Customer Service Jobs in Fort Wayne, Indiana

Job Title: Customer Service Representatives Wanted Company: Location: Fort Wayne, IN Description: 2010 Expansion. Multiple openings in entry-level sales & service. Work with customers face to face. Great pay, flat rate not based on sales or commissions. No experience is needed as we will train. Work available for days, evenings, and/or weekends. Weekends not required as the openings are very flexible. Simple work, but rewarding. Our office is located 10 minutes from IPFW on Coliseum Blvd. First come, first considered. Start asap. Call today 260- 918- 3439. Our receptionist will give you more information and schedule you for an interview ASAP if you are qualified. You may aslo apply online Register to View workforstudents.com. Any and all ages 17+ may apply. Some conditions exist.

Job Title: IAO Customer Service Representative Company: Lincoln Financial Group Location: Fort Wayne, IN Description: NATURE OF ROLE: Provides personalized service to a variety of customers in a complex environment of self-services and assisted services. Handles more complex calls/services not available through the Internet and IVR. Introduction of Internet Integrated Voice Response, Web-enabled works stations and multiple mainframe systems requires employees to develop/maintain technical knowledge from user perspective to utilize technology in assisting customers. Demonstrates independence and ownership in providing timely resolution of problems keeping all parties informed. Provides business operation support through processing customer-service related transactions effectively, accurately and within service goals while maintaining compliant with regulatory requirements. Coordinates resolution to customer and distribution channel inquiries including retaining existing business and providing sales leads/information to agents and broker/dealers. This position operates in an environment of multiple markets, products, funds and variations within the market, under unique tax laws, SEC and FINRA rulings. RESPONSIBILITIES: Answers inquiries from customers (TPAs, legal counsel, financial planners, broker/dealers, distributors, agents and clients) in regards to products, services and administration within established service standards and within acceptable quality guidelines. Performs needed research and analysis on customer inquiries covering multiple products and markets. Communicates effectively both verbally and written, as well as interactively through various technologies to customers, agents and broker/dealers within the multiple distribution channels (each representing different cultures and ways in which they want to interface with us). Exercises appropriate judgment with knowledge of products, services and administration to negotiate appropriate solutions to customer inquiries. Assists customers in completing transfers and future allocations as needed. Explains processes and procedures associated with multiple products and markets to customers and distribution channel partners. Assists processing areas in completing routine adjustments/corrections to contracts

Job Title: CUSTOMER SERVICE REPRESENTATIVE Company: The Habegger Corporation Location: Fort Wayne, IN Description: The Habegger Corporation, a highly successful 58 year old wholesale distributor of HVAC systems, parts, and accessories to independent dealers, seeks a motivated individual based at its office in Fort Wayne, Indiana.  Primary duties include supporting our independent HVAC dealers with pricing, orders, promotions, programs, e-commerce and technical support.  Key requirements for this opportunity include:?       Proven track record in customer service with parts and equipment sales?       Strong mechanical aptitude is required?       Excellent multitasking and organizational skills are a must?       Computer proficiency including Excel, Publisher, Adobe Illustrator and Word?       A highly motivated, self starter with a strong work ethic?       Someone who thrives on opportunities and challenges?       A true team player, with high integrity?       Good verbal and written communication skills?       Ability to interface well with external and internal customers Enjoy a competitive salary and an excellent personal benefits package, complete with 401(k) and profit sharing as a member of the successful Habegger Bryant dealer support team.

Job Title: Customer Service Supervisor Company: Location: Fort Wayne, IN Description: Customer Service Supervisor - full-time; salaried-exempt · Supervise team of 5-10 Customer Service Representatives. Manage employee performance and service delivery to clients. · Answer inbound customer service calls and manage email communications using MS Outlook o Capture information requests for air cargo transportation ? shipping and receiving parties; origin and destination airports; estimated dates of transit, from the client o Perform data entry in air logistics management software o Determine the best routing and potential air carrier options o Determine domestic and international shipment rating o Contact an airline to ?book? cargo space o Send documents to client via fax or email to confirm flight itinerary · Track shipments using airline web sites · Compensation ? based upon experience; will participate in management level PTO Plan. No benefits at this time. · Hours ?1300 ? 2130 M-F. Minimum Requirements: · Previous supervisory experience required. · Previous call center & customer service experience required. · Outgoing personality ? potential to delight our clients. · Ability to multi-task is very important. · Flexibility ? candidate will be member of a 3 person management team. Must be willing to work nights, weekends and occasional holidays. *EWA is entering a high growth period and will require maximum flexibility in order to protect service to our clients. · Strong computer skills ? keyboarding; Internet; Windows based environment. MS Outlook. · Good ?phone? voice / verbal communication skills.

Job Title: Client Services Manager - Alliance/SmartFuture Company: Lincoln Financial Group  see all jobs Location: Fort Wayne, IN Description: The Client Service Manager is responsible for helping drive sales and retention by helping maintain effective relationships with Third Party Administrators, Agents, Brokers and/or distribution partners.The Client Service Manager manages the Account Manager team and leverages their expertise in qualified retirement plans, plan design, andLincolnsystems and processes by providing service and solutions that help positionLincolnproducts as preferred offerings in their target market. ...

Job Title: Customer Service Rep Tier 1 Company: Lincoln Financial Group Location: Fort Wayne, IN Description: Job Description:The hours for this position are 11:15AM - 8:00PM Monday through Friday. NATURE OF ROLE: Provides personalized service to a variety of customers in a complex environment of self-services and assisted services. Handles more complex calls/services not available through the Internet and IVR. Introduction of Internet Integrated Voice Response, Web-enabled works stations and multiple mainframe systems requires employees to develop/maintain technical knowledge from user perspective to utilize technology in assisting customers. Demonstrates independence and ownership in providing timely resolution of problems keeping all parties informed. Provides business operation support through processing customer-service related transactions effectively, accurately and within service goals while maintaining compliant with regulatory requirements. Coordinates resolution to customer and distribution channel inquiries including retaining existing business and providing sales leads/information to agents and broker/dealers. This position operates in an environment of multiple markets, products, funds and variations within the market, under unique tax laws, SEC and FINRA rulings.

Job Title: Customer Service Representative - Tier 1 Company: Lincoln Financial Group Location: Fort Wayne, IN Description: The hours for this position are 11:15AM - 8:00PM Monday through Friday. NATURE OF ROLE: Provides personalized service to a variety of customers in a complex environment of self-services and assisted services. Handles more complex calls/services not available through the Internet and IVR. Introduction of Internet Integrated Voice Response, Web-enabled works stations and multiple mainframe systems requires employees to develop/maintain technical knowledge from user perspective to utilize technology in assisting customers. Demonstrates independence and ownership in providing timely resolution of problems keeping all parties informed. Provides business operation support through processing customer-service related transactions effectively, accurately and within service goals while maintaining compliant with regulatory requirements. Coordinates resolution to customer and distribution channel inquiries including retaining existing business and providing sales leads/information to agents and broker/dealers. This position operates in an environment of multiple markets, products, funds and variations within the market, under unique tax laws, SEC and FINRA rulings. RESPONSIBILITIES: * Answers inquiries from customers (TPAs, legal counsel, financial planners, broker/dealers, distributors, agents and clients) in regards to products, services and administration within established service standards and within acceptable quality guidelines. * Performs needed research and analysis on customer inquiries covering multiple products and markets. * Communicates effectively both verbally and written, as well as interactively through various technologies to customers, agents and broker/dealers within the multiple distribution channels (each representing different cultures and ways in which they want to interface with us). * Exercises appropriate judgment with knowledge of products, services and administration to negotiate appropriate solutions to customer inquiries. * Assists customers in completing transfers and future allocations as needed. * Explains processes and procedures associated with multiple products and markets to customers and distribution channel partners. * Assists processing areas in completing routine adjustments/corrections to contracts.

Job Title: CUSTOMER SERVICE REPS WANTED!!!! Company: Location: Fort Wayne, IN Description: Local company expanding their sales team. Seeking young, energetic, self-motivated individuals willing to work a full-time position. High energy environment with lots of bonuses and incentives available to high production individuals. Entry level to management trainee positions available. Must have reliable transportation with current insurance and valid driver?s license. If this type of work and environment suits you and your personality, please contact personnel at Register to View to schedule an interview.

Job Title: Customer Service Representative Company: Location: Fort Wayne, IN Description: Customer Service Representative (CSR) ? duties are similar to that of a travel agent, but for air cargo. o Answer inbound customer service calls and manage email communications using MS Outlook o Capture information requests for air cargo transportation ? shipping and receiving parties; origin and destination airports; estimated dates of transit, from the client o Perform data entry in air logistics management software o Determine the best routing and potential air carrier options o Determine domestic and international shipment rating o Contact an airline to ?book? cargo space o Send documents to client via fax or email to confirm flight itinerary o Track shipments using airline web sites Compensation ? $9 per hour; NO PTO or benefits Hours ? 12-25 hours per week. Minimum Requirements: o College students (Frosh/SOPH) who are seeking an interesting opportunity to supplement their income while attending a nearby school. Our goal would be retain any candidate for 2-4 years before they leave for another opportunity. o Outgoing personality ? potential to delight our clients. o Ability to multi-task is very important. o Flexibility ? candidate should be willing to work nights, weekends and occasional holidays. *EWA is entering a high growth period and will require maximum flexibility in order to protect service to our clients. o Strong computer skills ? keyboarding; Internet; Windows based environment. MS Outlook. o Good ?phone? voice / verbal communication skills. o Previous office & customer service experience preferred but not required. Training: EWA will conduct an initial one week training during normal business hours. Weeks 2-3 will be pair the new hire with an existing CSR for OJT working a schedule which is close to the posted opening. Immediate Openings (4): o SUN 1000-1800; M & T 1630-2030 *will require flexibility to start as early as 1300 as volume builds. 16-24 hours per week. o SAT 1000-1800; W & F 1630-2030 *will require flexibility to start as early as 1300 as volume builds. 16-24 hours per week. o SUN 1200-1600; M, T & W 0800-1200 *will require flexibility to work until 1600 as volume builds. 16-22 hours per week. o SAT 1200-1600; TH & F 0800-1200 *will require flexibility to work until 1600 as volume builds. 12-20 hours per week. *Hours are subject to change

Job Title: Customer Service Representative Tier 1 Company: Lincoln Financial Group Location: Fort Wayne, IN Description: The hours for this position are 11:00 AM - 8:00PM Monday through Friday. NATURE OF ROLE: Provides personalized service to a variety of customers in a complex environment of self-services and assisted services. Handles more complex calls/services not available through the Internet and IVR. Introduction of Internet Integrated Voice Response, Web-enabled works stations and multiple mainframe systems requires employees to develop/maintain technical knowledge from user perspective to utilize technology in assisting customers. Demonstrates independence and ownership in providing timely resolution of problems keeping all parties informed. Provides business operation support through processing customer-service related transactions effectively, accurately and within service goals while maintaining compliant with regulatory requirements. Coordinates resolution to customer and distribution channel inquiries including retaining existing business and providing sales leads/information to agents and broker/dealers. This position operates in an environment of multiple markets, products, funds and variations within the market, under unique tax laws, SEC and FINRA rulings.