Openings 800/Wk And Up Company: Location: Indianapolis, in Description: MASSIVE HIRING 18-25 NEW CUSTOMER SERVICE REPS FULL TIME WORK IS NOW AVAILABLE-APPLY TODAY Work some days out of office Great Earned Vacations Customer Service reps will: Customer assistance, placing orders, and Entry level Service work Click Here To Apply • Location: Indianapolis • Post ID: 3035272

Job Title: CSR/Teller - Full Time - Market District Company: Fifth Third Bank Location: Indianapolis, IN Description: GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES & RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential. E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Bank Operations/Transactions A. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office. B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary. E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals A. Consistently meet or exceed sales referrals as set by management. B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded. SUPERVISORY RESPONSIBILITIES: N/A Experience MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires in-depth knowledge of retail policies and procedures in order to perform the essential duties with minimal supervision, which is usually acquired with a minimum of 2 years of CSR experience. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

Job Title: Customer Service Representative Company: Location: Indianapolis, IN Description: Provides daily store maintenance, helps customers, answers phones and emails. Must have the ability to multi-task and prioritize tasks. $10.75/hour. For consideration email Register to View

Job Title: Customer Service Representative I Company: International Paper Location: Indianapolis, IN Description: International Paper is currently looking for an experienced customer service professional in Indianapolis.   The ideal candidate will be bi-lingual in Spanish. This role will communicate with customers regarding orders and perform a variety of additional activities to facilitate excellent customer relationships supporting effective manufacturing and shipping operations. Communicate with customers from initial estimate and quote stage through placement of orders to delivery. Has basic understanding of manufacturing processes and works with production staff to achieve on-time customer deliveries. Monitors and resolves customer complaints. Handles various accounts. Minimum of three years of customer service experience with the ability to speak Spanish preferred to work with international customers

Job Title: Manager, Customer Service Company: Medco Health Solutions Location: Indianapolis, IN Description: Medco Health Solutions, Inc. is a leading health care company serving the needs of more than 60 million people.Medco, the world’s most advanced pharmacy®, provides clinically driven pharmacy services designed to improve the quality of care and lower total health care costs for private and public employers, health plans, labor unions, and government agencies of all sizes, and for individuals served by Medicare Part D Prescription Drug Plans. About one-third of the companies on the Fortune 500 list are Medco clients. In 2009, Medco captured the No. 1 position in Health Care: Pharmacy and Other Services sector on Fortune’s World’s Most Admired Companies list for the second consecutive year. Of all companies surveyed globally, Medco ranked No. 5 in innovation and No.10 in people management. In the health care sector, Medco ranked No. 1 in seven attributes: innovation, people management, use of corporate assets, quality of management, financial soundness, quality of products/services and global competitiveness. It also ranked No. 2 in the categories of long-term investment and social responsibility.We are currently seeking a very skilled Customer Service Manager for our new Indiana Pharmacy. The primary responsibilities this individual will be focused on will be:• Interacting with teammates in a participative management environment• Achieving Quality, Efficiency and Effectiveness goals• Conducting Supervisor Team Meetings and one-on-one sessions• Administering company policies in a fair and consistent manner• Establishing an atmosphere that encourages teamwork • Assisting in the interview process of CSRs, REs and Supervisors • Establishing goals and objectives for Customer Service Supervisors to ensure their growth and development• Working closely with our local operations team to ensure appropriate staffing levels are maintained• Ensuring all client issues are responded to in a timely manner• Administering performance evaluations and counseling of Supervisors• Attending training and development sessions as scheduled• Conducting effective team presentations• Handles escalated issues on behalf of Senior Management• Conduct focus groups with various groups of associates to identify various trends/issues and create respective action plans• Partner with supervisors as necessary to update them on related individual associate issues or trends that need action based on the team configuration• Actively supports national initiatives to enhance client intimacy and improve efficiencies• Effectively implements change based on business needs• Conducting audits to ensure compliance in areas of responsibility• Other responsibilities/duties as assignedCome make a difference at Medco-at the head of the industry and at the heart of health. www.medco.com.

Job Title: Call Center Reps Needed ASAP!! START TMRW! Company: Location: Indianapolis, IN Description: Our Client has an immediate need for call center representatives. Job Highlights: ? Work in a high call volume environment. ? Answer and process customer inquiries via telephone, mail, or email. ? Respond to customer questions and solve issues in an accurate and efficient manner. ? Research and resolve customer issues, provide follow-up calls when required. ? Document and enter data into company database. ? Maintain professional representation when dealing with irate callers. ? Pay is $9.00/hr for duration of assignment. Requirements: ? Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. ? High School Diploma or G.E. D. ? Customer Service experience ? Previous Call Center experience ? Able to receive and respond to high call volumes during assigned shift. ? Basic computer skills to include a Windows environment as well as Microsoft Word and Excel. ? Data Entry or Keyboarding experience with high accuracy. ? Attention to detail and a sense of professional urgency.

Job Title: Customer Assistant - Indianapolis, IN Company: AT&T Location: Indianapolis, IN Description: Time to broaden your view of communications careers. Welcome to AT&T. Deeper product base. Broader career options. Together at last. Experience it for yourself. Customer Assistant - Indianapolis, IN DescriptionLOOKING FOR A COMPANY THAT VALUES YOUR POTENTIAL? A job with AT&T as a Customer Assistant can provide you with exactly that! Don't miss this opportunity to join the company recognized by Fortune magazine as the World's Most Admired Telecommunications Company and ranked #2 on DiversityInc's list of 2009 Top 50 Companies for Diversity. Take advantage of our paid training and wide range of career possibilities. AT&T offers a competitive salary and benefits that include medical, dental, paid vacation, and more! Our Customer Assistants are the first point of contact in helping customers with DSL self-installation and service in our high-paced call centers. What you'll do as an AT&T Customer Assistant: Assist customers with registration, email creation, DSL physical line signal testing, modem/filter set-up Assist customers with email, browser, and modem troubleshooting Interact with other departments to resolve customer issues or provide additional services Click here to learn more about this job from AT&T employees! QualificationsIn addition to STRONG communication skills, our Customer Assistants must have: Data entry and problem solving skills Basic computer skills Satisfactory results from a background/employment history investigation and drug screening The ability to work day, evening, night, weekend and split shifts Qualify on pre-employment screening: Internet Services Mini Course (IS-MC) Customer Service Assessment (CSA) Keyboarding Skills Test (KST) Test study guides can be found at www.att.jobs/tips .