J Dorrough Location: Rockford, IL 61102 ... s driving sales and growth for multiple fortune 500 accounts. Proven ability at building a high performing sales team. Adept at creating an environment that focuses employees effort to commit to a team concept and perform to exceed company and client revenue goals. Exceptional team builder and coach. Core competencies include:Performa nce Management Program Growth/Developme nt Organizational Leadership Team Building High-Impact Sales Coaching Key Client Relations PROFESSIONAL EXPERIENCE Operations Director, 2008 - 2009NEO BUSINESS SERVICES LLC. - Rockford, IL.NEO Business Services LLC. Inbound/outbound calls center that partner with many companies including multiple fortune 500 companies to ...
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M Uecker Location: Rockford, IL 61102 ... ated. - Ability to work independently and part of a team. - Well organized, "good time" manager and persistent in achieving or exceeding set objectives. - Excellent listener and superior communication skills. - Forklift and crane operation. EXPIERENCE: 2008-2009 Columbia Pipe and Supply Co., Rockford, Il. Warehouse that houses CAPS valve automation and process specialties shop, a Pipe Works custom fabrication shop, and Rolling Warehouse trailers. Operating forklifts, overhead magnetic cranes and handling shipping and receiving. 2006-2007 Pyramid Plastics, Rockford, Il. A full service supplier of functional thermoplastic injecti ...
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F Diaz Location: Rockford, IL 61102 ... epresentative September 2008- May 2009 * Answer calls for client and answer any questions regarding bills and phones* Help customers fix phones over the phone* Find cell phone plans suitable for customer needs to ensure outstanding customer satisfaction* Assist customers making right decisions on phone needs* Contacting dealers to helping customers in store to help and provide a better customer experienceServic om Machesney Park, IL.Customer Experience Representative July 2008- September 2008* Make calls to customers for client and thank them for being a loyal customer* Answer any possible questi ...
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C Lashley Location: Rockford, IL 61104 ... filcw1f@yahoo.co m Objective: To attain a position in a company that is open to advancement based on ability. To work in a enviroment where I will be able to use and improve skills learned. Experience: Southern Imperial - hired in through QPS Staffing Rockford, Illinois Order puller / Loader - Unloader 09/2006 ...
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D Bradley Location: Rockford, IL 61104 ... school. Global Call Center Solutions, Pueblo, CO June 2005 - January 2007Customer Service RepTelephone sales for Com Cast Cable.Assist customers with upgrade/downgrad e of services such as Cable TV/ Internet access/ home telephone service. Convergys, Pueblo, CO September 2003 - May 2005Customer Service RepTelephone sales/assistant to customers ranging from taking applications for Capitol One/ Taking orders for Proactive Skin Care/ UPS Services and Data Entry. Quack Enterprises, Mosca, CO September 1999 - August 2002SecretaryPer formed secretarial responsibilities such as organize/respond to executive's physical/electro nic mail,typed corre ...
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T Switzer Location: Rockford, IL 61104 ... ing they went out of bussiness.shell express cashier, 8/08 to 11/08. 815-874-0323. subway 1/05 to6/07 manager 815-484-9948. popeyes chicken manager 8/07 to2/08 815-633-4342. subway closer 6/94 to 8/99 815-654-7827. ...
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M Gonzalez Location: Rockford, IL 61107 ... eous, medical and legal translations and interpretations. Further Education interest in Technical Engineering at NIU. Work Experience 2004- 2008 CLS Paginator, Image Input and Output, Digital Pre-Press Technician. Rockford Register Star-Gatehouse Media-Rockford , IL 2004 Desktop Publishing-Lifet ouch Publishing-Loves Park , IL 2001-2004 Translation/Inte rpretation-Rockf ord Park District-Rockfor d, IL Translated Brochures relating to Park District activities. Interpreted at health fairs representing the Park District. 1996-2001 Cellular Operator-Motorol a-Harvard , IL Light ...
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M Hanstad Location: Rockford, IL 61107 ... vice and builds strong support with customers. Self-motivated, interact well with others, knowledgeable, and works well at all levels within the organization. Excellent software implementation, management and analysis of small business needs. PROFESSIONAL EXPERIENCE Landstar Systems holdings, Jacksonville, FL/Rockford, IL2004 to 2008 Landstar is a worldwide, non-asset based provider of integrated supply chain solutions delivering safe, specialized transportation, warehousing and logistics services to a broad range of customer utilizing a network of agents, third part capacity owners and employees. Support Specialist Responsible for providing PC support for both internal and external users ...
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M Byers Location: Rockford, IL 61107 ... End Date : 12-18-2009 Reason for leaving : Site Closing Supervisor : Steve Powelson Job DescriptionFrom December 2002 to November 2005 I was responsible for taking calls from customers to help them complete applications for Credit Cards and Lines of Credit, and to answer any questions they may have about the products and to over come any objections. I was always at or above the team average, meeting the clients quality expectations by scoring 95% or above on evaluated calls.In November 2005 I was promoted to the position of Subject Matter Expert. My duties included ...
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D Gore Location: Loves Park, IL 61111 ... h. My main goal will be to help to develop and support implementation of resource optimization efforts to improve business efficiencies. Nov 2001- Resource Management Coordinator Present Verizon Wireless Elgin, IL Responsibilities : • Partner with Resource Management leadership while working under established guidelines to ensure service levels are achieved/ Manage the resources in the call center by ensuring staffing requirements are met on ½ hourly basis. • Monitoring the service levels and the representative†™s performance/ Call forecasting and scheduling area wide. • Utilize IEX Total View Workforce Management Software/M ...
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