K Grandys Location: Tinley Park, IL 60477 ... schedule new appointments with clients and train new employees Enter data into check systems, multiple binding of reports and tax information Accurately key all payroll related data necessary into the ADP Pay expert payroll software system Collection Representative 9/2005 - 10/2006 Collection Company of America, Tinley Park, IL Process telephone calls via auto dial computer calls on past due telephone account Bring accounts up to date with payment of balance in full or payment arrangements. Collect on NSF checks and fees. Handle customer inquiries, complaints, billing questions and payment extension/ service request Collector 10/2002 - 6/2004 Collection Company ...
97 hits
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J Simon Location: Chicago, IL 60636 ... nd interoffice skills. Excellent performance in working with field staff, clients, vendors, and project engineers. Exemplifying proficiency in adaptability, and working with all levels of management. Demonstrate impeccable work ethics and a great team player. Strengths include customer focus and their satisfaction; work independently, excellent organizational and communication skills, and a sound decision-maker. Technical SkillsSoftware: Microsoft Windows 2000, NT and XP. Word, Excel, Lotus 1-2-3-, Works, PowerPoint, Lotus Notes, AS 400, Groupwise, Adobe Acrobat, MapPoint, Mapinfo, Ason, Ecats, TNBR-NSBR, Account Assignment, Horizon, Business Object, ESS, Remedy, Webmom, Websop, Oracle, S ...
95 hits
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M Nelson Location: Naperville, IL 60540 ... catio ns, educational, and legal environments.REL EVANT SKILLS AND ACCOMPLISHMENTSC ustomer Service - Pricing and Quoting: ManufacturingInp ut new products into SAGE data base by interpreting pertinent information from complex laboratory formulas.Initial contact for outside customers (over 50 accounts) for new projects, product information, technical problems, quoting, and pricing of the product.Administ rative support to VP Sales and Sales Staff on pricing of the product and sales status.Establish ed a communication system between chemists, outside customers, and sales staff on product issues, technical problems, and project progress.Interpr eted complex laboratory formulas on product to ...
93 hits
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J Ovitt Location: Palos Heights, IL 60463 ... internal departments. Proven skills in client communication and project management. Known for attention to detail and exceptional customer service. A skilled communicator and problem solver who consistently meets or exceeds customer expectations. PROFESSIONAL EXPERIENCERR DONNELLEY COMPANY Commercial Printing, Hillside, Illinois 2003 - 2009ISO and FSC Certified (Plant closed May 2009)Customer Service Representative IIIMain point of contact for Sales and Customer. Consistently rated a "Top Performer" on annual reviews, managed major accounts, serving as a liaison between the customer, sales and internal production departments. Accounts managed were Entertainment Publications (5.8 million doll ...
91 hits
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L Thompson Location: Oak Park, IL 60302 ... loriect@att.net ADMINISTRATIVE ASSISTANT, SECRETARY, RECEPTIONIST OFFICE CLERK, DATA ENTRY CLERK, FILE CLERK Proven ability to excel in time management and organizational skills to effectively multi-task and prioritize to complete assignments meeting deadlines without compromising quality. Dedication to dependability and reliability at all times to help maximize company’s goals. Pride myself on providing excellent communication skills, oral and written, to establish pleasantry throughout the company. Self starter that works well independently and yet deemed great team player. Readily adapts to change and always open to learning so ...
89 hits
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B Veil Location: Wauconda, IL 60084 ... rovide excellent internal and external customer service.Current Director of Sales Service for Allheart.com, a $85M internet and catalog company. One of the top medical mail order companies in the US. Responsible for internal and external customers, company training program and accounting clerks.Known for quality enhancement programs that ultimately drive productivity, reduce turnover, and eliminate waste. Straight forward, honest with high ethical standards; a leader that takes responsibility for decisions and builds loyal and dedicated teams that deliver results. Excellent teacher and mentor that is well respected at all levels of the organization. My abilities include manage off site lo ...
87 hits
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K Winfield Location: Machesney Park, IL 61115 ... rketing/Journa lism University of IowaSummary of Experience Received and processed incoming customer calls Follow up calls to ensure customer satisfaction Coordinated orders with production, inventory and shipping departments to assure timely deliveryAccount management/custo mer service/provided quotes Order entry/expedite orders Tracking orders/follow up customer quality complaints Effectively handled multiple responsibilities simultaneously Prioritized tasks to most efficiently handle incoming calls Developed professional telephone etiquette Resolved customer problems Developed good working relationships with other internal departments to ensure quality service Market research/cold call ...
85 hits
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E Stewack Location: Westmont, IL 60559 ... g, and switch board experience, and also possess experience as a team-lead. KEY QUALIFICATIONS:M icrosoft Applications 2003-2007Power PointAS400Typing 30-50 wpmWorkforce Management toolRight Now CrmCisco phonesFiling,Fax ing and Scanning of DocumentsRecepti onist DutiesSwitchBoar d 5-7 LinesEDUCATION:L yons Township HS-1985-1989Coll ege of DuPage-1989-Ongo ing LogisticsACCOMPL ISHMENTS:Tempora ry Team Leader Role: Training and developing new employeesEmploye e of the month September 2008EMPLOYMENT HISTORY:August 23, 2008- August 1, 2009 -WageWorks Lombard, IL Customer Service Representive• Assigned as a 3rd party billing administrator to handle cobra benefits for multiple compan ...
83 hits
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D Miller Location: Chicago, IL 60625 ... drslivemiller@gm ail.com OBJECTIVETo obtain a position which challenges my industry knowledge combined with my talent. A position that with my integrity and dedication is mutually rewarding for my employer and me EXPERIENCESpheri on Atlantic Enterprise - Lincolnshire, Illinois August 2009-November 2009 Present Independent Audit/BDRT Analyst/Data ProcesserData Processing. Indexed and processed first level Dependent Audit Appeals by creating work flows, researching appeal docu ...
81 hits
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J Errera Location: West Chicago, IL 60185 ... -oriented environment, analyzing business requirements and creating user software solutions and tools used for processes and procedures. Proficient in software contract negotiations, project details, software analysis, troubleshooting, critical thinking, and a project savvy attitude that drives positive end results of getting the correct and desired stakeholder results that both meet and exceed expectations set in the project charter. SELECTED ACHIEVEMENTSUSA Government Security Clearance Client Relations Contract Negotiations Policy/Procedure Development Project Management Software Development/Mana gement Systems Installations Data Conversions Database Infrastructure Normalization Applic ...
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