Customer Service Jobs in Anderson, Indiana

Job Title: Customer Care Assistant Company: ACS-Anderson, IN Location: Anderson, IN Description: Affiliated Computer Services, Inc., a Xerox Company is a FORTUNE 100 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive. If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today. Using a computerized system, responds to customer inquiries in a call center environment. May perform one or more of the following: Responds to telephone inquiries and complaints using standard scripts and procedures. Gathers information, researches/resolves inquiries and logs customer calls. Communicates appropriate options for resolution in a timely manner. Informs customers about services available and assesses customer needs. Schedules work to ensures accurate phone coverage; monitors priority of calls and shifts escalated calls to assure resolution to problems. Prepares standard reports to track workload, response time and quality of input. Assists in planning and implementing department goals and makes recommendations to management to improve efficiency and effectiveness. All other duties as assigned. ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling Register to View or by sending an e-mail to Register to View -inc.com.

Job Title: Experienced Customer Care Assistant Company: ACS, A Xerox Company Location: Anderson, IN Description: Immediate Openings for Experienced Customer Care Assistants-ONLY 14 POSITIONS AVAILABLE! JOIN US FOR OUR HIRING EVENT AND EXTENDED HOURS NEXT WEEK! ! ONLY 14 POSITIONS LEFT! MONDAY, MARCH 22ND 8:00 A.M. - 6:00 P.M. TUESDAY, MARCH 23RD 9:00 A.M. - 5:00 P.M. WEDNESDAY, MARCH 24TH 7:00 A.M. - 5:00 P.M. Affiliated Computer Services, Inc., A Xerox Company is a FORTUNE 100 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive. If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today. We have immediate openings for Customer Service Representatives to handle incoming calls for a national wireless provider. ACS offers paid training, benefits after 90 days, and a generous paid time off program. May perform one or more of the following: Responds to incoming telephone inquiries and complaints using standard procedures. Gathers information, researches/resolves inquiries and logs customer calls. Communicates appropriate options for resolution in a timely manner. Informs customers about services available and assesses customer needs. Provides functional guidance, training and assistance to lower level staff. All other duties as assigned. ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling Register to View or by sending an e-mail to Register to View -inc.com

Job Title: Call Center Agent Company: First Merchants Corporation Location: Daleville, IN Description:  Frist Merchants Corporation is the largest financial services holding company located in Central Indiana. We provide a full range of personal and business services including consumer banking, mortgage banking, business banking, cash management, wealth management and incurance. Take th efollowing excellent oortunity to work for a financial services company focuseed on building lifelong client relationships!Call Center Agent Provide inbound telephone customer service for all customers of the corporation. Customer questions will be in regard to deposit products, time deposits, loans, ATM and EZ Check transactions and cards, EZ online banking, etc. Will need to resolve customers requests and issues and provide customer service support to branch staff for all subsidiaries. Cross-sell bank products when appropriate during customer call, may involve referring customers to other departments/divisions, conduct targeted out bound sales during specific marketing campaigns.Hours may vary from 7:00 a.m. to 7:00 p.m.  Some Saturdays are scheduled from 9:00 a.m. to 1:00 p.m.  Requirements:Successful candidate will have a high school diploma or equivalent (GED) and one to three years of related customer service experience. Must have the ability to handle change, communicate verbally with tact and discression, project a positive image by telephone, and remain tactful talking with upset, emotional individuals and/or the ability to diffuse angry callers. For immediate consideration please email Register to View

Job Title: Customer Service Rep I Company: Marshall & Ilsley Corporation Location: Noblesville, IN Description: Responsibilities PRIMARY FUNCTION: Function as the Bank's primary contact with the public. Work directly with clients, manage a cash drawer, involve the receipt and payment of negotiable instruments, and handle client inquiries or concerns. Recognize situations that suggest a client's need for additional services and refers the client to the appropriate department. BASIC QUALIFICATIONS: 6 months Customer Service Experience

Job Title: V-Cust Service Rep ACCD-DPC Company: Stanley Works Location: Fishers, IN Description: Job Summary:Provide customer service support to the organization by obtaining, analyzing and verifying the accuracy of order information in a timely manner. Initiate and/or implement corrective action as needed in order to provide a level of customer service necessary to support the achievement of defined corporate and department goals. Provide system maintenance for order related files.Organizational Relationship:This position reports directly to the Operations Manager, National Accounts. This position will work closely with the CSO’s/ISO’s, Pricing, Product Support, Planners, Shipping and dealers. Key Result Area: Customer Satisfaction 50%; Customer Assistance 30%; Order Entry Processing 10%; Team Support 10%.Specific Responsibilities:1. Receive, process and verify the accuracy of orders from customers utilizing the company’s software system and customer purchase orders.2. Initiate required action for response to customer service request for order changes, including the maintenance of order information files. Communicate changes to the appropriate personnel.3. Receive inquiries from and/or contact the company’s field offices to resolve a variety of order related issues.4. Operate a computer workstation to obtain and extract order information. Provide Customer Service management with the data for inclusion in various scheduled and special reports.5. Perform assigned system maintenance to various electronic order files.6. Develop and recommend changes to existing methods and systems to increase the accuracy, efficiency and responsiveness of the Customer Service department.7. Prepare, generate and distribute daily reports and order acknowledgments to appropriate personnel as necessary.8. Provide administrative support related to the preparation of invoices for shipments of finished goods and customer samples.9. Provide back-up support to other group members in the performance of job duties as necessary.10. Performs duties and responsibilities as described in the quality system.11. Perform other related duties as assigned by management.Knowledge/Skills/Abilities:? Skills or experience with personal computers, including electronic E-mail, personal scheduling, word processing and electronic spreadsheet skills.? Working knowledge of SAP or ERP systems preferred.? Knowledge of BEST products? Ability to solve problems? Skills or experience with MRP and SABLE? Ability to professionally handle difficult customers? Ability to be customer service orientated? Ability to handle multiple tasks Education/Experience: • High school education or equivalent• 5 years experience in customer service with increasing responsibilities • Associate’s degree helpful Key Dimensions: • Financial Scope:• N/A • Personal:• Work Standards• Collaboration• Stress Tolerance• Building Customer Loyalty• Customer Focus Functional Requirements: • Must be able to manipulate a computer keyboard.• Must be able to verbally communicate via telephone.• Must have good vision with the ability to adjust to focus and use close vision, with or without correction.At Stanley, we offer an outstanding array of benefits and a competitive salary that upholds our commitment to excellent employee care. EOE Stanley Security Solutions is an Affirmative Action/Equal Opportunity Employer (AA/EOE) and encourages applications from women and minorities.

Job Title: Customer Service Rep Company: OfficeTeam Location: Tipton, IN Description: Customer Service / Data Entry temporary position in the Tipton area. Must have 2+ years relevant experience. $10.00 - $10.50 hourly.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

Job Title: Customer Service Rep - Muncie, IN Company: Labor Ready Location: Muncie, IN Description: Overview: Are you searching for career growth in an exciting industry?  Labor Ready, a TrueBlue company, is now hiring a permanent, full-time Customer Service Representative in your area.  We're a multi-brand, international organization with multiple career paths available!Some of the exciting features of this opportunity include:Career growth.Competitive salary.Tuition Reimbursement.Monthly bonus potential.Excellent benefits package.Fast-paced work environment.In this role, building relationships with both customers and temporary employees is essential as well as assisting branch management with sales and customer service.  This is an excellent opportunity to start learning the management ropes and to define your own career path in either operations or sales. In fact, over half of our Branch Managers were promoted from their former Customer Service Representative roles!  With Labor Ready, the possibilities are endless. The expected work schedule for this position will be Monday-Friday, 12:00pm-7:00pm and 6:00am-10:00am on Saturday.  32 hours per week. This position will be required to be on-call occasionally. Responsibilities: Responsibilities include:Frequent cold-calling and appointment setting.Call existing customers to generate repeat sales.Assist new applicants with the employment process, answer questions and qualify potential temporary employees for eligibility to work. Assist with dispatch by preparing work tickets, distributing safety equipment, selecting employees for job assignments, and directing them to the job site location. Drive temporary workers to and from job sites as needed (mileage compensated).Input, maintain and follow-up on accounts receivable. Process credit applications and set credit limits.  Make collection calls to customers.Assist in worker payout and process payroll from completed work tickets. Required Skills and Experience: Successful CSR skills and characteristics:High school diploma or GED required; One year of college or technical training preferred.Must have valid driver's license and a car that can be used for work.2 years sales or appointment setting experience preferred.Highest commitment to quality customer service.Excellent communication skills, both written and verbal.Strong computer skills; Ability to learn and work with new programs.Bilingual language skills a plus. TrueBlue, Inc. is an Equal Opportunity Employer.  We embrace diversity at all levels of our organization and encourage all qualified employees to explore this opportunity. NOTICE REGARDING BACKGROUND CHECKS:Labor Ready will conduct a background check to verify the information contained in your application for employment and to help determine whether you are a suitable candidate for such employment. The background information obtained may include, but is not limited to, information about educational history, prior employment, criminal record, driving record verification and a drug test. If Labor Ready intends to use any information obtained through this background check in whole or in part in making an adverse employment decision, you will be provided with a (1) a copy of your background report and (2) a written summary of your rights under the Fair Credit Reporting Act.

Job Title: Customer Care Assistant Company: Location: Muncie, IN Description: This position is a Customer Service providing service to a wireless client; it entails basic customer service, information and light technical support. Requirements: *18 years of age *Call Center / customer experience *High school / GED *Type at least 25 words per minute *Open Availability Essential Functions/Primary Responsibilities ? Receive and terminate calls using company computer and telephonic equipment. ? Verbally deliver message displayed on a computer screen using a telephonic headset. ? Calls are not ?scripted? and require Inbound Wireless CSR to interact with customers in a low or non-structured manner to obtain/convey information, or capture information correctly. ? Input information into a computer system while speaking on the phone. ? Appropriately respond to questions according to client and company expectations. ? Maintain minimum standards of call volume productivity and other project goals per company expectations (ratio of order to calls taken, maintaining standard call length, etc.) ? Tactfully handle confrontational or stressful interactions with the public. ? Accurately and reliably complete supporting paperwork, as required. ? Participate in ongoing training to maintain a high level of product knowledge and presentation skills. ? Regularly and reliably report for and complete entire shifts as scheduled. Please email me at Register to View -inc.com or feel free to call me at Register to View ext 104-4612, for any questions and concerns.

Job Title: Call Center Agent Needed Company: Location: Muncie, IN Description: Company seeks call center representative for customer assistance. Hourly wage is $14.00 and medical benefits offered. Contact us today for immediate consideration.

Job Title: Experianced Sales and Customer Service Rep Company: Location: Muncie, IN Description: LOOKING TO HIRE ASAP for Central Indiana! Commission only, but unlimited income potential! 50% of Profit on paid invoices. We are based in central Indiana, and we offer screen printing, Emb, promotional items and anything you can put a name on we can do! Competitive market.. Only assertive sales associates with positive outlook will be successful.. Training will be provided by our sales manager. We have business accounts that you could acquire upon hiring. We have a professional staff that handles the graphics, ordering and producing of items. Even though the job is straight commission you would be required to help at shows where we are set up to promote you and our business. Please reply to Register to View and include Resume and Cover letter.