C Pyle Location: Oak Park, IL 60304 ... eed and implement effective administrative procedures.Train , mentor and develop staff to high levels of performance and motivation.Const ant eye on performance and areas for improvement to achieve optimum results, direct new programs and initiatives: improved performance in operations, administration and service.At working independently, handling simultaneous projects, and meeting deadlines. ACCOMPLISHMENTSR educed processing errors by 65% by implementing process improvements and cross-functional training.Helped to grow new account to 10.3 million in ten months.Designed and implemented processes nationwide, saving more than $120,000 annually.Created a Vendor Agency Program that reduced or ...
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N Stitt Scott Location: Oak Park, IL 60304 ... orkloads in the midst of interruptions efficiently. Multi-task functional with the ability to self manage priorities. Exceptional administrative and office skills. Proficient with standard office equipment and various Microsoft software including spreadsheets and graphs. Working knowledge of level one HelpDesk duties. Superb verbal and written communications skills. Employment MedEx Ambulance Skokie, IL Licensed EMT-B July 2006-Present Provided basic life saving skills to patients transported to and from a nursing/rehabili tation centers, hospitals or private residence. Took vital signs, blood glucose levels, administered oxygen. Certified AHA BLS Instructor. SBC/The Plus Group, inc. Ch ...
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E Bryant Location: Forest Park, IL 60130 ... th. COMPUTER SKILLS:Proficien t in Microsoft Office Suite: Access, Excel, Word, Publisher, PowerPoint and Outlook. Also adept with Adobe Desktop Publishing: Illustrator, PageMaker, and Photoshop. EDUCATION: -Kennedy King College, Chicago, IL. 1972-1973 Majored in Radio/TV Programming & Production. -Illinois State University, Normal, IL. 1973-1976 Majored in Radio/TV Communications; minored in Journalism. EXPERIENCE: 2005-Present Customer Service Supervisor, Data Prompt International, Chicago, IL. • Supervisor and monitor unit of 70 CSR’s who make courtesy calls for Allstate Insurance. • Conduct business to business and consumer surveys for a va ...
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P Barkley Location: Forest Park, IL 60130 ... desired goals are met for all involved. Known for honesty, integrity, and a genuine passion for achieving exceptional customer service related results for my clients and my employer. PROFESSIONAL EXPERIENCEHealth y Living Solutions, Forest Park, IL Director of Market Expansion (2007-Present)Ma rketing, procurement, and distribution of environmental technologies (air/water/energ y) manufactured by EcoQuest International. Developing new business as well as managing and growing existing accounts.Coordin ating meetings with senior personnel at Hospitals, Nursing & Rehabilitation Facilities, Dental offices, Universities, High Schools, Daycares, and Fitness Centers.Surveyin g facilities ...
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T Wills Location: Forest Park, IL 60130 ... mber 2006-May 2007 Provided high-level administrative support; by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing meeting minutes, arranging conference rooms and calls, and scheduling meetings and appointments; organize and maintain documents and electronic files; and distribute information by using the telephone, mail services and e-mail. Program Management Support, Horizon Industries Limited, Vienna, VA (Contractor) Battle Creek, MI. July 2004 – November 2006 Performed administrative services in support of business system requirements; maintaining a database of systems change requests; controlling ...
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C Murphy Location: Forest Park, IL 60130 ... vides opportunities for personal upward mobility and growth Experience 07/08-Current Executive Service Corps of Chicago Chicago,IL Receptionist/Adm inistrative Assistant Answering telephones Filing, faxing, photocopying, and mailing of correspondence, reports and other documents And any other tasks assigned 02/08 – 06/08 Teleperformance USA, Inc. Oak Brook, IL Telemarketer Activation of credit cards Data Entry Responding to telephone inquiries Performing other duties as assigned 06/07 – 08/07 ShoreBank Corporation Chicago, IL Re ...
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M Andry Location: Forest Park, IL 60130 ... mail, IM, Internet research. EXPERIENCEPeel Inc - Evanston, Illinois August, 2009 / October 9, 2009 company closed down - call centerAnswered incoming calls about customer accounts for five different companies.Proces sed refunds for customers.Manage d inventory.Perfec t attendanceAccoun ts Receivable Options (ARO) - Kansas City, Missouri - July 2008/April 2009 Remote Customer Service Agent (Virtual Call Center)Worked on People To People Student Ambassador ProgramsAnswered incoming calls about different programs offered and about students' accounts.Reserve d seats for upcoming informational meetings.Called families to remind them about the informational meetings ...
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P Barkley Location: Forest Park, IL 60130 ... een the key factor in my meeting company goals and achieving success. PROFESSIONAL EXPERIENCEHealth y Living Solutions, Forest Park, IL 2007-Present Director of Market Expansion * Self-employedMar keting, procurement, and distribution of environmental technologies (air/water/energ y) manufactured by EcoQuest International. Developing new business as well as managing and growing existing accounts.Coordin ating meetings with senior personnel at Hospitals, Nursing & Rehabilitation Facilities, Dental offices, Universities, High Schools, Daycares, and Fitness Centers.Surveyin g facilities and developing site ...
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M Brown Location: Chicago, IL 60644 ... lls. EDUCATION Lincoln Technical Institute, Melrose Park IL Me 9-Month Nationally Accredited Program, 2004-2005 Certified Registered Medical Assistant Diploma GPA 3.8 College of Office Technology, Chicago , Illinois 9-Month Nationally Accredited Program, 2003 – 2004 Medial Office Assistant Certificates GPA 3.7 Malcolm X Westside Learning Center, Chicago, Illinois Medical Billing Certificate, 2002 – 2003 EMPLOYMENT Customer Service Representative EBRM • Oakbrook, Illinois • 2006 - present • Execute general office clerical duties • Develop promotional product information • Responsible for processing data into system • Responsible for 225 outbound calls daily • Respond to inb ...
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C Patton Location: Chicago, IL 60644 ... perience October 2000-February 2004Programmers Investment CorpDes Plaines Il, 60618 Customer Account Executive Handled inbound calls from customers regarding their accounts. Delivered excellent customer service resulting in recognition from management Liaison for American Express customer inquiries Managed account coding which brought in revenue Received several awards for handling the highest call volume in a day Recipient of employee of the month award on several occasions. October 1995- October 2000Gentiva StaffingOak Park Il, 60302 Payroll Administrator Entered Billing Information into the payroll database Responsible for inputting all employee information into payrol ...